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SOUTH AFRICA

Boris Dzhingarov
Improving the customer experience in the commercial insurance industry

In many ways, the idea of improving the customer experience is something of a holy grail in the commercial insurance industry...

By Boris Dzhingarov, Issued by Monetary Library 7 Sep 2017

SOUTH AFRICA

Henk Meintjes, head of risk product development, Liberty
Cancer still tops insurance claims list

An increase in cancer-related insurance claims might not necessarily be a bad thing...

By Nicci Botha 3 Apr 2017

UNITED STATES

Boris Dzhingarov
Four things you absolutely need to know about vehicle insurance in North Carolina

If you drive a car in North Carolina, it's an absolute must to get vehicle insurance. Not only is it required by law, it can also protect you from financial ruin in case you get into an accident...

By Boris Dzhingarov, Issued by Monetary Library 5 Jan 2017

SOUTH AFRICA

Boris Dzhingarov
What you should know before buying life insurance online

The idea of life insurance has been around for decades, but thanks to the Internet, it's taken on a new look that has changed the way that we compare and purchase life insurance...

By Boris Dzhingarov, Issued by Monetary Library 19 Dec 2016

SOUTH AFRICA

Branson launches Virgin's revamped insurance offering
Branson launches Virgin's revamped insurance offering

Not exactly known for his shy and retiring demeanour, Sir Richard Branson made an entrance for the launch of Virgin Money's new insurance product...

By Nicci Botha 2 Nov 2016

SOUTH AFRICA

Boris Dzhingarov
Why business insurance must be reviewed every year

You've read all the articles, you've reviewed all the available policies, and you've done the smart thing and acquired business insurance. You're good to go, right? Not so fast...

By Boris Dzhingarov, Issued by Monetary Library 27 Oct 2016

SOUTH AFRICA

How South African insurers are missing the Facebook boat
How South African insurers are missing the Facebook boat

In the digital world, the insurance industry enjoys some of the most expensive marketing costs, particularly when it comes to SEM channels like Adwords...

By Nick Paul 20 Oct 2016

SOUTH AFRICA

Counting the cost of #FeesMustFall and other protests
Counting the cost of #FeesMustFall and other protests

The 39% increase in the severity of insurance claims is directly attributable to increases in service delivery and student unrest...

By Sharon Snell 17 Oct 2016

SOUTH AFRICA

US insurer ordered to defend prescription drug lawsuit
US insurer ordered to defend prescription drug lawsuit

Lawsuits by US states to hold pharmaceutical companies liable for their costs of dealing with prescription drug abuse is on the rise...

By Sharon Snell 26 Sep 2016

SOUTH AFRICA

Court rules: collateral lies do not invalidate an insurance claim
Court rules: collateral lies do not invalidate an insurance claim

In a ground-breaking, the UK Supreme Court has ruled that collateral lies do not invalidate an insurance claim...

By Sharon Snell 13 Sep 2016

SOUTH AFRICA

The future of underwriting: Innovation and Africa
The future of underwriting: Innovation and Africa

To survive, the insurance industry needs to become much more innovative and Africa is the future for growth, particularly in the energy sector...

By Nicci Botha 4 Aug 2016

SOUTH AFRICA

Insurance could balance the legal scales
Insurance could balance the legal scales

There is a famous saying: If you have the law, hammer the law. If you have the facts, hammer the facts. If you have neither the law nor the facts, hammer the table...

By Sharon Snell 22 Jul 2016

SOUTH AFRICA

Driverless cars on a collision course with insurance
Driverless cars on a collision course with insurance

With the prediction that AVs will be available commercially by 2020 - liability for the actions of these vehicles is receiving the attention of insurers...

By Sharon Snell 13 Jun 2016

SOUTH AFRICA

Jacques du Bruyn
#Africa Month: Marrying money and media campaigns

The problem nowadays is that technology has created a netherworld, where the clearly defined borders between industries have become irreparably blurred... In a good way...

By Nicci Botha 22 May 2016

SOUTH AFRICA

[Case files] A curious case of arson
[Case files] A curious case of arson

There is nothing more frustrating for an insurer than having a suspicion of insurance fraud, but not having sufficient evidence to prove it...

