Bolt adds ChatGPT booking option in SA

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The feature is available through the Bolt plugin in the ChatGPT plugin store and is being rolled out across all markets where Bolt operates.

Once the plugin is installed, users can receive upfront fare estimates, compare route options, check their driver's estimated arrival time and identify the most convenient pick-up location before completing their booking in the Bolt app.

Requesting rides through ChatGPT

When they are ready to travel, trip details are transferred to the Bolt app, where the booking is completed.

"South Africans are increasingly embracing AI to simplify everyday tasks, and mobility should be no different," said Simo Kalajdzic, senior operations manager at Bolt South Africa.

"Whether you're planning a night out, heading to the airport or travelling to a meeting, you can now ask ChatGPT for a Bolt ride, compare your options and get a fare estimate in seconds. The experience only requires users to install the Bolt plugin in ChatGPT, making requesting a ride more seamless than ever."

Payments are currently processed through the Bolt app.

Bolt said it plans to introduce the ability for users to pay for rides directly within ChatGPT in a future update.