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Is that Pikachu in the dairy aisle?
Is that Pikachu in the dairy aisle?

The Pokémon Go frenzy is sweeping the globe, as the virtual reality game skyrockets to the top of the iTunes and Google Play gaming lists...

By John Fullmer 18 hours ago

#MandelaMonth: Groupon harnesses the power of group buying to do good
#MandelaMonth: Groupon harnesses the power of group buying to do good

As part of its Mandela Month contribution, Groupon South Africa is hosting donation deals on its website until the end of July 2016...

By Jessica Tennant 1 day ago

PMA Fresh Connections designed for SA fresh produce sector
PMA Fresh Connections designed for SA fresh produce sector

We interviewed Lindie Stroebel, the new GM for PMA SA...

By Cari Van Wyk 21 Jul 2016

South African retailers fall short on social media
South African retailers fall short on social media

When it comes to retail service, every South African knows that sometimes this can leave a lot to be desired. There are few better ways to gauge just how serious a company is about engaging its customers on service-related issues than by checking out its social media accounts...

By Nick Paul 20 Jul 2016

Photographer: Adam Letch
Tracy Lynn Chemaly on Business of Design and other things

Business of Design is really for everyone from retailers and trend analysts to marketing and brand executives, and other industry entrepreneurs; even people from law and financial backgrounds...

By Jessica Tennant 18 Jul 2016

Sibonile Dube
#MandelaMonth: Unilever uses the most powerful weapon to change the world

Unilever hosted a celebration of South African youth at Shine Studios in Braamfontein on Tuesday 5 July 2016, where CEO Peter Cowan revealed how they plan to tackle some of the tough challenges facing young learners...

By Jessica Tennant 13 Jul 2016

Warehouse management systems essential to delivering online promises
Warehouse management systems essential to delivering online promises

The online race for capturing the biggest share of the customer's wallet has left many a traditional retailer trailing behind, not through technology but through the offline movement of ordered goods...

By Hein Pretorius 12 Jul 2016

Building local supply chain aids food franchises
Building local supply chain aids food franchises

While it may be tempting for big food franchises entering South Africa to import their goods from suppliers in their 'head office' country, there are many good reasons to set up a strong, effective local supply chain...

By Jonathan Herbert 12 Jul 2016

#MandelaMonth: KFC adds hope R2 at a time
#MandelaMonth: KFC adds hope R2 at a time

KFC's Add Hope initiative, together with Joint Aid Management (JAM) South Africa, will be packing 1,000 food parcels at the KFC head office in honour of Madiba this year...

By Jessica Tennant 12 Jul 2016

Social listening can impact your day-to-day business
Social listening can impact your day-to-day business

On the lineup of the recent Nedbank Franchising Seminar, Melanie Malherbe of BrandsEye SA unpacked the power of social media and how franchisees can make the most out of this ever-evolving tool in business...

By Sindy Peters 11 Jul 2016

Digital age moves contact centre agent to role of advisor
Digital age moves contact centre agent to role of advisor

While some contact centres still have the telephone as their primary form of contact, the market has undergone a paradigm shift to digital...

By Wynand Smit 5 Jul 2016

How to deal with pets in your shop
How to deal with pets in your shop

At a coffee shop in a small mall a few weeks ago, I noticed that the waiters suddenly became agitated and animated by something that was happening outside. I immediately assumed that some crime had taken place and started preparing my family to crawl under the table, when we noticed that a man had walked past with a huge snake draped over his shoulders...

By Aki Kalliatakis 1 Jul 2016

Three strategic approaches to help manufacturers seize the opportunity of rapid industry change
Three strategic approaches to help manufacturers seize the opportunity of rapid industry change

There are three strategic approaches that can help manufacturers capitalise on key changes transforming their industries...

By Antony Bourne 1 Jul 2016

Dharmesh Nagar and Shaun Schwartz.
Shopfitting: bricks and mortar brand reinforcement

Brands establishing retail outlets or a presence in a department store typically issue design briefs and layout plans in line with the overall brand identity, leaving it up to the shopfitter to follow orders and simply get the job done. But few major brands consider the impact a shopfitter's approach to getting the job done can have on the brand reputation...

By Dharmesh Nagar 30 Jun 2016

Bringing bricks and clicks together
Bringing bricks and clicks together

It's not known how online channels can influence the movement of products off retailers' shelves. What is known is the amount of product that moves off a retailer's shelf. What if the two could be married...

