Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, is launching a Customer Experience Makeover: Contact Centre Style contest.
13 Mar 2014 16:39
The local arm of SABMiller (SAB)‚ South African Breweries' maltings division is looking to supply product to other African countries following its investments to expand capacity‚ according to the unit's general manager Thinus van Schoor.
By Nick Hedley 13 Mar 2014 12:53
President Jacob Zuma says government will continue to invest in the country's rural areas, in order to stimulate local economic growth and to further the social development of people living outside urban areas.
13 Mar 2014 12:37
As Chengdu's Century City New International Convention & Exhibition Centre gets ready to host China's biggest food and drinks fair from 20-30 March 2014, DHL Trade Fairs & Events will offer one-stop logistics from country of origin to exhibition stand.
13 Mar 2014 11:31
Business Partners announced the launch of its Franchise Fund - an innovative platform backed by the Development Bank of Southern Africa (DBSA) - aimed at allowing young and previously disadvantaged entrepreneurs, with limited assets and access to capital, to qualify as franchisees.
13 Mar 2014 11:05
Five months after cement group PPC froze top management salaries in order to increase the wages of its lowest earners - a move that has generally been welcomed - analysts say it is too early to assess whether it will have a material effect on labour relations.
13 Mar 2014 10:40
The 2014 International Forum Packaging Design Award (the iF award), one of the most important design awards in the world, has been won by Tetra Pak for its Evero Aseptic, the world's first aseptic carton bottle for ambient white milk.
The Food and Allied Workers Union (Fawu) conceded defeat on Wednesday (13 March) in its fight for a 10% wage increase at Rooibos Ltd, the Western Cape-based company that dominates the market for tea of the same name.
By Bekezela Phakathi 13 Mar 2014 09:29
AltX-listed MAS Real Estate said its capital raising in February had been "very successful".
By Alistair Anderson 13 Mar 2014 09:15
Responses to this year's supply chain foresight survey show a growing maturity towards the role of the supply chain in relation to the business, compared with previous years.
13 Mar 2014 08:56
Today marks the release of Barloworld Logistics' 11th annual supplychainforesight survey, which tracks key trends across South African businesses and supply chains.
12 Mar 2014 16:30
A partnership, launched last month, enables Legacy Lifestyle members to earn Legacy Rands at all Dis-Chem stores by simply linking their Lifestyle Membership with their Dis-Chem Benefits Account.
12 Mar 2014 15:59
The DHL's recent Fashion Unleashed report highlights three trends that are currently shaping the fashion sector globally, digitally empowered consumers, rise of disruptive retailers (having the ability to launch new products quickly) and the growth of the global middle class.
12 Mar 2014 11:18
Hansa Pilsener has launched fresh packaging designed to celebrate 20 years of freedom and the next generation of dreamers.
12 Mar 2014 10:52
In January 2014, South Africa experienced a rate increase of 50 basis-points, its first interest rate increase since 2008, on the back of a weaker Rand against the US dollar and other major currencies.
12 Mar 2014 09:49
Super Group has bought 50.1% of Great Wall Motors (GWM) SA‚ the South African import and distribution representative of Chinese automotive group GWM.
By Mark Allix and David Furlonger 12 Mar 2014 08:53
With little relief on the horizon to buoy spending‚ the consumer confidence outlook for the remainder of the year is anything but optimistic.
By Zeenat Moorad 12 Mar 2014 08:10
With Africa for the taking‚ retail chain Shoprite Holdings shows a promising growth outlook for the next three years‚ despite not meeting its first-half earnings forecasts‚ global consulting firm Frost & Sullivan said on Monday, 10 March 2014.
By Zeenat Moorad 11 Mar 2014 15:57
The 2014 TAJ Classic Wine Trophy was held at the Taj Hotel in Cape Town last week, in association with La Revue du Vin de France, Tonnellerie Claude Gillet, Dorrance Wines, GQ South Africa and Tonnellerie Darnajou.
11 Mar 2014 14:24
The Distell Group has announced the appointment of Australian-born Luke Maga (33), as GM of the company's Asia Pacific duty free operations.
11 Mar 2014 11:48
The winners of the 2013 customer survey, Product of the Year (POY), have been announced, following the Nielsen survey of 5000 South African households.
11 Mar 2014 11:19
The impact of weak economic growth is being increasingly felt as thousands of jobs disappear and employment prospects dissipate.
11 Mar 2014 11:10
The franchise model is one that offers the entrepreneur the benefit of added support, particularly in providing assistance in training new franchisees and employees to make sure the business is run in the best manner according to tried and tested plans.
By Tanya Spence 11 Mar 2014 11:08
BENGHAZI, LIBYA: Libyan authorities said they intercepted a North Korean-flagged tanker, which had loaded crude from a rebel-held eastern port, as the conflict over the country's key petroleum revenues escalated.
11 Mar 2014 09:20
Branded consumer products group AVI grew its earnings 10% in the six months ended December‚ which chief executive Simon Crutchley described as a solid performance in a pretty constrained environment.
By Nick Hedley 11 Mar 2014 08:59
CLEVELAND, US: The 2014 Tabbies Call for Entries is now available at the TABPI website, allowing all b2b editors, publishers and art directors the opportunity to have their best work judged by their peers.
11 Mar 2014 06:26
Local car manufacturers are preparing contingency plans to avoid further production losses in the event of a mid-year strike at components suppliers.
By David Furlonger 10 Mar 2014 15:11
Massmart's results have "disappointed" in recent years, concedes the retailer's CE, Grant Pattison But this is about to change, he says. "It is now all about profit delivery."
By Stafford Thomas 10 Mar 2014 12:30
The first Clicks Pharmacy opened in Glengariff Street, Sea Point in 2004 and since then it has expanded its footprint to over 330 pharmacies across the country.
10 Mar 2014 12:09
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