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GLOBAL

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 12 hours ago

GLOBAL

The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

GLOBAL

Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

SOUTH AFRICA

New research suggests organisations should embrace new messaging culture

Surge in consumers' use of messaging and social media is transforming their expectations of service, says new BT and Cisco research...

6 Dec 2017

INDIA

Make your catalogue stand out!

AHMEDABAD, INDIA: An excellent catalogue processing service can make your virtual catalogue stand out in crowd...

By Ritesh Sanghani 11 Feb 2015

INDIA

The buddy stamp

MUMBAI, INDIA: Smartphones give users endless lists of things to keep them both informed and occupied. One of the latest crazes to hit the industry is the barcode's modern cousin, QR codes, or quick response codes.

6 Mar 2012



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