2020 digital holiday sales climb to $1.1tn globally - Salesforce
2020 digital holiday sales climb to $1.1tn globally - Salesforce

Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...

13 Jan 2021

#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021
#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

Despite the dissemination of vaccines in the months ahead, a larger portion of consumer spending will be impacted by recessionary conditions...

By Ailsa Wingfield 11 Jan 2021

Getty
Global cyber week online sales hit record high

Salesforce data shows global online spend of $270bn...

2 Dec 2020

Getty
Why harmonised retail is the future

For many industries, predicting the future during a pandemic would be difficult - if not impossible. Retail is different. Why?

By Oliver Guy 13 Nov 2020

2020 global online holiday sales predicted to grow 30% - Salesforce
2020 global online holiday sales predicted to grow 30% - Salesforce

Digital sales are expected to hit all-time highs and lead to strained shipping capacity as retailers grapple with the impact of the Covid-19 pandemic...

21 Oct 2020

Smart African retailers are rising from the ashes. Here's how
Smart African retailers are rising from the ashes. Here's how

To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...

By Lee Naik 13 Oct 2020

Letlhogonolo Thobejane
#WomensMonth: KFC's Nolo Thobejane on achieving QSR success in Africa

Letlhogonolo Thobejane travels across the continent overseeing restaurant operations and contributing to the success of the KFC brand in Africa...

31 Aug 2020

Builders expands to East Africa with first store in Kenya
Builders expands to East Africa with first store in Kenya

Builders marks its entry into East Africa with the opening of its first physical store in Nairobi, Kenya and the launch of a dedicated Kenyan online retail platform.

19 Aug 2020

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo
Andrew Stein on how Game is rediscovering its retail mojo

Game's vice president shares how the retailer has navigated business challenges and opportunities over the last 50 years, and how it aims to remain relevant beyond 2020...

By Lauren Hartzenberg 31 Jul 2020

Network International to acquire DPO in landmark pan-African payments deal
Network International to acquire DPO in landmark pan-African payments deal

DPO Group will support the expansion of Network International's presence across Africa, one of the most under-penetrated and fast-growing payments markets in the world...

29 Jul 2020

Amazon's Paul Misener on the link between innovation and diversity
Amazon's Paul Misener on the link between innovation and diversity

Amazon veteran Paul Misener shared insight into how the e-commerce giant approaches innovation and the profound role a diverse workforce plays in this process...

By Lauren Hartzenberg 21 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

The 50-year evolution of the Game brand
The 50-year evolution of the Game brand

Popular South African retailer Game celebrates 50 years of trade this year...

26 Jun 2020

Photo by rupixen.com on .
CMO Council identifies agile brands that have benefitted from opportunities during global lockdown

The CMO Council has picked notable brand stand-outs experiencing an upturn in the global downturn...

15 Jun 2020

Consumer markets under pressure in 2020
Consumer markets under pressure in 2020

As Covid-19 shifts the global economic outlook into deep recession, reflecting the impact of social distancing measures on economic activity, no industry remains untouched...

By Camilla Butler 5 Jun 2020

DHL confirms strategic investment in UK-based Link Commerce
DHL confirms strategic investment in UK-based Link Commerce

DHL Express has acquired a minority stake in Link Commerce, the UK-based e-commerce firm that helped the logistics company develop its DHL Africa eShop platform...

28 May 2020

Covid-19 driving fundamental shifts in Africa's consumers
Covid-19 driving fundamental shifts in Africa's consumers

The Covid-19 pandemic has given rise to a new kind of African consumer who is already displaying fundamental shifts in consumption and purchase behaviour...

27 May 2020

Forrester forecasts $2.1tn in retail losses globally in 2020
Forrester forecasts $2.1tn in retail losses globally in 2020

Forrester predicts that due to the coronavirus, retail sales in 2020 will decline by an average of 9.6% globally, a loss of $2.1tn...

7 May 2020

Mami Wata donates online profits to grassroots surf businesses in Africa
Mami Wata donates online profits to grassroots surf businesses in Africa

South African surf brand, Mami Wata, is donating 100% of the profits from sales on its online store to supporting grassroots African surf businesses impacted by Covid-19...

24 Apr 2020



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