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GLOBAL

Top e-commerce trends for 2018

E-commerce has continued to grow in 2017 with a disruptive effect on physical shopping malls and retail giants like H&M...

By Ingemar Gleissman 3 Jan 2018

UNITED STATES

Second annual global customer service survey: The findings

INDIANAPOLIS, US: Research by global software provider Interactive Intelligence Inc reveal what customers look for in a great service experience.

10 Jun 2014