| 9 Sep 2013 |
| Retail | Retail, Associations, Banking & Finance, Brand News, Cold Chain, Commercial Property, CRM, CSI, Distribution, e-Commerce, Exhibitions & Events, Fashion, Clothing & Textiles, FMCG, Franchising, Green Sustainability, Health & Safety, Hospitality, Import/Export, Informal Retailing, Instore Media, Logistics, Manufacturing, Merchandising, Packaging, Refrigeration, Regulatory, Research, Retail Marketing, Retail Services, Retail Trends, Retailers, Security, Shipping & Transport, Shopfitting, Supply Chain, Technology, Training, 2012 Design Indaba |
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Considering bricks and clicks Spaza shops are receiving a much-needed leg-up into the 21st century with the availability of electronic POS terminals for those operating in rural areas. We see what it takes to make a successful online shopping site, while Charles Mburugu points out those things you should avoid in the e-commerce design process. Leron Varsha considers the key issues when investing in brands; and Mark Hiller advises us on how to simplify retail sales administration - it'll get those all-important sales people back on the floor and turning more profit. Speaking of floors, I take a look at the importance of fitting the right floors for your store's needs (and image). In the upcoming events circle, we have the SACSC Congress, the inaugural Global Food Safety Initiative focus day, and annual CGCSA Summit. Have an amazing week! Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image courtesy of domdeen / FreeDigitalPhotos.net.
PS Don't forget to check out the latest cartoon by Rico in our weekly Cartoons showcase!
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".Weekly top stories
 | [Issued by Retail Capital] The current economic climate is challenging. Significant increases in energy, fuel and food costs, coupled with falls in exchange rate are placing increased pressure on consumers. Read more >> |
 | [Leron Varsha] There are a number of considerations which must be taken into account before deciding whether to invest in a brand. A simple analysis of financials will not necessarily help one make a wise decision, as the actual value of a brand is not something one can easily quantify. Read more >> |
 | [Fifi Peters] The rand firmed to stronger than R10 to the dollar at midday on Monday (9 September)‚ extending gains from Friday (6 September) when a disappointing US non-farm payrolls reduced pressure on emerging market currencies. Read more >> |
 | [Gaongalelwe Moatshe] Purchasing prepaid electricity via FNB's cellphone banking is growing in popularity as customers begin to see the benefit of using the bank's self-service channels for their transactions. Read more >> |
 | Procter & Gamble has announced that actress and television presenter, Lerato Kganyago has been named the brand ambassador of feminine care range, Always Platinum. Read more >> |
 | [Marc Hasenfuss] Paarl-based consumer brands giant Pioneer Food Group (PFG) has chosen an ominous time to propose an unbundling and separate listing for its Quantum Foods division - which houses a sizeable poultry business. Read more >> |
 | Redefine International‚ the London-listed subsidiary of JSE-listed Redefine Properties International‚ said on Monday, 2 September 2013, its acquisition of three shopping centres in Germany was completed on 30 August. Read more >> |
 | TFG (The Foschini Group) and NGO Hands of Honour are working together to help poor Cape Town communities cut crime and improve their standard of living through the Regeneration of City and Soul project. Read more >> |
 | [Issued by Tiger Wheel & Tyre] It's that time of the year again, when Tiger Wheel & Tyre and the South African National Blood Service (SANBS) offer ordinary South Africans the chance to do something extraordinary: to donate blood and in the process make a difference. Read more >> visit press office >> |
 | [Jed Hewson] South Africa has a mobile penetration of roughly 118% - which means that 50 million people are wielding close to 59 million cell phones. Yet despite the implementation of RICA, mobile churn (where users buy and discard SIM cards) is still increasing. Read more >> |
 | [Paul Greenberg] There is a sharp increase in demand for cheap surplus consumer goods, particularly items from Europe, the US, China and South Africa in African cities. Read more >> |
 | [Charles Mburugu] E-commerce has grown to become a very lucrative industry, with billions of dollars being generated annually through online sales. Unfortunately, not every e-commerce venture will end up being profitable. Read more >> |
 | The lucky Bizcommunity.com winner in the Times Creative Press Ad Challenge is... Read more >> |
 | [Issued by CGCSA] Following the huge success of the 2012 conference, the Consumer Goods Council of South Africa (CGCSA) is inviting past and new delegates to this year's instalment, themed "Energising the Industry - Building Sustainable Businesses in the New Normal". Read more >> |
 | [Gaelyn Scott] It's been well reported that Rihanna succeeded in her court case against the retail chain Topshop. Read more >> |
 | [Marc Hasenfuss] Paarl-based consumer brands company Pioneer Food has chosen an ominous time to propose an unbundling and separate listing for its Quantum Foods division - which houses a sizeable poultry business. Read more >> |
 | [Zeenat Moorad] Sales of Fairtrade products in SA reached a record high of R234m last year‚ a 220% increase from 2011's R73.2m‚ Fairtrade International's annual report revealed on Tuesday (3 September). Read more >> |
 | Sorbet is rolling out its new Sorbet Drybar franchise throughout South Africa, following the success of the pilot operation in Johannesburg. Read more >> |
 | [Zeenat Moorad] Restaurant franchise group Spur Corporation said on Wednesday (4 September) it was expecting a rise in headline earnings per share of between 19% and 24% for the financial year to June. Read more >> |
[Karl Gernetzky and Alistair Anderson] As industrial action in the vehicle manufacturing sector continues, the latest National Association of Automobile Manufacturers of SA (Naamsa) data shows that BMW and Ford Motor's export operations have been negatively affected by the labour unrest. Read more >>
