Latest showcases

More showcases...
Allen Ambor
Burger special wasn't financially viable: Spur founder

When Spur ended its popular Monday Buy One Get One Free burger special at the end of March this year, cash-strapped diners mourned the loss...

By Lauren Hartzenberg 3 hours ago

Allen Ambor, founder and executive chairman of Spur Corporation.
Spur founder Allen Ambor's tough love approach to business

Iconic SA restaurant chain, Spur Steak Ranches, will be 50-years-old in October this year and has grown into an internationally-recognised brand...

By Lauren Hartzenberg 1 day ago

The power of personalisation in customer service
The power of personalisation in customer service

Recently I came across a radio interview with a “personal branding specialist”. Addressing the listeners, the guest spoke of the importance of clearly defining who you are...

By Wynand Smit 20 Jun 2017

Sun Silicates takes lead in chemical engineering sector
Sun Silicates takes lead in chemical engineering sector

Situated in Germiston, Sun Silicates is currently the only company in South Africa that supplies both vermiculite and perlite-based insulating media used in the construction industry...

By Sindy Peters 20 Jun 2017

Loyal, long-term relationship building with Gen Z
Loyal, long-term relationship building with Gen Z

Just when you're starting to get the hang of millennials, here comes Generation Z. Their oldest members may only just be starting to enter tertiary education, but they pack a purchasing punch...

By Lee Naik 20 Jun 2017

Tabasco Flavour Lab: a showcase of versatility
Tabasco Flavour Lab: a showcase of versatility

Lovers of McIlhenny Company's Tabasco products huddled within the cosy confines of Villa 47 in Bree Street for the brand's first local Flavour Lab event...

By Lauren Hartzenberg 19 Jun 2017

#StartupStory: Flexpay
#StartupStory: Flexpay

In the #StartupStory spotlight this week is Flexpay: a product created in response to the high demand in the market for purchasing goods via piecemeal payments...

By Ilse van den Berg 19 Jun 2017

Boris Dzhingarov
The biggest e-commerce friction points e-tailers must fix

The e-commerce industry has undergone exponential growth in recent years, but it still lags behind retail in more ways than one...

By Boris Dzhingarov, Issued by Monetary Library 12 Jun 2017

The broad business case for pop-up shops
The broad business case for pop-up shops

The concept of pop-up retail has soared in popularity over the last number of years. Done right, these temporary retail spaces...

By Lauren Hartzenberg 9 Jun 2017

How e-commerce companies are integrating live streaming on their platforms
How e-commerce companies are integrating live streaming on their platforms

Live streaming is a brilliant marketing vehicle for brands to interact with fans, showcase new products and add a personalised touch to their communication approach. But there's a whole lot more to it...

By Boris Dzhingarov, Issued by Monetary Library 8 Jun 2017

Private security industry continues to grow despite looming new regulations
Private security industry continues to grow despite looming new regulations

The private security industry in South Africa is among the largest in the world. It is now a R45bn-a-year industry, and it is growing at a staggering rate...

By Boris Dzhingarov, Issued by Monetary Library 7 Jun 2017

#YouthMonth: Fresh fashion with RedThread Apparel X
#YouthMonth: Fresh fashion with RedThread Apparel X

RedThread Apparel X, a fashion line started by three (currently still in) high school friends offers contemporary and fashion forward looks for young men. We spoke to co-founder Daniel Moleka for #YouthMonth.

By Ruth Cooper 6 Jun 2017

#GFWS2017: Good brand hunting at the Good Food & Wine Show 2017
#GFWS2017: Good brand hunting at the Good Food & Wine Show 2017

Not a regular attendee of foodie events, I wandered from the furthest reaches of the CTICC parking to collect my accreditation...

By Terry Levin 5 Jun 2017

Cloud-based retail gets closer to the ground
Cloud-based retail gets closer to the ground

Once the darling of the US retail industry, Sears has become a poster-child of what happens when poor strategy meets brutal levels of digital disruption...

