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Bolt introduces new premium service to enhance passenger experience

E-hailing service, Bolt has introduced Bolt Comfort as part of its ride service offering. Passengers can expect a more premium service, with drivers in this ride-type only eligible if they are driving a 2015 or newer model sedan or SUV that offers more comfort and spaciousness on a ride.
Source: Supplied
Source: Supplied

"Bolt Comfort offers an affordable yet comfortable option for discerning commuters looking for the reliability of a highly rated driver," says Gareth Taylor, regional manager for Southern Africa at Bolt.

"This new offering expands the range of options available to Bolt customers, who can choose from several different ride types to suit their needs and budgets."

Comfort category

Drivers in this category provide consistently excellent service to Bolt passengers, with a minimum rating of 4.7 out of 5, over at least 250 trips, required for them to access this ride-type - higher than the 4.5 ratings that is expected of drivers on other ride-types.

Typically, these drivers enjoy higher ratings because they accept trips quickly and arrive at the collection point timeously, offering passengers the kind of reliability they expect when navigating a business day crammed full of appointments and meetings.

The Bolt Comfort ride type is only available via in-app payments.
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Read more: e-hailing service, Bolt

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