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Overall Winner, Takealot
PriceCheck Tech & E-Commerce Awards winners announced

South African comparison website PriceCheck hosted its inaugural Tech & E-Commerce Awards on Thursday, 23 September 2016...

By Lauren Hartzenberg 23 Sep 2016

Image credit: Brand Finance
SA's Top 50 Valuable Brands in 2016: What constitutes brand value?

On Thursday, 15 September 2016, Brand Finance, together with Brand South Africa, announced South Africa's top 50 most valuable corporate brands for 2016...

By Bandile Ndzishe 21 Sep 2016

How in-store media can influence the purchasing decision
How in-store media can influence the purchasing decision

Marketers should be thinking of retail spaces as a plethora of communication touch points that provide multiple access points to consumers...

By Stefan Abro 16 Sep 2016

#InnovationMonth: Begging-bowl tactic no longer optional for NPOs
#InnovationMonth: Begging-bowl tactic no longer optional for NPOs

South Africa is brimming with non-profit organisations seeking support for various noble causes...

By Sindy Peters 15 Sep 2016

Boris Dzhingarov
When is it time to hire a fulfillment service?

A fulfillment service will take up the slack on all of your unprocessed orders and quickly get you up to speed so that you can take in new orders and ship them out in a timely fashion...

By Boris Dzhingarov, Issued by Monetary Library 15 Sep 2016

KFC Head cook, Sam Mdluli (who has been with KFC for 25 years) and J’Something
KFC's return to 'It's Finger Lickin' Good'

In 2012, KFC changed their tagline to 'So Good', but South African consumers, stubborn as they are, never stopped licking their fingers...

By Cari Van Wyk 14 Sep 2016

How to make your retail store stand out
How to make your retail store stand out

Are you looking for innovative ways to make your retail store a more appealing place to shop?...

By Boris Dzhingarov, Issued by Monetary Library 14 Sep 2016

#InnovationMonth: Global CEO of Dermalogica shares past, present and shining future of innovation
#InnovationMonth: Global CEO of Dermalogica shares past, present and shining future of innovation

Aurelian Lis, recently appointed global CEO of Dermalogica which was acquired by Unilever last year to form part of its Prestige personal care portfolio, is currently in South Africa to engage with various stakeholders and share the plans the company has for the brand...

By Jessica Tennant 13 Sep 2016

Boris Dzhingarov
10 tips for taking product photos that sell themselves

The media you use to sell your products is almost as important as the products themselves, particularly for online stores...

By Boris Dzhingarov, Issued by Monetary Library 13 Sep 2016

Weighing up online payment options
Weighing up online payment options

When it comes to setting up an e-commerce offering, payment options are often the last thing business owners consider and, unfortunately, this is where the real challenges can creep in...

By Kyle Rozendo 12 Sep 2016

Customer experience and ratings - a two-way street
Customer experience and ratings - a two-way street

Customer experience management has traditionally been about customers being able to rate a business based on their interaction...

By Bruce von Maltitz 8 Sep 2016

iFix rebrands to weFix
iFix rebrands to weFix

Mobile device repair specialist iFix has announced that it will be changing its name to weFix, stating that "the letter 'i' started to feel a bit too small."...

By Lauren Hartzenberg 2 Sep 2016

#BODJHB: Finding the 'perfect' business partner
#BODJHB: Finding the 'perfect' business partner

"There is absolutely no such thing as a perfect fit, but there is something called a right fit," said Andrea Kleinloog, co-founder of Anatomy Design, introducing her talk on 'Partnerships: Finding the perfect fit' at the Johannesburg version of Business of Design earlier this month.

By Jessica Tennant 30 Aug 2016

#WomensMonth: Bottling African wisdom
#WomensMonth: Bottling African wisdom

At the SABC Commercial Enterprises' Women's Month event, held late last week, Ntombenhle Khathwane, owner and founder of Afrobotanics motivated the audience with her journey of perseverance to create a retail success story...

By Danette Breitenbach 30 Aug 2016

#WomensMonth: Blazing a trail for women in production
#WomensMonth: Blazing a trail for women in production

Meet Faith Lelaka, unit head of VWSA's paint shop, and the first black woman to be appointed at this level in the production environment...

