Coca-Cola Company president and chief operating officer James Quincey at the presentation of a new advertising campaign in Paris, France, on Tuesday.
Image credit: Reuters/Benoit Tessier
Economic Development Minister Ebrahim Patel's determination to keep Appletiser produced in SA has prompted onerous conditions for a merger that would create the continent's largest bottler of soft drinks. 20 Jan 2016
The Internet of Things can provide real solutions to operational challenges such as inventory accuracy, insight into customers' physical shopping behaviours and speed of fulfilment in meeting customer needs, particularly those of omnichannel consumers. 20 Jan 2016
FRANKFURT - Adidas' incoming chief Kaspar Rorsted faces major challenges when he takes over as the global sports brand's new CEO later this year as the company struggles to catch up with arch-rival Nike, analysts said. 20 Jan 2016
Last week, millions of children around South Africa were heading off to school, either for the first time, or to experience another year of study. Sadly, a large percentage of the millions of students will be arriving at school hungry. 20 Jan 2016
CAPE TOWN - The outbreak of avian flu at a turkey farm in Indiana will not affect US poultry exports to SA as this possibility was dealt with in the recent agreements concluded between the two countries. 20 Jan 2016
Gone are the days of having sales staff who depend solely on the gift of the gab to close deals. Today's sales environment is focused on selling value to clients rather than merely solutions or products, which in itself demands a solid understanding of the client's requirements and highly skilled sales representatives who continue to evolve to stay ahead of the market. 20 Jan 2016
THE HAGUE - Dutch food and cosmetics giant Unilever Tuesday posted a 5.0 percent fall in 2015 profits from the previous 12 months, saying it had been a "challenging year" amid the economic slowdown. 20 Jan 2016
Most of us will have been at the receiving end of bad customer service - and it is normally something that you do not forget too quickly. However, it may not purely be the contact centre's fault; according to research we did earlier this year, our expectations of the quality of customer service (everything from speed to going above and beyond the call of duty) have risen in the past three years, and this trend is likely to continue. 19 Jan 2016
SA's worst drought on record, a plunging currency, and debt-burdened consumers are weighing on the country's biggest food producers, who may sacrifice profits to keep prices affordable and preserve market share. 19 Jan 2016
A simple string of beads, made and sold through a uniquely sustainable business model, has seen the Amy Biehl Foundation (ABF) in Cape Town, benefit by R1,062,464. Through sales of the Relate cause bracelets, regular monthly payments made over the last few years have culminated in this magical milestone of more than R1 million. Knowing that through this money 354 children will be kept safe through the ABF's work is just one of the motivating factors in promoting this product. 19 Jan 2016
In addition to the 119,920 litres of fresh drinking water donated to various communities affected by South Africa's crippling drought, the Shoprite Group is also assisting with the transportation of more than 60,000 litres of water collected by ordinary South Africans. 19 Jan 2016
The manufacturing industry comes with its own trials and travails when it comes to structuring your workplace. You've got to ensure your employees aren't in any immediate danger, that your machinery has enough space to operate, that your supplies of stock are safe from prying eyes and that all health-and-safety regulations are being met. 18 Jan 2016
Although most retail markets will expand steadily in 2016, consumers and retailers alike could be vulnerable to crises of confidence. 18 Jan 2016
Rapidly advancing technology is not just changing the topography and demographics of East Africa - it is transforming the entire face of business, retail and financial development. What was once viewed as an untappable region is now being revisited with fresh eyes as an evolving market that is robust, viable and competitive - and should be globally recognised. 18 Jan 2016
Shopping cart abandonment rate has always been a big concern for ecommerce retailers, but the rise of m-commerce has given this crucial metric a whole new dimension. The average shopping cart abandonment rate falls around 68%, but for mobile it is a distressing 97%. Meaning, out of 100 filled carts, only three will turn into sales. 18 Jan 2016
Supply chains - the series of events needed to get goods and services to customers at the right place, time, quality, and price - face a number of impending challenges in 2016. 18 Jan 2016
Despite the economic outlook, political uncertainty, international strife, drought, and the weakening of the rand, there remains an industry oasis. It is the franchise industry, encompassing a wide array of business sectors and it continues to hold its own year on year. At Franchize Directions, we believe 2016 is going to be no exception... 18 Jan 2016
Jenna McArthur
The PR landscape is constantly evolving and finding new ways and means of reaching communities. 18 Jan 2016
Nigerian gift-card startup SureGifts is introducing a new service that allows employees in Nigeria to obtain voucher loans to pay for certain online services. 15 Jan 2016
Photographer: James Oatway
Image source: BDlive.co.za
South African retailers face a tough environment this year due to challenging domestic macroeconomics, but those with exposure to developed markets and higher earning customers are likely to fare better. 15 Jan 2016
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