Latest showcases

More showcases...
New Cape Town/Brazil subsea cable to boost SA broadband
New Cape Town/Brazil subsea cable to boost SA broadband

Did you know that 98% of your global data travels under the ocean on subsea fibre optic cables, not via satellites?

By Ilse van den Berg 18 Apr 2018

Why my startup scene is better than yours: Tanzania
Why my startup scene is better than yours: Tanzania

Which African tech startup ecosystem is the best, either for launching a business or making investments?

By Tom Jackson 29 Mar 2018

Why it's time to reevaluate your customer communication, starting with email
Why it's time to reevaluate your customer communication, starting with email

Email is by no means going the way of the fax machine just yet; most companies use it, and yet most don't use email very well...

By Wynand Smit 13 Feb 2018

Dr Dawie de Wet
What's needed for large-scale satellite networks is not only technology

The success of the mobile market and the rapid adoption of the smartphone is often listed as a reference and motivation as to why large-scale satellite networks can be successful in Africa - a "if they can do it, we can do it" type of thinking...

By Dawie de Wet 29 Jan 2018

#BizTrends2018: Gearing up for a world of connected things
#BizTrends2018: Gearing up for a world of connected things

Deon Liebenberg, head of IoT at Vodacom, gives his insights on what will happen on the IoT landscape in 2018 and beyond...

By Deon Liebenberg 11 Jan 2018

#Newsmaker: Kerry Hibberd to 'Change the World' w/ 'goodvertising' and Vodacom
#Newsmaker: Kerry Hibberd to 'Change the World' w/ 'goodvertising' and Vodacom

Net#work BBDO strategist Kerry Hibberd is going to be swapping creative strategy for volunteering next year, as part of Vodacom's Change the World programme...

By Jessica Tennant 4 Dec 2017

#NewCampaign: Come over to the bright side
#NewCampaign: Come over to the bright side

TBWA\Hunt\Lascaris Johannesburg have just launched MTN's summer brand campaign and everything about it is next level...

By Jessica Tennant 28 Nov 2017

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

On his visit to South Africa for the MMA (Mobile Marketing Association) Forum in Johannesburg on 2 November and Mobile Monday in Cape Town on 6 November, Adam Pattison, vice president, Americas & EMEA at BBM Messenger, shared insights into chat or dark social and how this is shaping the mobile economy...

By Jessica Tennant 20 Nov 2017

#AfricaCom: How innovation is better in Africa
#AfricaCom: How innovation is better in Africa

Toby Shapshak, editor-in-chief of Stuff Magazine, shared some thoughts on how innovation is better in Africa at AfricaCom 2017. He highlighted some specific innovations to illustrate how the continent is leapfrogging into the future... (video)

By Ilse van den Berg 8 Nov 2017

#NewCampaign: Shake it like Bra Shakes
#NewCampaign: Shake it like Bra Shakes

Vodacom recently launched its summer rewards promotion, 'Shake Every Day'. Prior to the official launch, the campaign had already encountered 14 million customer interactions...

By Jessica Tennant 8 Nov 2017

Could the humble phone call be the future of digital CX?
Could the humble phone call be the future of digital CX?

We live in a text-first society. If one of your customers has a problem, your website is generally the first place they'll go. A customer resorting to a voice call should be a warning that their patience is really running thin...

By Rob Lith 31 Oct 2017

Enhancing cross-channel communication in financial services
Enhancing cross-channel communication in financial services

Financial institutions, like any other businesses, have customers whose preferences have shifted to digital channels...

By Wynand Smit 16 Oct 2017

Vodafone announces global brand relaunch
Vodafone announces global brand relaunch

Vodafone has made a global announcement across all of its markets that it is relaunching its brand positioning, which marks the biggest relaunch it's had in its 33-year history...

By Jessica Tennant 6 Oct 2017

#EntrepreneurMonth: Persistence propels businesses forward
#EntrepreneurMonth: Persistence propels businesses forward

Sabelo Sibanda and Thulisile Volwana are the founders of Millbug, an electronics manufacturing company, as well as Tuse, an Android app that tackles connectivity issues...

By Ilse van den Berg 4 Oct 2017

The #datamustfall war - Competition Commission weighs in
The #datamustfall war - Competition Commission weighs in

After a public outcry, which included a social media campaign under the hashtag #datamustfall, South Africa's competition regulators, ICASA and now the Competition Commission have announced investigations aimed at bringing the costs of data down...

