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Phakiso Tlali

#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

Louise Marsland 18 Aug 2017

Maksym Chornii © –

#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

Leigh Andrews 17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –

#CEMAfrica2017: Your employees are always on - now TRUST THEM

Leigh Andrews 17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –

#CEMAfrica2017: CX predictions for the future, action to take TODAY

Leigh Andrews 16 Aug 2017

Data safari: Mapping emerging Africa's analytics

Data safari: Mapping emerging Africa's analytics

28 Dec 2015

New research: How employee emotions' impact on customer experience

New research: How employee emotions' impact on customer experience

4 Mar 2015

Coping under fire

Coping under fire

Danette Breitenbach 3 Mar 2015

Engaging with connected consumers - Part 2

Engaging with connected consumers - Part 2

Danette Breitenbach 12 Feb 2015

Engaging with connected consumers - Part 1

Engaging with connected consumers - Part 1

Danette Breitenbach 11 Feb 2015

The responsive brand: how to handle social media

Danette Breitenbach 3 Nov 2014

Yuppiechef creams customer service with common sense

Yuppiechef creams customer service with common sense

Sindy Peters 5 Dec 2013

Paul Anderson

Analysing the CRM needs of a midsize business

Paul Anderson 2 Apr 2013

[2013 trends] Out-of-the-box branding

[2013 trends] Out-of-the-box branding

HKLM Exco Team 31 Jan 2013

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011