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GLOBAL

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

GLOBAL

Key findings from Warc's 2019 Future of Strategy report

Warc has released its 2019 Future of Strategy report on the changing role of strategy within the marketing landscape...

28 Aug 2019

GLOBAL

New report reveals customers want security, service and localised experiences

According to a new CMO Council's report, Reshaping Global Engagement Operations, today's customer is seeking security, service and localised experiences based on local language and culture...

25 Jun 2019

SOUTH AFRICA

New research suggests organisations should embrace new messaging culture

Surge in consumers' use of messaging and social media is transforming their expectations of service, says new BT and Cisco research...

6 Dec 2017

INDIA

Make your catalogue stand out!

AHMEDABAD, INDIA: An excellent catalogue processing service can make your virtual catalogue stand out in crowd...

By Ritesh Sanghani 11 Feb 2015

INDIA

Imenso Software's new solutions to enhance businesses' CRM efficiency

GURGAON, INDIA: A veteran company providing software development services, Imenso Software, announces their proficiency in building efficient customer-relationship management solutions marking their business goals.

19 Jul 2013

SOUTH AFRICA

Strat planning for client service and non-planners: Cape Town, 10 April

A one-day course for client service to fulfil their role more effectively will take place in Cape Town on 10 April. The course is also suitable for PR practitioners as well as those who do not have planning as a line function.

Issued by Stratplanning 3 Apr 2013

INDIA

The buddy stamp

MUMBAI, INDIA: Smartphones give users endless lists of things to keep them both informed and occupied. One of the latest crazes to hit the industry is the barcode's modern cousin, QR codes, or quick response codes.

6 Mar 2012


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