With the introduction of automated wish list messaging, a special occasion reminder calendar and a stock tracker, Robyn Cooke, head of e-commerce of The Foschini Group (TFG), explains how the online mall is personalising the online shopper experience. 22 Apr 2016
By 7.30am on Thursday, when the world's largest coffee company, Starbucks, opened its first store in South Africa, the throng of fans who had been lining up from the night before were desperately in need of a cuppa. 22 Apr 2016
BENGALURU - Coca-Cola's sales fell for the fourth straight quarter as demand for its fizzy drinks declined in Europe and a strong dollar eroded the value of sales in markets outside the US, including Latin America. 21 Apr 2016
Astrapak, a manufacturer of plastic packaging material, has no immediate plans to enter other African economies, despite tough operating conditions in SA. 21 Apr 2016
Image credit: Gallo Images/Charles Gallo
The South African Revenue Service (Sars) has done over 100 inspections of "cash and carry" businesses in Gauteng in the past month, it said in a statement on Wednesday. 21 Apr 2016
When your e-commerce dreams are new and you aren't yet sure how to run an online store, it makes sense that you would use the most popular online payment services providers on the web. Indeed, Paypal and Google Wallet offer some interesting and exciting merchant services when you have no clue what you need or how you want your shop to function. 21 Apr 2016
In keeping with its Clover's 'Way Better' promise and in line with the R260: Agricultural Product Standards Act passed by the Department of Agriculture, Forestry and Fisheries, Clover will be implementing a change to the fat content of its low-fat milk variant. A recent government bill, which came into effect on 28 March 2016, dictated that, going forward, low-fat milk should contain between 0.5% and 1.5% butter fat (cream) and, accordingly, milk with between 1.6% and 3.3% will fall into a new medium-fat category. 20 Apr 2016
Ronél Fester
With more than 4600 fuel forecourts currently in operation and more expected in the future, this industry is rapidly growing as a key driver of revenue for fuel stations in South Africa. 20 Apr 2016
Shoprite and Checkers customers have helped raise R200,000 for drought-stricken communities across South Africa since March 2016, which will be used to drill new boreholes, refurbish broken ones, as well as to support recovery efforts in severely affected communities. 20 Apr 2016
The Clothing Bank, a local non-profit business, has won the 2016 Schwab Foundation's Social Entrepreneur of the Year award - an international honour for outstanding examples of social entrepreneurship - with the support of some of South Africa's major retailers including the Mr Price Group. 20 Apr 2016
In a damning indictment of the National Credit Regulator's (NCR's) perceived inability to enforce any of its findings, the Lewis share price remained unchanged on Tuesday, following news that the NCR had again referred the furniture retailer to the National Consumer Tribunal for alleged breaches of the National Credit Act. 20 Apr 2016
Consumer goods brands have had to innovate to stay on supermarket shelves, and have delivered 10-year high operating margins in the process, but the pace of change is likely to keep increasing.
Image credit: Daily Dispatch
A decade ago, many analysts looked at two looming trends - the rise of retail consolidation and the proliferation of private labels - and issued dire warnings about the power of consumer-packaged goods brands. Their predictions turned out to be premature. 20 Apr 2016
For each and every website owner, SEO is the most critical aspect. However, very few know its importance as far as e-commerce marketplaces are concerned. Studies have suggested that 44% of all online purchases begin with an online search. This means that every other order placed on your e-commerce store originates from search results. 20 Apr 2016
Furniture chain Lewis will oppose a request by the National Credit Regulator that the National Consumer Tribunal order it to refund customers of its "club fees" and maintenance plans. 19 Apr 2016
Marius Muller
Retail cannibalisation is becoming a growing reality in South Africa and, until now, it has been all too easy to place the blame for this squarely at the feet of shopping centre developers. However, on closer inspection, Marius Muller, CEO of shopping centre investor Pareto, believes this retail cannibalisation is largely being driven by retailers themselves. 19 Apr 2016
Supply chain failure can result in empty store shelves, infrastructure in various states of breakdown, basic services and resources that are unavailable when and where they're needed, and increased pollutions levels. When managed by skilled professionals, these problems are all preventable. 19 Apr 2016
A new partnership will see one of South Africa's top six festivals continue to grow and contribute to community upliftment in the Sundays River, according to Spar Kirkwood Wildsfees board chairman Paul Marais. 19 Apr 2016
PepsiCo's quarterly net income dropped to $931 million in the first three months of the year (AFP Photo/Justin Sullivan).
NEW YORK - Non-alcoholic beverage giant PepsiCo Inc reported on Monday a first quarter drop in profits and the sixth consecutive drop in sales blamed on a strong dollar. 19 Apr 2016
There is no mention of an "old guard" in Distell's announcement that five of the executive directors on the board of its unlisted operating company will be replaced by executives who joined the firm after Richard Rushton's appointment as MD in 2013. The changes do not affect listed Distell Group's board. 19 Apr 2016