By Mpumi Nhlapo 2 Jun 2017

Inner Secrets Lingerie ventures online
Inner Secrets Lingerie ventures online

Upmarket swimwear, lingerie and shape wear retailer Inner Secrets Lingerie used its 11th birthday to announce and celebrate the launch its online store...

By Lauren Hartzenberg 2 Jun 2017

Candace van Zyl
The need for smarter CRM software

With the shift from product-focused to customer-focused business in most organisations in the modern world, CRM software is at the forefront of customer satisfaction...

By Candace van Zyl 1 Jun 2017

(c) ammentorp -
How digital has disrupted the traditional consultancy model

... and why technology ‘makers' are taking their place...

By Anton Moulder 1 Jun 2017

David Williams
#AfricaMonth: Internal trade barriers show signs of falling

While the road ahead may still present significant challenges, some of Africa's most long-standing internal trade barriers are beginning to show signs of falling. We interview David Williams, Maersk Line Africa chief executive and global head of Safmarine to find out more...

By Ilse van den Berg 30 May 2017

(c) Luca Bertolli -
There will always be someone who rains on your parade

We live in a very critical world and the worst of them can be the very people we try to serve. Here, Aki Kalliatakis from Leadership LaunchPad compares his friend George to customers who readily criticise and pick on the smallest details...

By Aki Kalliatakis 29 May 2017

Chatbots as part of an integrated customer service strategy
Chatbots as part of an integrated customer service strategy

You can have all your communication channels lined up and ready to go, your agents trained to help via phone, email, SMS, web chat and via social media, but you could be missing a trick...

By Wynand Smit 29 May 2017

Jessica Bonin: Master blender of tea, passion and success
Jessica Bonin: Master blender of tea, passion and success

Jessica Bonin carved a career out of her passion for tea and sharing the art of tea-drinking with the world...

By Lauren Hartzenberg 29 May 2017

Period of super returns gone, but opportunities in Africa remain
Period of super returns gone, but opportunities in Africa remain

With 42 years' experience in the property sector...

By Sindy Peters 26 May 2017

#AfricaMonth: The Crazy Store takes on Botswana
#AfricaMonth: The Crazy Store takes on Botswana

South African discount retail chain, The Crazy Store, has expanded its footprint into neighbouring Botswana...

By Lauren Hartzenberg 26 May 2017

Putting people at the centre of multi-buy promotions
Putting people at the centre of multi-buy promotions

In the South African retail and manufacturing sectors, promotions have become a popular tool to attain growth...

By Lauren Hartzenberg 25 May 2017

Boris Dzhingarov
Using personalisation to boost CX for e-commerce

A recent paper from Gartner states that relationship marketing began in the 1980s, but e-commerce marketers have only recently begun to add a more personal touch to their campaigns...

By Boris Dzhingarov, Issued by Monetary Library 25 May 2017

#WhenIGrowUp: How to become a FAN-shionista
#WhenIGrowUp: How to become a FAN-shionista

The brand-new Johannesburg-based fashion design college, Fashion Academy Network (FAN), has opened its admission doors for its first intake of students in 2018...

By Shan Radcliffe 24 May 2017

New head leads Fairtrade Label SA in achieving 2017 goals
New head leads Fairtrade Label SA in achieving 2017 goals

Leán Muller has recently been appointed as the new head to direct Fairtrade Label in accomplishing the vast goals it has set for 2017...

By Cari Coetzee 24 May 2017

Waskis vodka
Pienaar & Son launch Waskis, their new vodka range

After launching about six months ago, carving out a niche in the premium gin market, Pienaar & Son are diversifying their offering with Waskis - their take on typical vodka.

By Juanita Pienaar 23 May 2017

How to market to Africa's resilient, ambitious middle class
How to market to Africa's resilient, ambitious middle class

How do you market to Africa's extremely aspirational middle class that is more than 100 million strong, with a combined monthly spending power of R1.3 trillion?

By Louise Marsland 22 May 2017

Next >