Consumer brands group AVI is set to report consistent profit growth in the first half of its financial year, despite the marked deterioration in the economy and household spending over the period. 26 Jan 2016
If you are planning to deploy mobile commerce in 2016, there are certain key elements that you will need to get right in order for this solution to work for you. The most important thing is that you must have an m-commerce strategy to guide your mobile commerce deployment. Without that, even the most basic kind of it, you are going to find it extremely difficult to compete in this fast growing ecommerce market segment. 26 Jan 2016
There exists a slice of retail heaven between passport control and the boarding gate: travellers are the perfect captive audience for duty-free stores with their jumbo Toblerone chocolate bars and mega-sized bottles of spirits. 26 Jan 2016
Miele has announced that it has brought two new counter-top coffee makers to South Africa. The brand new CM7 models are able to prepare up to 20 different beverages, including various types of tea. The top-of-the-line model, the CM7500, even descales automatically. 26 Jan 2016
Founders Nick Wallander and Fraser Black.
Image source: Saflorist.net
Delivering a world-class customer experience is the key ingredient to becoming a leader in e-commerce. This is especially the case in smaller economies like South Africa where customers are more valuable and need to be treated with great care, according to SA Florist founder Nicholas Wallander. 26 Jan 2016
Thousands of workers retrenched by the Edcon group in 2013 and 2014 have had their hopes of reinstatement dashed by the Constitutional Court. 25 Jan 2016
Hellofood, the online food ordering and delivery service operated by Foodpanda, has announced that its Kenyan users can now order KFC and Ocean Basket from the service. 25 Jan 2016
Running a contact centre is tough. Keeping staff motivated, productive and efficient all the time takes dedication, effort and resources. The goal of any customer service-driven centre is to make sure that no matter what a customer wants or needs, your contact centre can deliver it. First time. Every time. 25 Jan 2016
De Beers CEO Philippe Mellier says the system the diamond giant uses to sell its rough diamonds to hand-selected clients will be changed to accommodate volatile market conditions. 25 Jan 2016
Grand Parade Investments (GPI), which brought Burger King to SA in 2013, on Thursday announced that it has signed a franchise agreement with Nasdaq-listed Dunkin' Brands to open as many as 250 Dunkin' Donuts and 70 Baskin-Robbins stores in SA. 25 Jan 2016
Morné Cronjé
The South African franchise industry has evolved to become a substantial contributor to the local economy. While current economic conditions remain fickle, the South African franchising sector remains optimistic for 2016. 22 Jan 2016
Strong trading by Clicks Group during the festive season and into the new year has signalled that even in tough times, beauty products remain an affordable luxury. 22 Jan 2016
If you're in the business of selling products and services, a content and loyal customer is gold. However, as technology-enhanced, real-time communication grows, a dissatisfied customer is a ticking time bomb that can do significant damage to your reputation. 22 Jan 2016
Gold Brands Investments, the owner of fast food franchise Chesa Nyama, has confirmed that its listing on the AltX of the JSE is on track. Chesa Nyama has stores in South Africa, Zimbabwe, Swaziland, Botswana, Zambia, Namibia and Lesotho. 22 Jan 2016
Ethel Nyembe
The economy may be under pressure and consumers may be spending less, but the outlook for franchising remains strong for 2016, with increasing competition and the entry of new players expected to offer franchisees new opportunities, says Ethel Nyembe, head of small enterprise of Standard Bank. 22 Jan 2016
CHICAGO - According to Euromonitor International's hot and soft drinks industry research, released yesterday, the global hot drinks industry performed well, achieving slight improvement over growth in 2014. Hot drinks growth reached 7% in off-trade current value terms with tea being the fastest growing industry category, followed by other hot drinks and coffee. Total volumes in hot drinks grew by 2%. 21 Jan 2016
Retail sales rose much more than expected in November compared with a year ago, suggesting that while consumer spending is slowing, it has not collapsed. 21 Jan 2016
Nutritional supplements manufacturer Vital Health Foods has added two new flavours to its range of snacks, namely Beef and Salt & Black Pepper. 21 Jan 2016
NEW DELHI - Apple said Wednesday it has asked the Indian government for permission to open its first stores in the country, paving the way for its feted brands to join the fast-growing smartphone market. 21 Jan 2016
SAN FRANCISCO - Amazon on Tuesday announced the arrival of devices that order their own refills from the online retail titan. 21 Jan 2016
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