The Spar Group has announced the appointment of Angelo Swartz as its CEO and executive director of the board with effect from 1 October 2023. Swartz will take over from Mike Bosman, who has been filling in as interim executive chair following Brett Botten's retirement in January this year. 28 Jul 2023
Isuzu Motors South Africa will be Fashion Week's official motor vehicle partner for the next two years, until July 2025. 27 Jul 2023
Image supplied. Pick n Pay has introduced two new coffee brands to meet the growing demand as South Africa's love affair with coffee reaches new heights
Pick n Pay has introduced two new coffee brands, a new range of coffee under its private label, the premium Crafted Collection by PnP brand and then its exclusive coffee brand, The Roastery premium Crafted Collection by PnP brand. 27 Jul 2023
Shop! South Africa and the Institute of Marketing Management (IMM) have formed a partnership. 27 Jul 2023
The event will be held in August. Source: Supplied.
The CX industry in 2023 is experiencing several key trends that are shaping the future of customer experience. A prominent aspect in the industry is the increased emphasis on Artificial Intelligence (AI) in CX, with organisations recognising its potential to enhance customer interactions. 26 Jul 2023
Between economic uncertainty and shifting consumer demands, remaining a customer-centric company is an ongoing endeavour. Creating loyalty programmes, implementing price adjustments and accommodating the digitally savvy consumers are a few ways in which organisations can look to build customer loyalty. 26 Jul 2023
The movie has had a direct impact on Barbie sales. Source: Barbie The Movie
Toys R Us has reportedly seen a 30% growth in Barbie Doll sales since the pre-screening and premiere launch of Barbie The Movie last week. 26 Jul 2023
In today's dynamic retail landscape, understanding the diverse needs and preferences of shoppers is paramount for businesses to thrive. Retailers and FMCG brands need to know what shoppers want if they're going to be able to provide it to them. Understanding shopper behaviour is vital to retail marketing and can help brand managers overcome many challenges. Campaigns that are tailored toward an audience with specific objectives in mind have much higher chances of success. 25 Jul 2023
In response to a challenging and rapidly evolving retail landscape, millions of small, independent shops in East Africa will need to look at diversifying, digitalising, and even partnering for growth. These cornerstones of neighbourhoods undeniably form an integral part of a countries socioeconomic system. 25 Jul 2023
Image supplied. Puma has opened a United Warriors pop up store for the duration of the Netball World Cup being hosted in Cape Town
Puma has opened a United Warriors pop up store for the duration of the Netball World Cup being hosted in Cape Town. 25 Jul 2023
Image supplied. Over 11 million Pick n Pay customers have unclaimed Smart Shopper points already loaded on their card, totalling over R250m in cash-back rewards
While South Africans are increasingly signing up for loyalty programmes to make their money go further, Pick n Pay has reported that over 11 million customers have unclaimed Smart Shopper points already loaded on their card, totalling over R250m in cash-back rewards. 25 Jul 2023
If the cold snap is making you laze longer in bed, you might be wondering if it's time to invest in a new mattress. Eden Sleep is an environmentally-friendly, Proudly South African mattress manufacturer founded when a leading foam manufacturer and a leading spring manufacturer decided to settle a decades-long debate on which mattress construction was the best - foam or spring. Their conclusion - a hybrid bringing together the 'best of both'. 24 Jul 2023
In today's fiercely competitive market, businesses increasingly turn to loyalty programmes as a strategic tool to engage and retain customers. South Africa, an African nation with a mature and stable loyalty market, presents a unique landscape where loyalty offerings significantly influence consumer behaviour. 24 Jul 2023
The Macallan, renowned for its exceptional single malt whiskies, recently hosted a captivating series of events in Durban, South Africa, from Wednesday 28 June to Sunday 2 July. The exclusive gatherings showcased the brand's commitment to delivering extraordinary experiences to whisky enthusiasts and connoisseurs. 24 Jul 2023
With over 150,000 spazas across the country, located close to people's homes to serve customers anything from essential everyday items like bread and sugar to more miscellaneous items like candles, batteries, or over-the-counter aspirin, spazas are more than just a neighbourhood service and supplementary household income. 24 Jul 2023
Image supplied. Local cider producer, Loxtonia Cider’ has won Gold at The Global Cider Masters 2023 for its African Sundowner cider
Loxtonia Cider's African Sundowner has won gold at The Global Cider Masters 2023 hosted this July in London. 24 Jul 2023
With retailers across South Africa facing numerous challenges - from load-shedding and limited economic growth, to rising interest rates and a high unemployment rate - it is evident that their approach to consumers needs to consistently evolve for them to grow market share and a greater share of a strained consumer wallet. 21 Jul 2023
Source: FB Lousiana rand Hot Sauce
The Original Louisiana Brand Hot Sauce has found its way to South Africa and is the first country to have its own social media channels for the brand. 21 Jul 2023
The Macallan has launched Rare Cask 2022 Release - a single malt whisky which reveals the remarkable art and science of the whisky maker in selecting the unique oak casks which exhibit a distinctive and complex flavour profile. 21 Jul 2023
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