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Trends opinion

[2014 trends] Building a better scope of the content marketing space

Before we get into 2014, I feel it is important to touch on the development that the content space experienced in 2013. It really felt like the birth year for content marketing, although we have to note that 'content' has been around as long as humans have, and digitally certainly as far back as the first-ever HTML page surfaced.
As with any new discipline and area, it is going to have to be questioned, thrown around and handled by a variety of people before it is understood.

We are now at the stage where everyone is trying to understand content marketing and where it fits. From the publishers to the media agencies and even as far as the advertising networks, everyone is jumping in. This is bad because it creates further misunderstanding, but also good because it causes engagement and interaction.

[2014 trends] Building a better scope of the content marketing space
2014 will see us start to start building a better scope of this space: what content marketing is and what it is not. Critically, brands and marketers will start to delve into this space, and hence start to ask questions which will lead to a better understanding and capacity for success. Here are some predictions for the year ahead:
  1. The discernment between 'content strategy' and 'content marketing strategy'

    Two very different things, although they can go hand in hand. Simply put, content strategy refers to how you handle your organisation's content across all platforms. This may include regular auditing, creating governance, allocating resources, selecting CMS platforms and so on. This is an operational endeavour. Content marketing strategy, on the other hand, is a marketing endeavour. This is the strategic use of content across traditional and digital platforms to drive pre-determined user actions that align to specific business objectives.

  2. An urgency to be involved in content marketing

    Everyone is starting to take note of content marketing in one way or another. Some are trying to snap into action, others are watching and learning. What seems standard across the board is an agreement that they need to be involved somehow.

  3. The emergence of content teams

    Naturally, with this need to engage will come the requirement for content staff. With the talent pool highly scarce, editors, journalists and publishers will account for the majority of this recruitment. Alas, whereas they make excellent content strategists, they will not necessarily fulfil the content marketing aspect, which is first and foremost a marketing endeavour. Internal editorial teams will start to collaborate with internal marketing teams (eventually giving rise to a need for a senior content position that reports to the CMO).

  4. More brands to start taking on publishing duties

    A critical part of the content marketing operation is the publishing. This is what editors are also excellent at, and with brands employing editors it will make sense for them to also do some publishing of their own - they might quite enjoy this empowerment, but may find that there is a need for help to generate the right level of content.

  5. Mistaking the discipline of 'content marketing' for the tactics within it

    As with any medium, content marketing is a holistic approach to a communications challenge. Within this, there are many tactics and executions, from native content to writing blogs around editorial calendars and implementing newsletters. These should form part of an overall integrated content strategy, but are frequently mistaken for 'content marketing' within their own right.

  6. An uptake in native content

    In an attempt to fill the need to be 'doing' content marketing and the mistaking content marketing as a discipline for the parts within it, we will no doubt see an uptake of the various aspects of content marketing outside of an integrated strategy. This will revolve around the 'in thing' that is being spoken about, which is currently, native content.

  7. Investment in content technology

    We live in a digital world. And the digital media and marketing space is dominated by technology. Content is no different. There are more and more opportunities to automate parts of the content effort and there are already companies in South Africa who have embraced this. By the end of the year, every major publisher in the country will have plugged in some form of content technology.

  8. Focus on mobile

    As more online traffic comes from mobile, this will (or should) become a focus area for big brands. In the US, mobile traffic has for the first time overtaken desktop traffic, and many organisations have already adopted a 'mobile first' strategy. Whereas we're not there yet, we're certainly headed into that direction.

  9. 'Outside in' thinking

    Putting the consumer first - what a breath of fresh air! Marketers have long been concerned with their messages, their objectives, and their communication. Social media has been the biggest step in the empowerment of the consumer, and marketers are realising that a content marketing strategy has to revolve around your target consumers' needs - not your own.

  10. Measurement and accountability

    The final stage of a content lifecycle should be assessing the success of that content in order to gain insights and hence fuel future planning. The only way to do this, of course, is to put in place metrics and milestones for your content performance. This will be a natural progression borne of asking questions around ROI from initial content forays.

[2014 trends] Building a better scope of the content marketing space
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About Athar Naser

Athar Naser is head of Juice Content. He is responsible for content strategy and content marketing across the group as well as for department clients. He brings a wealth of global media and digital experience to the content specialist division of Prime Media Online, as well as to the already rich talent pool at the publisher of South African web portal, Follow @JuiceContent on Twitter.
Cole Rautenbach
Cole Rautenbach
Thanks so much - this is a great piece!

With regard to number 3, the talent pool is out there, but the publishers would do well to coax them onto payroll with real money and to drop the idea that writers, designers, and multimedia content producers are a dime a dozen.

Number 9 is CRITICAL for brands to get content marketing right. Let's try to not punt our brands and rather produce content that benefits our consumers, shall we? Content marketing is about producing something (with no catch or T&C's) that draws consumers in with quality, value, and trust, rather than with shiny things and the promise of eternal youth.

/steps off soapbox
Posted on 13 Jan 2014 14:50
Athar Naser
Athar Naser
Many thanks Cole, we certainly have some way to go in terms of staffing within the industry - finding strategic content marketing people will take some time but hopefully with the new focuse within a couple of years we will have more and more specialists.

And absolutely with you - quality, consumer focused, adding value, 'honest conversation' is what consumers actually want and that is a huge opportunity for brands to tap into. In fact a contentplus survey showed that respondents would actively like to engage with brands on that level. Here's to a shift in thinking!
Posted on 13 Jan 2014 18:09
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