By Lauren Hartzenberg 24 Aug 2016

Candace van Zyl
Packaging industry needs to be ready for 2017 boom

A few decades ago, packaging companies needed many more tons of machinery to produce the output that they do today...

By Candace van Zyl 23 Aug 2016

Ian Fuhr
Sorbet's Ian Fuhr hits the nail on the head when it comes to brand loyalty

With over 265,000 loyalty members to date, Sorbet Group's CEO Ian Fuhr recently shared insights on the subject of developing brand loyalty at Business of Design in Johannesburg...

By Jessica Tennant 23 Aug 2016

Retail property still being built at a brisk pace
Retail property still being built at a brisk pace

June Retail Building Statistics complete the second quarter building picture, and pointed to a still-brisk pace of retail space building activity for the second quarter as a whole...

By John Loos 19 Aug 2016

Adam Orlin
Finding the right partner key in navigating imports in drought-hit SA

We spoke to Adam Orlin, head of Investec Import Solutions, to find out more about the impact of the drought on the import and export of agriculture commodities...

By Cari Van Wyk 19 Aug 2016

Making extended producer responsibility sustainable
Making extended producer responsibility sustainable

Manufacturers are becoming increasingly concerned about the rising costs of product manufacturing - particularly the costs associated with the end-of-life disposal of these products...

By Hermann Erdmann 16 Aug 2016

Self-service improves customer satisfaction
Self-service improves customer satisfaction

The method of delivery of the customer service experience needs to be continually updated to match the desires and expectations of an ever-changing customer base and that is why the customer experience landscape is ripe for disruption...

By Nidal Kamouni 11 Aug 2016

Boosting sales in contact centres
Boosting sales in contact centres

Call and staff costs are some of the biggest expenses in the contact centre...

By Wynand Smit 10 Aug 2016

Silulo Ulutho Technologies: A franchise built from the boot of a car
Silulo Ulutho Technologies: A franchise built from the boot of a car

Khayelitsha is said to be the second largest and fastest-growing township in South Africa, home to roughly 1.5 million residents...

By Lauren Hartzenberg 5 Aug 2016

Rewarding customer loyalty, building brand ambassadors increases profits
Rewarding customer loyalty, building brand ambassadors increases profits

In order to stand out from the rest, brands have introduced programmes that reward customer loyalty. Statistics have shown that increasing customer loyalty by just 5% could lead to an increase in the average profit per customer 25-100%.

By Juan-Pierre Du Buisson 4 Aug 2016

Five retail errors to overcome
Five retail errors to overcome

Recent research has shown that less than 50% of new businesses survive beyond their fifth year, as today's business world is more dynamic and competitive than ever...

By Charles Mburugu 2 Aug 2016

#WomensMonth: Kate Schrire and The Creamery of the crop
#WomensMonth: Kate Schrire and The Creamery of the crop

Strawberry basil, white nectarine, jasmine blossom, hot cross bun, pistachio, and Catawba grape are not your average ice cream flavours and when 'garden mint' in a sugar cone tastes like exactly that, it must be true that The Creamery is the cream of the crop in the ice cream business...

By Jessica Tennant 2 Aug 2016

Car prices rise as rand plummets
Car prices rise as rand plummets

As our currency further loses value, car prices are on the rise and South African car buyers are feeling the financial pinch...

By Ané Theron 1 Aug 2016

South African online retail reaches 1% of sales but needs innovative business models
South African online retail reaches 1% of sales but needs innovative business models

According to the World Wide Worx Online Retail in South Africa 2016 report, online retail has maintained a growth rate of above 20% for several years...

By Kevin Tucker 29 Jul 2016

#MandelaMonth: Ronald McDonald House to open at local hospital, a first for Africa
#MandelaMonth: Ronald McDonald House to open at local hospital, a first for Africa

On Mandela Day, Ronald McDonald House Charities South Africa hosted media and investors at the Nelson Mandela Children's Hospital in Parktown for a hard hat tour of the development. The house is scheduled to open in December 2016...

By Jessica Tennant 29 Jul 2016

Speaking Greek with MasterChef Australia's George Calombaris
Speaking Greek with MasterChef Australia's George Calombaris

MasterChef Australia co-judge, chef and restaurateur George Calombaris is back in South Africa for the Johannesburg Good Food & Wine Show...

By Jessica Tennant 28 Jul 2016

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