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John Harvey
Banking on branding as important as ever

There can be little doubt that the proliferation of entry-level banks in the past few years has vastly changed South Africa's financial landscape...

By John Harvey 6 Mar 2015 05:30

Danette Breitenbach
Coping under fire

Janine Lazarus, founder and owner of Janine Lazarus media consultancy was a journalist for 31 years, and has worked across the board from newspapers to radio...

By Danette Breitenbach 3 Mar 2015 11:42

Exports boost new vehicle sales
Exports boost new vehicle sales

Domestic new vehicle sales of 52,368 in February were only 584 units more than the same month last year but export sales shot up by 35.6% to 29,760 units...

By Henrie Geyser: motoring editor 3 Mar 2015 10:14

Lights, camera, fashion!
Lights, camera, fashion!

The Mercedes-Benz Bokeh South African International Fashion Film Festival and conference is back after a successful debut last year...

By Ruth Cooper 3 Mar 2015 09:27

Chris Moerdyk
Why customer service is so bad

One of the main reasons why customer service in South Africa is pretty much atrocious is because staff attend customer service training courses...

By Chris Moerdyk 3 Mar 2015 05:02

[Design Indaba 2015] On fashion and identity at Design Indaba 2015
[Design Indaba 2015] On fashion and identity at Design Indaba 2015

The 2015 Design Indaba provided fertile ground for even the most ardent fashionistas and Afrophiles. In this context both topics took on a new importance...

By Terry Levin 2 Mar 2015 11:36

[Design Indaba 2015] The selfie shapes monolithic fashion
[Design Indaba 2015] The selfie shapes monolithic fashion

"... Me and the beach, me and my food, me and my shoes, me and my boyfriend, me and Li taking lots of selfies." - Li Edelkoort

By Jessica Taylor 2 Mar 2015 08:00

Bookmarks Awards reflect a maturing industry
Bookmarks Awards reflect a maturing industry

Winning a Bookmarks Awards is important. It is meaningful for a number of reasons, of which the winning is the least important...

By Danette Breitenbach 23 Feb 2015 11:11

Making its (Book)mark
Making its (Book)mark

Last week a total of 13 gold and 34 silver awarded on stage (the 44 bronze winners were announced but not called onto the stage), at the 7th Bookmarks Awards...

By Danette Breitenbach 20 Feb 2015 13:30

[TrendTalk] Content is key to 'winning' Twitter
[TrendTalk] Content is key to 'winning' Twitter

We know from a personal perspective that to get more followers on social media we have to be active daily, post cool stuff, be authentic and be engaged. But is it the same for brands?...

By Louise Marsland 20 Feb 2015 10:38

Danette Breitenbach
Engaging with connected consumers - Part 3

Marketers have to think about innovative ways to use social and the internet and how to engage in conversations that push your brand and earn triggers...

By Danette Breitenbach 13 Feb 2015 05:48

Would you tuck your customers into bed one night?
Would you tuck your customers into bed one night?

With Valentine's Day coming up and thoughts of love in the air, it strikes me that it's a good time for us to prove how much we love our customers...

By Aki Kalliatakis 12 Feb 2015 16:08

Four common marketing mistakes SMEs make
Four common marketing mistakes SMEs make

You could be inadvertently setting yourself up to fail with your newly-developed marketing plan...

By Sophie Baker 12 Feb 2015 08:00

The packaging problem
The packaging problem

It's pretty difficult to read my pieces and not notice that I'm an activist at heart... I was born a rebel without a cause actually, and have simply found causes to champion along the way...

By Chemory Gunko 12 Feb 2015 07:06

Engaging with connected consumers - Part 2
Engaging with connected consumers - Part 2

It took 14 years to sell 40 million laptops, but only four years to sell 40 million tablets...

By Danette Breitenbach 12 Feb 2015 05:34

Danette Breitenbach
Engaging with connected consumers - Part 1

Yes, consumers are all in the digital space. Not all consumers are not the same, and no, not all digital consumers are same...