By Burton Phillips 29 Sep 2017

Orange agrees to back Egyptian tech startups
Orange agrees to back Egyptian tech startups

Global mobile operator Orange has agreed to support and fund Egyptian technology-focused startups to help them transform their ideas into sustainable businesses...

By Tom Jackson 26 Jul 2017

#SocialMediaBlackout pressures network providers to lower data costs
#SocialMediaBlackout pressures network providers to lower data costs

NEWSWATCH: Today, Wednesday, 21 June 2017, South Africans were encouraged to join the #SocialMediaBlackout campaign...

By Ilse van den Berg 21 Jun 2017

Boris Dzhingarov
Are you accidentally damaging your smartphone? Seven tips to keep it safe

Accidentally scratching, drowning, crushing, or even melting your smartphone is ridiculously easy. But by implementing a few protective measures, you can almost eliminate that possibility...

By Boris Dzhingarov, Issued by Monetary Library 19 Jun 2017

Picture:
Google Family Link lets you monitor kids' mobile usage

Apple's Family Sharing functionality has been one of the better features for parents, allowing them to approve family members' purchases and more. Now, Google has stepped things up in a big way thanks to the Family Link app...

By Hadlee Simons 16 Mar 2017

(c) Wavebreak Media Ltd -
Customer service is not a science, says Cell C CEO

A simple and common sense message that came across loud and clear at the Ask Afrika Orange Index Conference on Thursday, 9 February 2017 that seems to be the key to success in customer service was to create more real, meaningful human connections...

By Jessica Tennant 13 Feb 2017

SA telecoms - the race is on
SA telecoms - the race is on

The South African telecommunications industry is due for some serious disruption in 2017 and beyond. Telco providers will be forced to reevaluate...

By Warren Bonheim 30 Jan 2017

#BizTrends2017: Who will be the Tim Noakes of IT?
#BizTrends2017: Who will be the Tim Noakes of IT?

Tim Noakes spent the majority of his professional career espousing a high-carb low-fat (HCLF) diet. He wrote books, he started the Sports Science Institute, he ran marathons...

By Alan Knott-Craig 9 Jan 2017

#BizTrends2017: Top bandwidth trends for 2017
#BizTrends2017: Top bandwidth trends for 2017

South Africa is in the midst of a very interesting bandwidth era where connectivity entrenches itself firmly as the third utility alongside power and water...

By Warren Bonheim 9 Jan 2017

The case for satellite internet in Africa
The case for satellite internet in Africa

In Africa, technologies of all types are evolving rapidly, with one exception - internet access. With around only 170 million users, internet penetration remains low...

By Dawie de Wet 23 Dec 2016

The why and how of high throughput satellites
The why and how of high throughput satellites

On 24 August this year, Intelsat announced that Intelsat 33e, the second of seven planned Intelsat Epic high throughput satellites, was launched successfully...

By Dawie de Wet 2 Dec 2016

Digital change begins with business leadership
Digital change begins with business leadership

Digital transformation is a powerful revolution that needs to happen in order to accelerate business activities, skills and models...

By Saurabh Kumar 14 Nov 2016

(c) Cathy Yeulet -
Three back-office hacks for improved customer service

Communication, time and resolution work in relationship with one another and can all be improved. If they're made more efficient, the customer service machine will be faster and smoother, ensuring that what needs to get done does, and that customers experience great service, boosting loyalty and more business...

By Wynand Smit 8 Nov 2016

Winding down to year end means gearing up in a contact centre
Winding down to year end means gearing up in a contact centre

Some key things to bear in mind prior to the holiday season, to streamline processes and ensure productivity and quality remain high, and that customers continue to receive the best customer experience...

By Bruce von Maltitz 7 Nov 2016

Jeri Curry, president and CEO, Enset (Image source: YouTube)
Why NGOs need to embrace digital now

From garnering greater support through transparency to building online credibility with funders...

By Sindy Peters 21 Oct 2016

Five steps to a connected IT team
Five steps to a connected IT team

The average IT team handles a wide range of jobs spread out all over a business's technical backbone. This uniquely scattered structure...

By Sven Hammar 4 Oct 2016

Next >