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How Bezos and Amazon changed the world
Venkatesh Shankar 4 Feb 2021



Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
Jessica Vredenburg and Megan Phillips 24 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Frederic Dimanche 6 Jul 2020






How China is rebooting retail
Michael Wade and Jialu Shan 6 Apr 2018