By Sharon Snell 13 May 2016

SOUTH AFRICA

Rick Rupping, head of marketing, Matt Arnold, brand manager, Brina Sieber, digital strategist and Grant Malherbe-Stroud, media manager
#BrandManagerMonth: 1Life to live

Let's face it, nobody wants to face their own mortality, which is why selling life insurance can be an interesting challenge...

By Nicci Botha 16 Mar 2016

SOUTH AFRICA

Boris Dzhingarov
Ways to find a great insurance agency

With so many companies all offering the same services, finding the right insurance agency can be time-consuming and difficult. Here are some practical ways you can find the right agency...

By Boris Dzhingarov, Issued by Monetary Library 7 Dec 2015

SOUTH AFRICA

Choosing an insurer for your business: What to consider
Choosing an insurer for your business: What to consider

Much like car insurance, business insurance companies are a dime a dozen...

By Sophie Baker 20 Jul 2015

SOUTH AFRICA

The insurance industry in 2015
The insurance industry in 2015

The short-term insurance industry is the grease which ensures that the economy functions successfully: it enables businesses to manage their risks and to focus on what they do best...

By Adam Samie 12 Dec 2014

SOUTH AFRICA

[Money Matters] How to avoid that penalty on your RA
[Money Matters] How to avoid that penalty on your RA

We invest in a retirement annuity to ensure we can live comfortably in retirement - but what happens when a penalty promises to take a massive chunk out of your savings?

By Graham Turnbull 29 May 2014

SOUTH AFRICA

Tiny Carroll
The effect of marital regimes on wills and estate planning

The objective of estate planning is to provide a client with a measure of certainty that his/her objectives for the accumulation, protection and eventual devolution of assets will be met. Within this very broadly stated objective, a client's marital status and marital property regime impact on almost every aspect of their estate and financial planning.

By Tiny Carroll 29 Aug 2013

SOUTH AFRICA

Dr Tracy Dunbar
Moving to a new era of fraud prevention

While insurance companies have used tried and tested techniques for fraud detection for decades, high performance analytics now allows them to become proactive in identifying fraud before it happens.

By Dr Tracy Dunbar 21 Aug 2013

SOUTH AFRICA

Google's driverless car's zero accident rate to shape motor industry
Google's driverless car's zero accident rate to shape motor industry

Google's driverless car has now clocked more than 300 000 miles without a single accident whilst under the computer's control, raising the possibility of a future of driverless vehicles. Should such technology be widely adopted in South Africa it could also be the answer to reducing the high number of road accidents and may even result in reduced insurance premiums.

By Warwick Scott-Rodger 3 Apr 2013

SOUTH AFRICA

Will Smith
Secure your valuables and treasured art with art insurance

Is it your hobby to buy and collect exquisite pieces of art? Art collecting is something that a lot of art enthusiasts pride themselves with because aside from being really beautiful, the art pieces have high value. From well-known to less celebrated artists, their artworks cost a lot of money. Sometimes, owners forget about the meaning or how expensive the art piece is until something awful has happened to it.

By Will Smith 6 Mar 2013

UNITED KINGDOM

The importance of being interested in what you do

If I weren't at least a little bit interested in public liability insurance I would have probably stopped coming in to work by now...

By David Hing 5 Feb 2013

SOUTH AFRICA

Robyn Farrell
Insuring your breast assets

It is estimated that 8,676 women will be affected by breast cancer in 2015 [1]. With October earmarked as Breast Cancer Awareness Month in South Africa, this is a time where we remember the women who have battled the disease and also consider the ways that we can protect ourselves.

By Robyn Farrell 22 Oct 2012

SOUTH AFRICA

Laurence Hillman
The importance of protecting your home investment

Buying a home is an exciting time in any person's life and all decisions need to be carefully reviewed. It takes level headedness to come to terms with the contractual and financial jargon that goes along with all the negotiations and paperwork involved in buying or investing in a property. However, if done correctly, purchasing a property is a way of saving for the future by investing in an asset that has long-term appreciation.

By Laurence Hillman 22 Oct 2012

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