There are a number of specialists who all contribute to analysing and interpreting big data. We'd like to add a less obvious specialisation into the mix, namely animation and gaming.
By Glenn Gillis 7 Mar 2014 06:54
As the rand weakens and the pula strengthens, so consumers in Botswana find the gap in the cost of goods between South Africa and Botswana in Woolworths grows and not in their favour.
By Gwen Watkins 5 Mar 2014 16:02
The consequences of the shutdown were felt as far afield from the U.S. as here in South Africa, as was demonstrated by several of the reseller channels.
By Simon Campbell-Young 5 Mar 2014 14:30
The Design Indaba 2014 Expo was once again a feast for the eyes and mind, while providing creatives from all walks of life the opportunity to showcase their crafts on an internationally-attended playing field.
By Shan Radcliffe 3 Mar 2014 13:38
Presently the Chinese trademark system has a reputation for being slow, expensive and complex. It is therefore anticipated that the third amendment to the trademark law of the People's Republic of China, which introduces significant changes, effective 1 May 2014, will be welcomed.
By Donvay Wegierski 26 Feb 2014 09:29
Understanding consumer rights is becoming an integral part of conducting business in South Africa. With an increased emphasis on potential harm to consumers by goods and services, suppliers around the world must become conscious of their obligations in law in various jurisdictions including South Africa.
By Neil Kirby 24 Feb 2014 10:08
Retailers need to understand and engage with their customers. Customers want relevant information sent to them and this translates into retailers sending them the right message at the right time.
By Danette Breitenbach 20 Feb 2014 11:39
The health risks associated with office work have been well documented in recent years.
By Alexa Garthwaite 20 Feb 2014 05:53
Most people involved in ecommerce spend most of their time dealing with operations, inventory and policy. However, the most vital element of any business is the customer.
By Charles Mburugu 19 Feb 2014 09:49
According to MasterCard's Third Annual Global Destination Cities Index* Johannesburg is the most popular destination in Africa.
By Danette Breitenbach 18 Feb 2014 13:34
Public relations is routinely under-rated or over-looked when it comes to strategy in small to medium enterprises. That often comes down to reasons which include insufficient budget, a perception of poor value-add and the tendency to lump PR into marketing, where it is seen as secondary to other activities.
By Hayley Turner 14 Feb 2014 13:34
Forecourts average 1,000 till transactions per day. If you look at the convenience market, the forecourt is today's 24/7 destination shop where you can buy anything from sweets to newspapers, ice to charcoal.
By Danette Breitenbach 12 Feb 2014 06:40
The most recent International Monetary Fund regional economic outlook for sub-Saharan Africa projects an accelerated GDP growth of 6% in 2014 from around 5% in 2013.
By Nick Schilperoort 7 Feb 2014 08:28
Why is it that you can only take a certain number of clothes into the changing room at a time? Do you really have to get dressed, go back out, fetch the other items you want and repeat the process again?
By Kelly Summerfield 6 Feb 2014 07:00
2014 is a going to be a roller-coaster of a year. There are huge opportunities for brand growth across the continent, the chance to showcase local design to global audiences...
By David Blyth 6 Feb 2014 05:33
The South African retail landscape has undergone massive change and is becoming increasingly dynamic with the influx of new local and well-known international brands.
By Brett Kaplan 4 Feb 2014 08:20
I returned to Bushmans Kloof in the Cederberg to find my healthier inner-self and connected with the ancestors in the process.
By Brian Berkman 3 Feb 2014 09:02
I believe this will be one of the biggest trends to shape the marketing landscape in 2014...
By Mike Taberner 3 Feb 2014 06:27
As with most new years, hopes are high, goals are set and entrepreneurs are eager to make 2014 the best year ever. While some are eager to start a business from scratch, many prefer to have more support and structure, provided when investing in an existing business such as franchising which can build on an established brand.
By Marcel Strauss 30 Jan 2014 11:42
"Miscommunication is endless," said JP Rattie. No, I'd never heard of him either, but he has described, in three words, what happens when words and messages are miscommunicated.
By Derek Buchanan 29 Jan 2014 10:41
Our selection of trends is broad - but cherry-picked - to give you a sense of what the trends are, across a wide variety of industries.
By Dion Chang and Raleen Bagg 29 Jan 2014 09:26
"That's a Narina Trogon," Solilo Kalumba, SK to his friends, pointed out. Armed with my iPhone Bird Guide App, I disagreed. "Narina Trogons don't live here," I read from the guide, smug in my correctness...
By Brian Berkman 27 Jan 2014 09:57
My first training assignment for 2014 was to train a new marketing manager in sales skills and strategy. The directors he was working for were less than happy with his sales performance and they were especially worried about his communication skills and Emotional Intelligence when it came to dealing with their valued customers.
By John French 24 Jan 2014 10:18
I think that because events like exhibitions, mall activations, etc, engage all of the senses, they represent the marketing medium that will champion sustainable growth and development in 2014 and beyond.
By Justin Hawes 23 Jan 2014 07:03
Ask people about the state of customer service, and there is a good chance that they will be able to tell you about at least five stories of terrible experiences - and not many positive ones.
By Aki Kalliatakis 22 Jan 2014 11:32
Security rules for online credit card payments are being tightened, with global associations fulfilling their first priority of protecting their own customers, the credit card holders, from any financial loss if their card data is stolen or hacked.
By Peter Harvey 22 Jan 2014 10:50
I think that overall it's going to be a tough year for retailers, but those that truly embrace technology, focus on staff, their knowledge and deliver an authentic, world class experience could edge ahead of competitors.
By Doug Mayne 22 Jan 2014 06:22
Staying in an airport hotel needn't be a grudge purchase. I wish our one night at the InterContinental OR Tambo could have been a week.
By Brian Berkman 21 Jan 2014 13:00
2013 was another banner year for self-service in South Africa. We have seen the online market grow in leaps and bounds, with more and more people using their tablets, smartphones and PCs to do everyday transactions rather than standing in queues and waiting on hold for call centre agents.
By Kevin Meltzer 17 Jan 2014 14:00
Having been a senior role-player in the e-commerce space for 13 years, these are some of my industry trend predictions for 2014.
By Gary Hadfield 17 Jan 2014 06:13
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