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Lion of Africa implements FICO Blaze Advisor management system

The South African insurer, Lion of Africa has implemented the FICO Blaze Advisor business rules management system to create, modify, test and monitor underwriting decisions across all their business, thereby eliminating the cost and effort of supporting several different rating engines.

"With FICO's superior business rules technology, our entire underwriting team has the flexibility and control to meet our customer's needs swiftly," says Jonathan Holden, executive of operations at Lion of Africa. "Using FICO Blaze Advisor, we can simulate the impacts of new underwriting guidelines on our book of business, and provide complete transparency to internal auditors and insurance regulators with ease.

Detection of fraud has improved

"We chose Blaze Advisor because it streamlines deployment of predictive models, adding another dimension of decision insight to Lion of Africa's capabilities. With rules, predictive analytics, and the addition of third party data, Lion of Africa has significantly improved upon existing fraud detection, prevention and conversion capabilities," Holden says.
"FICO Blaze Advisor will help Lion of Africa advance its vision for a thoroughly connected and customer-centric insurance operation," says Robin Findlay, operations director of FICO for Africa and the Middle East. "While initially they will use FICO Blaze Advisor for personal lines underwriting, it is powerful enough to be extended in the future across several areas of their business."

Latest technologies are introduced

"By choosing advanced decision management in their underwriting, Lion of Africa have secured their position among the first rank of technology-driven insurers in this region," comments Gray Stopforth, head of sales at PIC Solutions. "FICO and PIC are working together to introduce the latest technologies and best practices from around the world to South African insurers," he adds.

PIC initially engaged with Lion of Africa in terms of enhancing their existing counter-fraud capabilities within both claims and underwriting, and currently is in the process of further developing an infrastructure and framework which demonstrates Lion of Africa's proactive stance in the fight against fraud.

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