 | [Issued by Pyrotec] Here's a little trivia for you: Did you know that human error has been cited as a primary cause or contributing factor in disasters and accidents in industries as diverse as nuclear power aviation, space exploration and medicine? Read more >> visit press office >> |
| [Gaelyn Scott] Will it work? What impact will it have on sports sponsorships? In this article, however, the question is asked: Will such a ban be constitutional? Read more >> |
 | The Mageu or mahewu volumes continue to grow. The market overall has seen many new smaller players come and go. This is a trend, which has been seen for many years, as players come in with new ideas, but the larger players continue to hold the market. Read more >> |
A recent mobile coupon offer from fast food franchise, Hungry Lion has triggered one million responses thus far, delivered via wiGroup's mobile transaction platform, wiPlatform. Read more >>
 | [Mark Hiller] Today, the job description of a retail sales-floor employee has evolved far beyond its original purpose to support the customer with their buying decision. Now employees are handling mountains of paperwork including rebates, credit applications, customer service feedback and loyalty programme sign-ups, which results in less time on the floor with customers at the point-of-sale. Read more >> |
 | A partnership between MasterCard and Blue Label Telecoms will introduce the safety, security and convenience of electronic POS payments to SMMEs operating in rural and peri-urban areas in South Africa, boosting financial inclusion in under-served communities in South Africa. Read more >> |
 | When Massmart left Zimbabwe in 2011 the retailer's chief executive, Grant Pattison, left no doubt about the reason. "Indigenisation law effectively says foreigners are not welcome in Zimbabwe," he told investors at a presentation. Read more >> |
 | [Issued by Makro] A new era of shopping is about to hit KwaZulu-Natal, with the new Amanzimtoti store due to open in September. The new store promises to offer retail, commercial and reseller customers a wide variety of quality branded products at low prices. Read more >> visit press office >> |
 | [Shan Radcliffe: retail editor] As a retailer owner, you should expend as much thought into selecting the right flooring materials for your store as you would for your own house. The initial customer impression is often dictated by the flooring, even though it may be subliminal. Read more >> |
 | [Issued by IMPERIAL Logistics] Two teams from Imperial Logistics Group company, Resolve (previously Volition Consulting Services), finished second and third in "The Fresh Connection", a web-based business game that challenges supply chain professionals to demonstrate and improve their knowledge. Read more >> visit press office >> |
 | According to Samsung Electronics, there is scope and room for change in the resellers market, moving from being pushers of boxes or devices, towards a more solutions-based approach, expanding the interactivity with the customer on value-added integration. Read more >> |
 | BERLIN, GERMANY: The recall of millions of dishwashers that are at risk of catching fire could cost German electronics group Bosch and Siemens Hausgeraete up to €700m, the German weekly Focus reported. Read more >> |
 | BERLIN GERMANY: South Korean electronics company Samsung on Wednesday, 4 September unveiled its hotly anticipated smartwatch the Galaxy Gear, which allows users to make calls, receive texts and emails and take photos. Read more >> |
 | HELSINKI, FINLAND - Beleaguered Finnish mobile phone maker Nokia will sell its mobile phone unit to US group Microsoft for €5.44bn, it said on Tuesday, 3 September. Read more >> |
More International
 | XIAMEN, CHINA: The annual China International Fair for Investment and Trade (CIFIT) got underway on Sunday, 8 September, with South African exhibitors showing off their wares. Read more >> |
 | Business Unity SA (Busa) urged the National Treasury to delay the introduction of the proposed carbon tax. Read more >> |
More Government news
 | Harley-Davidson has revealed a 2014 motorcycle line that includes seven Touring, Trike and Custom Vehicle Operations (CVO) models. Read more >> |
 | [Brian Berkman] It is easy to be cynical about The Palace of the Lost City and to dismiss it simply as the fantasy creation of The Sun King, but it is precisely because it has been entirely envisioned by someone who, at the time, was a global celebrity for his unbridled imagination, that makes it such a fun place to visit. Read more >> |
| Lumoss Mouldings is looking for a sales manager for its retail division. The candidate must have a minimum of 15 years' experience and be able to manage a sales team. Read more >> |
Fossil is currently seeking energetic store supervisors, with an entrepreneurial, sales-driven spirit for our new and existing stores at major shopping centres around Cape Town. Read more >>Fossil is currently seeking an energetic store manager, with an entrepreneurial, sales-driven spirit for our new stores in Pretoria. Read more >>Distell Ltd, a leading producer of wines, spirits, ciders and flavoured alcoholic beverages of high quality, invites applications for a group digital media manager, in Stellenbosch. Read more >>Distell Ltd has an opportunity in Stellenbosch for an experienced and qualified global marketing manager to develop, manage, grow and sustain their Hunter's brand globally. Read more >>
 In this course our inbound marketing manager will dive deep into the inbound marketing methodology and the success factors. Read more >>
Tony Robbins "We can change our lives. We can do, have, and be, exactly what we wish. (via Quotes Everlasting)"
Sophocles "Hide nothing, for time, which sees all and hears all, exposes all. (via Quotes Everlasting)"
Confucius "Wherever you go, go with all your heart. (via Brainy Quote)"
Mahatma Gandhi "Each night, when I go to sleep, I die. And the next morning, when I wake up, I am reborn. (via Good Reads)"
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Delhaize Group appoints new CEO - 
