Tanzania gets first Tigo call centre
DAR ES SALAAM, Tanzania - A new Tigo call centre has been launched in Tanzania, complete with embedded data security measures to protect customer information and identity, to offer Tigo customers dedicated worldclass service.
© Andriy Popov via 123RF
Boasting the latest technology, the Call Centre complete with embedded data security measures to protect customer information and identity, has been designed to offer Tigo customers dedicated world-class service.
Migrating from E1 to the latest in Call Centre technology - the Session Initiation Protocol (SIP), allows for wide range of functionality and agility necessary to service Tigo’s 10 million-strong customer base.
Source: African Press Organisation
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