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The Blue Train... a trip down luxury lane
The Blue Train... a trip down luxury lane

Table Mountain, Karoo windmills, diamonds from Kimberly and wave-pounded shores of Cape Town are some of the themes of artwork on The Blue Train - the self-anointed window to the soul of South Africa.

By Brian Berkman 18 Aug 2014 12:02

South African consumer rights under threat
South African consumer rights under threat

The prohibition of alcohol advertising and raising the age limit for alcohol sales to 21 is an infringement of consumers' rights to choose their own lifestyle...

By Danette Breitenbach 13 Aug 2014 08:03

Van Ryn's: A rich golden treasure
Van Ryn's: A rich golden treasure

Pairings have been a hot trend for a while now. My most recent experience was, however, quite unique - a brandy and food pairing at Van Ryn's distillery in Stellies.

By Ilse van den Berg 12 Aug 2014 13:04

Menlyn Boutique Hotel - from Havana to heavenly
Menlyn Boutique Hotel - from Havana to heavenly

Menlyn Boutique Hotel was initially built as a Cuban diplomatic residence - a good start, on which has been built a real gem of a hotel.

By Brian Berkman 12 Aug 2014 07:24

Western Cape dominates Inter-Hotel Challenge
Western Cape dominates Inter-Hotel Challenge

When Showcook.com editor Annette Kesler began the Cape Legends Inter-Hotel Challenge, her goal was simple: to create and facilitate an opportunity for young talent to shine.

By Eugene Yiga 8 Aug 2014 11:25

To the MannaBay born
To the MannaBay born

There is so much added value for guests staying at MannaBay that the room rate is great value when compared with run-of-the-mill five-star establishments.

By Brian Berkman 31 Jul 2014 11:47

Experiencing Africa's greenest hotel
Experiencing Africa's greenest hotel

A mere 400m from the airport I potentially found the solution to make those early flights just a little bit better... Hotel Verde, dubbed "Africa's Greenest Hotel" - and rightly so.

By Ilse van den Berg 29 Jul 2014 10:55

Terry Sutherland
802 words to help event planners increase their event attendance

Every single event planner wants to ensure that their events are well attended. Whether you're tasked with running an exclusive product launch or a high-profile awards evening...

By Terry Sutherland 23 Jul 2014 10:50

Four Rosmead, for sure!
Four Rosmead, for sure!

Four Rosmead is the kind of Cape Town boutique hotel where you would put your visiting family and friends who can afford to fly First but choose Business class instead.

By Brian Berkman 22 Jul 2014 11:49

Owen Mbundu
Craft beer - for the haves and the Germans

There is a rather interesting development that caught my attention recently. No, the micro beer industry is not new, however its nascent ubiquity in Cape Town city is...

By Owen Mbundu 22 Jul 2014 06:55

Danette Breitenbach
Consumer Science lands in SA

Mondelez International has opened a new Sensory Laboratory in South Africa.

By Danette Breitenbach 18 Jul 2014 13:22

The Queen - fit for a king
The Queen - fit for a king

When you're staying in the land's third oldest hotel you expect to see cracks showing and the plaster crumbling from the walls.

By Brian Berkman 18 Jul 2014 09:00

Stuart HIll
Businesses have to adapt to survive constantly changing retail landscape

Businesses have to adapt to survive a constantly changing landscape. Certainly, in the mall marketing industry, budgets have shrunk but client's demands are higher than ever...

By Stuart HIll 17 Jul 2014 15:12

[CEM Summit] How to be great at customer service
[CEM Summit] How to be great at customer service

Customer service is about people and trying to please them, but it begins with the employee, not the customer because "happy teammates equal happy customers" - Sam Sabbagh.

By Jessica Taylor 15 Jul 2014 12:33

Beacon beckons
Beacon beckons

People who think that the Pansy Shell is what most identify with as the symbol of Plettenberg Bay are wrong.

By Brian Berkman 14 Jul 2014 10:45

Aki Kalliatakis
The big gorilla sits wherever he wants to... or maybe not

The first time I ever heard the expression about where the big gorilla sits, I became irrationally angry...

By Aki Kalliatakis 14 Jul 2014 10:17

John Harvey
Independents are fuelling Africa

Independent petrol retailers are making impressive gains across Africa, presenting a challenge to franchise operators for oil giants that have monopolised the continent's markets for decades.

By John Harvey 14 Jul 2014 09:24

It's my product and I will say it's healthy if I want to... or not?
It's my product and I will say it's healthy if I want to... or not?

The Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972 (FCDA) regulates, amongst other things, the labelling of foodstuffs in South Africa. Until 2012, the issue of food labelling was not, particularly, of any major consequence.

By Natasha Wright 11 Jul 2014 14:25

Danette Breitenbach
A life-changing event

Not sure what to do with your weekend? You could spend it changing your life. Or so says Brian Walsh, CEO of the, and the brain - and funding and funding - behind the event, The Real Success Experience...

By Danette Breitenbach 11 Jul 2014 08:30

If you like it, then you should've put a ® on it
If you like it, then you should've put a ® on it

The value of intellectual property has never been more important than the present, with local and international fashion houses and manufacturers in the clothing, footwear...

By Tiffany Conley 10 Jul 2014 07:07

A great repast at The Plettenberg
A great repast at The Plettenberg

All top hotels now enquire about dietary requirements when you book but this is the first time I've been presented with a full menu tailored to my low-carb, high-fat, no sugar diet.

By Brian Berkman 9 Jul 2014 12:29

Rolf Akermann
Why do wine brands think they don't need a positioning/proposition?

All other categories in the liquor sector have a very strong and focused positioning. Why not wines? It seems as if wine estates believe their...

By Rolf Akermann 9 Jul 2014 11:18

All about the dress, Q&A with KLûK CGDT
All about the dress, Q&A with KLûK CGDT

It was a dress that caught my eye - like a pure off-white pearl contrasting the burnt remains and harsh scaffolding of the building next door.

By Jessica Taylor 9 Jul 2014 09:00

Lyndsey Moorhouse
How systems training can super-charge your customer service processes

South African organisations have a significant opportunity to improve their customer service performance, by more closely aligning their back-office people and processes with those in the front-office...

By Lyndsey Moorhouse 8 Jul 2014 15:11

Ian Henderson
Why translation is only step one for success in international markets

KFC succeeds in China, where Home Depot, Mattel and eBay could not, by localising the brand itself and not just its collateral.

By Ian Henderson 8 Jul 2014 15:03

James Hurford
How to avoid the public speaking willies

We've all seen it happen - the stumbling over words, the awful hesitations and lost lines...

By James Hurford 7 Jul 2014 07:32

Pete Case
The omnichannel future of retail

Imagine for a moment what an electronics and appliance retailer might look like in the not-too-distant future... A customer walks into a bricks and mortar branch to check out a...

By Pete Case, Issued by Gloo 3 Jul 2014 12:20

John Harvey
Checking your cell... for a car

South Africans are following global trends when it comes to buying cars online, including younger motorists increasingly using their cellphones to browse for the most suitable vehicle.

By John Harvey 3 Jul 2014 09:02

Celebrating 20 years of an iconic blend
Celebrating 20 years of an iconic blend

Most people will remember 2014 as the year that South Africa celebrated two decades of democracy, but it also happens to be a special year for a special wine.

By Eugene Yiga 26 Jun 2014 11:00

E-commerce stores - Tips for choosing the right products
E-commerce stores - Tips for choosing the right products

The first thing you need to do before opening an e-commerce store is to decide what exactly you want to sell. In addition, you need to figure out how you will access these products.

By Charles Mburugu 26 Jun 2014 07:27

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