#WomensMonth: SweepSouth's Aisha Pandor keeps on climbing
#WomensMonth: SweepSouth's Aisha Pandor keeps on climbing

Aisha Pandor, co-founder of online home cleaning service SweepSouth, has been named one of the top 50 most inspiring women in tech.

By Lauren Hartzenberg 1 day ago

Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

There is an organisational shift taking place in the customer experience industry, where traditional siloed structures are breaking down to enable a culture of customer-centricity. This trend was unpacked by Joe Fuster, global head of CX Cloud at Oracle, at the 6th annual Customer Experience Management Summit in Cape Town last week.

By Louise Marsland 2 days ago

SA e-commerce startup SnapnSave raises $1m
SA e-commerce startup SnapnSave raises $1m

South African online shopping community SnapnSave has raised ZAR14 million (US$1 million) from Kalon Venture Partners and Smollan Group to help it grow its app downloads and expand into new markets.

By Tom Jackson 18 Aug 2017

Gourmet can't beef up Famous Brands
Gourmet can't beef up Famous Brands

Famous Brands has joined the ranks of local restaurateurs buckling under the weight of global names.

18 Aug 2017

#FreshConnections: The realities of trading in Africa
#FreshConnections: The realities of trading in Africa

It's often agreed that the trickiest part of the supply chain is not the sourcing, but getting the product to the consumer. And if you're planning to extend your supply network into a Third World continent like Africa, you should know that logistical issues tend to rise in complexity.

By Lauren Hartzenberg 18 Aug 2017

R10m investment in digital printing to revive local textile industry
R10m investment in digital printing to revive local textile industry

The arrival of digital textile printing in Cape Town can revive the local clothing and textile manufacturing industry and salvage some of the job opportunities lost to China. Craig Whyte, CEO of digital printing specialists ArtLab, has invested close to R10-million in new printing equipment over the past few years to bring digital textile printing to South Africa.

18 Aug 2017

Amendment to Liquor Products Act widely welcomed
Amendment to Liquor Products Act widely welcomed

The Liquor Products Amendment Bill has been widely welcomed by alcohol industry players who say it will go a long way to curbing illicit trade.

By Bekezela Phakathi 17 Aug 2017

Clothing retail sector hits the skids
Clothing retail sector hits the skids

SA's clothing retail sector is hanging by a thread after nearly a decade's strong performance. Factors such as unemployment, credit, competition and saturation in the market are likely to make it nearly impossible for the sector to grow the way it did in its glory days.

By Ann Crotty 17 Aug 2017

Sweet treats and creative eats - Tessa's Bakery opens in Cape Town
Sweet treats and creative eats - Tessa's Bakery opens in Cape Town

On an ordinary Tuesday afternoon, the very extraordinary Tessa's Bakery opened the doors of its brand new store. The ‘Made like Mom's' bakery chose a unique location in Milnerton, Cape Town, opting to stay near to the loyal client base they've built up, while catering to the growing demand for their delicacies. Having officially launched in 2012 supplying coffee shops and later offering an online store, Tessa's Bakery has been 25-years in the making with humble beginnings in Tessa's very own home kitchen.

By Angie White 17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –
#CEMAfrica2017: CX predictions for the future, action to take TODAY

Customer experience or CX is undoubtedly a hot topic for your brand, but if all you do is talk about it in your silos, chances are you'll be left in the dust by your competitors who are taking those insights into what consumers want and making a change. Here's why you need to cut the red tape and take the plunge yourself, from the opening panel of CEM Africa 2017.

By Leigh Andrews 16 Aug 2017

Liberty Promenade in Mitchells Plain bucks bleak retail trading trend
Liberty Promenade in Mitchells Plain bucks bleak retail trading trend

While the South African Property Owners Association (SAPOA) Retail Trends Report recorded a turnover growth of -4% for the first quarter of 2017, Liberty Promenade in Mitchells Plain has remained resilient producing positive trading density growth year-on-year. The shopping centre's turnover grew by 11% in the year to May 2017 compared to the same period in 2016 and it has reported an improvement in the spend per head.

16 Aug 2017

MultiChoice team at CXA Awards © .
MultiChoice dominates first-ever CXA Awards

MultiChoice won four out of the six awards awarded at the first-ever CXA Awards held at the Century City Convention Centre in Cape Town last night. The other winners of the evening included the Gauteng Office of the Premier and Spree.co.za/Media24.

By Juanita Pienaar 16 Aug 2017

Fasa collaborates to effect transformation in franchise sector
Fasa collaborates to effect transformation in franchise sector

Over the past few years, Franchise Association of South Africa (Fasa) members have worked closely with government to effect transformation in the sector, with several initiatives to stimulate entrepreneurship, skills transfer and job creation.

16 Aug 2017