By Danette Breitenbach 29 Jun 2016

Personalised multi-sensory experiences: the next level of retail theatre
Personalised multi-sensory experiences: the next level of retail theatre

Retailers creating 'theatres of shopping' is not new. However, the idea of grabbing consumers by their senses; dropping them into lavish multi-sensory experiences; and physically moving them beyond everyday brand interactions to meaningful, personalised brand engagements is...

By Gareth Pearson 29 Jun 2016

#YouthMonth: 'The choice began with a needle and thread' - Zaid Philander
#YouthMonth: 'The choice began with a needle and thread' - Zaid Philander

As Youth Month draws to a close, we interview activist and entrepreneur Zaid Philander on his social enterprise I Scream & Red...

By Sindy Peters 28 Jun 2016

#YouthMonth: Q&A with Palesa Mokubung
#YouthMonth: Q&A with Palesa Mokubung

Award-winning designer and creator of Afro-chic fashion label Mantsho, Palesa Mokubung chats to us for #YouthMonth about her newly opened store, as well as fashion and youth culture in SA.

By Ruth Cooper 23 Jun 2016

SA retailers: incredulous, insane and in deep trouble
SA retailers: incredulous, insane and in deep trouble

Retailers are fond of telling us their special offers are incredible or crazy. How right they are! Because in many respects the current spate of retail price cuts really is unbelievable, if not downright insane...

By Aki Kalliatakis 22 Jun 2016

#CGFsummit: Reasons to believe in Africa
#CGFsummit: Reasons to believe in Africa

There are many reasons to invest in Africa and even more reasons to believe in Africa, international delegates were told at the Consumer Goods Forum global summit in Cape Town...

By Louise Marsland 17 Jun 2016

Image via
#YouthMonth: Marketing to the next generation

The Sunday Times Youth Marketing Conference, which took place on Friday, 10 June, opened with a keynote by Jason Levin, MD of HDI Youth Marketeers, providing an overview of the 12th Sunday Times Generation Next survey...

By Jessica Tennant 15 Jun 2016

All pics from Grand Designs.
Powering the consumer

As part of its headline sponsorship of Grand Designs this year, that took place recently at the TicketPro Dome, north of Johannesburg, Stanley Black & Decker hosted a number of DIY workshops...

By Danette Breitenbach 9 Jun 2016

Images all courtesy of Design Partnership & ABSA.
ABSA, by Design Partnership

If you have ventured to the brand new Mall of Africa you may have seen the new ABSA bank branch. Creating a stir with the images and video that are doing the rounds on social media, it's an ongoing project by Design Partnership...

By Dave Nemeth 7 Jun 2016

Wimpie van Rensburg
Riverbed Retail Therapy Week comment

More and more people are choosing to purchase their goods virtually, leading to online sales in Europe forecast to reach £182.80bn in 2016. During Retail Therapy Week, which took place last month, a high volume of people indulged in online shopping and retailers battled for the hearts and minds of customers...

By Wimpie van Rensburg 6 Jun 2016

Burger King promotion
[Shopper Marketing] Brand groupies and the death of friction

Latest shopper marketing trends and how retailers and brands need to target shoppers in this digital age, where disruption is transforming the retail landscape...

By Louise Marsland 6 Jun 2016

#YouthMonth: iFixing the quick-throwaway culture
#YouthMonth: iFixing the quick-throwaway culture

Do SA consumers have an always-upgrading, quick-throwaway culture when it comes to electronic devices? Or is it just that there hasn't been enough reliable service providers around to repair one's precious gadgets?...

By Lauren Hartzenberg 3 Jun 2016

Menlyn Park concierges
[Shopper Marketing] Menlyn Park raises stakes in retail innovation

Menlyn Park shopping centre in Pretoria is undergoing a R2bn redevelopment, which will include futuristic retail innovations...

By Louise Marsland 1 Jun 2016

[Shopper Marketing] Customers gravitate to the 'Third Place'
[Shopper Marketing] Customers gravitate to the 'Third Place'

Shopper marketing is being driven by a shopper revolution powered by our digital world. It has led a "seismic change in marketing"...

By Louise Marsland 31 May 2016

Kayoola Solar Bus
#AfricaMonth: Driving Ugandan vehicle manufacturing

Kiira Motors Corporation is a presidential initiative for automotive manufacturing in Uganda. The company has three successful...

By Lauren Hartzenberg 25 May 2016

The Chewbacca mask and the power of social media in retail
The Chewbacca mask and the power of social media in retail

Social media can be retail brand building - and sales - gold. Just look at the case of the Chewbacca mask that Candace Payne bought from Kohl's last week...

By Sarah Britten 25 May 2016

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