GLOBAL
With Covid-19 lockdown measures around the world easing, just under three-quarters of global consumers report feeling comfortable returning to physical stores since lockdowns have eased...
GLOBAL
A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...
GLOBAL
So you finally hit the shops and cafes after weeks of lockdown. After disinfecting your hands, following the arrows around the shop or to your table, taking care to avoid others where possible...
Jessica Vredenburg and Megan Phillips 24 Jul 2020
GLOBAL
Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...
Frederic Dimanche 6 Jul 2020
GLOBAL
The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...
GLOBAL
The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...
UNITED KINGDOM
BT has announced that it is working with Gallerie Commerciali Italia to create new digital customer experiences for shoppers in Italy...
ITALY
MILAN, ITALY: Italian fashion retailer Benetton has agreed to pay into an international compensation fund for victims of the Rana Plaza factory collapse in Bangladesh, in which 1,138 people died...
