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Fashion e-commerce mega-merger | #MFGIndabaIn our top story this week, online retail juggernauts Spree and Superbalist announced they will be merging to form a single, focused fashion platform. The new venture will be held 51% by Media24, Spree's current shareholders, while Takealot Group will own 49% of the venture. The annual Manufacturing Indaba took place in Sandton last week, and Danette Breitenbach reports on how the manufacturing sector is key to uplifting the SA economy, and on the South African launch of the global Factory of the Year benchmarking competition. More coverage on #MFGIndaba this coming week. In other news, South African kitchen and homeware store Yuppiechef has announced the opening of its second physical store, and we take a look inside Ocado's automated warehouse in England, where more than 1,000 robots navigate around a three-storey-high aluminium grid packing groceries for online shoppers. I also interview serial entrepreneur Inge Peacock, the founder and MD of online haircare retailer GlamIt, about her passion for running businesses that help people look and feel their best. While in must-read thought leadership, Bronwyn Williams from Flux Trends details why experiential retail is more than just entertainment, and Juanita Vorster shares why you're probably going about your customer experience strategy the wrong way. Until next week, enjoy! Lauren Hartzenberg
Retail Editor: Bizcommunity.comComment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news". | |  | Top stories |
| Spree and Superbalist, two of South Africa's most popular online fashion retailers, will merge into a single platform, Media24 and Takealot.com announced today...read |
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Juanita Vorster Gone are the days of customer service consisting of treating buyers with common courtesy. Customer service has been disrupted by an expectation of a total customer experience that is dictated by the customer, not company policies...read | 
Bronwyn Williams The future of retail, and indeed any business, is about selling solutions rather than products; creating an experience over an above an economic transaction...read | 
Lauren Hartzenberg Inside a warehouse located in the small town of Andover, England, more than 1,000 robots seamlessly navigate around a three-storey-high aluminium grid packing groceries for online shoppers...read |
| | |  | Danette Breitenbach A benchmarking competition that recognises manufacturing excellence, Factory of the Year was launched locally at this year's Manufacturing Indaba... read | |  | Danette Breitenbach With its multiple effect, manufacturing is the one sector in the economy that has the potential to create the jobs the country needs so desperately. But the industry is under threat and has declined... read | |
| | |  | Tom Jackson Ryan Marx, Jax du Plessis and Duane du Plessis know all about price comparison, having been the team behind pan-African platform CompareGuru... read | | |  | Despite the challenging economy, South African townships have become hubs for big brand developments in retail... read | | |  | Woolworths has partnered with national non-profit organisation (NPO), FoodForward SA to increase access to food across the country... read | | |  | Edgar Brandt The Namibia Trade Forum (NTF) is currently working on two projects to boost retail access of locally manufactured goods. These projects entail a feasibility study on establishing a Barcode Centre... read | | |  | Issued By GfK South Africa E-commerce retailers grew their share of the South African technical consumer goods market by 52% in 2017, accounting for 6.9% of total consumer spending by rand value for the year... read | |  | The World Economic Forum (WEF) has named three African startups - Kenyan fintech companies BitPesa and CarePay, as well as Moroccan e-commerce startup WaystoCap, in its 2018 cohort of "Technology Pioneers"... read | |  | The 65th annual Cannes Lions Festival of Creativity continued on 20 June with the 2018 Cannes Brand Experience & Activation and Creative eCommerce winners announced during the Experience award ceremony... read | | |  | This year's East Coast Radio House & Garden Show, themed 'Home is Where the Heart is', is set to take place from 29 June to 8 July at the Durban Exhibition Centre in KZN... read | |  | The Appetite Fest will be held at Time Square's Sun Arena in Menlyn Maine, Tshwane from 18-19 August 2018... read | |  | Falke South Africa has teamed up with two prominent MTB events, the Fedhealth MTB Challenge and the Origin of Trails two-day MTB Experience, extending its mountain biking footprint in the Western Cape... read | | |  | Cape Town e-commerce startup, Dorp (Digital Online Retail Products), has launched its reimagined version of the classic South African Veldskoen leather walking shoe in the UK and Europe... read | |  | Global modest fashion brand, Haute-Elan, has marked its entry into the South African market with a pop-up boutique in Artem Galleria in Sea Point set to run until 18 December 2018. read | |  | The number of pantyhose imported worldwide totalled 1.3 million tonnes in 2016, remaining constant against the previous year's level... read | | |  | Nestlé South Africa has transformed its Mossel Bay dairy factory into a "zero water" manufacturing site. The company has installed new water recovery, treatment and recycling technology at the factory... read | | |  | Tariro Washinyira Immigrants working for food delivery companies like Uber Eats, MrD Food, and OrderIn as independent contractors say they are exploited. Often they use their own motorbikes, pay their own insurance... read | | |  | Lauren Hartzenberg Serial entrepreneur Inge Peacock has always been passionate about running a business that helps people look and feel their best... read | | |  | Dr Greg Cline Even though demand in South Africa for imported goods (think oil, vehicles, and equipment) are high regardless of price, common sense indicates that when the currency is stronger, it becomes cheaper to do so... read | | |  | Issued By Pyrotec In today's competitive business environment, staying ahead of the game is the game. To do this, manufacturers need to ensure that their equipment remains effective and runs optimally at all times... read | | |  | The newly developed online renewal Case Management System (CSM) will see ease the process of liquor licence applications and renewals, said the National Liquor Authority... read | | |  | Mobile point-of-sale devices will account for almost 1 in 4 POS transactions by 2023, according to a new study from Juniper Research... read | |  | Issued By Insight Survey The fruit juice industry is currently in a relatively healthy state, both locally and globally, with many opportunities presenting themselves for manufacturers and producers despite the challenges within the industry... read | | |  | South African kitchen and homeware store Yuppiechef is set to open its second physical store on 1 July 2018 in Gardens Shopping Centre in the Cape Town CBD... read | | |  | Issued By Scan Retail Further pointers and tips from Scan Retail to help you launch your mall kiosk successfully... read | | |  | At the recent Sapics Conference which took place in Cape Town, the organisation launched Africa's first professional body for supply chain management... read | | | |  | Tom Jackson The Africa Early Stage Investor Summit is looking for eight innovative, high-growth scale-ups to pitch at the annual event in Cape Town in November... read | | | | Allan Bloom "Education is the movement from darkness to light." Billy Wilder "Trust your own instinct. Your mistakes might as well be your own, instead of someone else's." Francoise Sagan "To jealousy, nothing is more frightful than laughter." James M. Barrie "Life is a long lesson in humility." Roger Ebert "Your intellect may be confused, but your emotions will never lie to you." |
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