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How Bezos and Amazon changed the world
Venkatesh Shankar 4 Feb 2021



Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
Jessica Vredenburg and Megan Phillips 24 Jul 2020

How mobile technology is driving sales in physical retail stores
Leon Coetzer 10 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Frederic Dimanche 6 Jul 2020


When the coronavirus gets tough, the tough get stockpiling
Xiaodan Pan, Benny Mantin and Martin Dresner 3 Apr 2020


Continuous adaptation: Staying ahead of customer needs
Melissa Campbell 8 Nov 2019
