Did you know that Johannesburg is the wealthiest city on the African continent with 14,600 high net-worth individuals (HNWIs), 30 centimillionaires and two billionaires? In Cape Town, the continent's third most affluent city, there are 7,200 HNWIs, 26 centimillionaires and only one billionaire. 25 Oct 2023
Hunter's premium cider, the first cider in Africa, is celebrating its 35th birthday by adding the ultimate refreshment to summer. As part of its Refresh Summer campaign, Hunter's is launching a limited-edition, thermochromic Refresh Can this October. The limited-edition Hunter's Dry and Gold cans were developed in collaboration with Ch'cco and Boohle, two SA musicians well known for their contribution to the Amapiano genre. When cold, the cans reveal two tracks from the last 35 years, that have been refreshed by Ch'cco and Boohle. 24 Oct 2023
Local industry leaders at the forefront of the South African packaging industry will gather at the Cape Town International Conference Centre (CTICC) at Propak Cape, taking place from 24-26 October. This highly respected innovative packaging solutions trade expo will showcase the latest industry trends across the packaging, food processing, plastics, printing, labelling and related industries. 24 Oct 2023
Tekkie Town held its third annual Battle of the Brands charity golf day in partnership with its brand partners. The event's main goal is to unite the brand partners and highlight their collective successes. 24 Oct 2023
The events of the past several years have seen the physical in-store retail experience enhanced by the growth and availability of digital solutions. But even though many South African retailers are aware of the importance of delivering an integrated customer experience that links the two environments, they tend to overlook the role cellular connectivity plays at their stores. 24 Oct 2023
Futurelife, a functional food company wholly owned by PepsiCo South Africa, celebrated the grand opening of its second concept store at Canal Walk in Cape Town recently. This event comes just four months after the inauguration of its flagship store in Umhlanga's Oceans Mall. 24 Oct 2023
Over the past 25 years, I have witnessed a remarkable transformation in the customer loyalty landscape, largely attributed to technological advancements and evolving customer expectations. 24 Oct 2023
There is no disputing that customer experience (CX) is the key differentiator for companies looking to stay ahead of the competition, especially for those where product parity is the norm. CX is the sum of all interactions a customer has with a company, from initial contact to sales process to post-purchase follow-up and support. It is a critical factor in customer retention, emotional commitment and loyalty, and especially those priceless word-of-mouth referrals that money cannot buy. 24 Oct 2023
The team at Sir Fruit have kept their 'startup mentality' for more than 30 years: they know all about hustling and innovating. This is a brand that understands the entrepreneurial spirit. And now they've launched new product range Luckybird Drinks - along with a competition designed for big-thinking entrepreneurs. 23 Oct 2023
According to the World Economic Forum's Global Risk Report 2023, the top four global risks for the next decade are all directly linked to the natural environment. The number-one risk humankind will be grappling with for the next decade is the risk of failure to mitigate climate change. 23 Oct 2023
Residents of drought stricken Graaff-Reinet in the Eastern Cape, are set to receive a much-needed boost in their water supply. This comes with the launch of a Coca-Cola Beverages South Africa (CCBSA) R12m mega project, which will supply the entire town of Graaff-Reinet with potable water. 23 Oct 2023
South Africa's biggest food producer Tiger Brands said on Friday a new CEO would take over from the start of next month to tackle the "challenges currently facing the company", sending its shares just over 10% higher. 23 Oct 2023
The retail industry has witnessed a remarkable transformation in recent years due to the widespread adoption of mobile devices, leading to the emergence of m-commerce (mobile commerce). This paradigm shift has changed how companies engage with their customers and effectively drive sales. 23 Oct 2023
Under Armour has introduced a mobile application designed to cater to fitness enthusiasts, fashion-forward individuals, and deal seekers alike. 23 Oct 2023
Digital communication platform Everlytic analysed the data on millions of e-commerce emails sent from its platform between 2021 and 2022 to identify valuable insights that South African marketers can use to optimise their email campaigns for Black Friday. 20 Oct 2023
Esprit, the drink best known for the freshest flavour combos, is excited to continue working with Fezile Fashion Skills Academy and share their latest fashion pieces with you. 20 Oct 2023
The local food and beverage sector is the most significant component of South Africa's manufacturing industry, involving agriculture and agro-processing. The local sector is experiencing increasing demand, especially in the consumption of beverages. Soft drink consumption is on the rise as customers consume more carbonated drinks. The consumption of bottled water has also grown significantly and there has been an increased demand among younger consumers for products such as energy drinks. Another trend in the beer market is the shift in consumer preference toward low and non-alcoholic beers and craft beers. 20 Oct 2023
Tekkie Town is excited to announce the launch of the highly anticipated Airwalk collection in 200 selected stores and online. This addition to Tekkie Town's extensive brand lineup brings an iconic brand known for its street-style sneakers and skateboard-inspired shoes to customers nationwide. 20 Oct 2023
Uber Eats hosted its inaugural Merchant Awards in South Africa, celebrating outstanding restaurants and other non-food merchants on the platform. The ceremony took place at The Roof in Bryanston, Johannesburg, where industry leaders, partners, and esteemed guests gathered to honour these remarkable achievements. 20 Oct 2023
Urgent customer conversations are critical in most businesses. You might, for instance, need to cancel your card immediately after a theft. Or you may have missed a payment that the business needs to remind you about. 20 Oct 2023
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