By Danette Breitenbach 11 Feb 2015 06:01

How to keep the beach off beachfront hotel staff uniforms
How to keep the beach off beachfront hotel staff uniforms

Being exposed to the sun's harmful rays is an everyday occurrence for your hotel waiters, who often serve and attend to guests by the hotel pool or on the beach...

By Stephen Sandmann 9 Feb 2015 14:20

Competition Tribunal approves Ellerine transactions
Competition Tribunal approves Ellerine transactions

On 12 November 2014 and 12 December 2014, the Competition Tribunal approved two transactions relating to the attempts to raise capital for the struggling Ellerine group as part of the current business rescue process it is engaged in...

By Leana Engelbrecht 9 Feb 2015 08:59

Hats and horses at the J&B Met
Hats and horses at the J&B Met

One of South Africa's most prestigious horse races, the J&B Met, kicked off with a gallop on a gorgeous cloudy day at Kenilworth Racecourse - a perfect day outside for watching horses, shows and fashionistas...

By Cari Van Wyk 6 Feb 2015 14:33

Doug Mayne
[Trends 2015] It's not all about the money

Malls are crazy places where anything can happen. Most importantly, the bulk of this country's retail spending takes place in this environment...

By Doug Mayne 6 Feb 2015 08:54

Competition Commission's appeal against SAB dismissed
Competition Commission's appeal against SAB dismissed

The Competition Commission's appeal against South African Breweries Limited (SAB) was dismissed with costs in a judgment handed down on Monday, 2 February 2015 by the Competition Appeal Court (CAC)...

By Leana Engelbrecht 5 Feb 2015 07:42

[Trends 2015] The power of the crowd
[Trends 2015] The power of the crowd

BMi market research chief executive officer, Gareth Pearson, outlines his consumer brand trends in brief, which will shape 2015...

By Gareth Pearson 4 Feb 2015 10:56

Gaby de Abreu
[Trends 2015] The rise of 'me'

In brand communication, 'knowing your target market' will cease to be about drawing an average every-man in outline, but will rather be about speaking to every individual customer who comes into contact with your products...

By Gaby de Abreu 3 Feb 2015 07:23

Keep your reputation tidy with clean stores
Keep your reputation tidy with clean stores

No matter what the case may be, no dirt appeals to a customer. Dirt creates unpleasantness and can drive a business downwards...

By Stephen Sandmann 2 Feb 2015 11:43

Mixing it up at the J&B Met launch
Mixing it up at the J&B Met launch

The J&B Met kicked off with a fashionable bang at the 'Mix it your way at the J&B Met launch' at Cavendish Square last week...

By Cari Van Wyk 29 Jan 2015 15:47

'Sustainable self-expression' at Swordfern
'Sustainable self-expression' at Swordfern

Swordfern, a quirky little beauty salon run by quirky beauties, situated on the infamous Harrington Street, is already, at only a little over a year old, making a name for itself as a one-stop shop for hair and beauty treatments for those a little more alternative.

By Ruth Cooper 29 Jan 2015 12:06

George Golding
[Trends 2015] Your customers hold the power

2015 will continue to be all about the customer, for brands...

By George Golding 29 Jan 2015 09:03

Hansie Smit
SA Trendwatch 2015

Alarming trend news from the US is that Mom jeans are set to make a comeback in 2015. For the fashion unconscious, Mom jeans are high-wasted, ankle-length jean pants worn by Moms everywhere...

By Hansie Smit 29 Jan 2015 07:16

Simon Campbell-Young
Location, location, location goes online with omnichannel systems

The mantra 'location, location, location' is taking on an entirely new meaning, now that consumers are becoming increasingly tech-savvy...

By Simon Campbell-Young 27 Jan 2015 10:47

Yegs Ramiah
[Trends 2015] Changing consumer behaviour

Brands need to help consumers make better choices by focussing on the real issues consumers face, ahead of the bottom line and marketing plans...

By Yegs Ramiah 24 Jan 2015 09:00

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