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Malls should give spaza shops rent-free spaces, Malema says

Township spaza shop owners should either be given shares or space in township malls, which are bankrupting them, Economic Freedom Fighters leader Julius Malema said.

3 days ago

South African retailers slacking on customer experience strategy
South African retailers slacking on customer experience strategy

South Africa's struggling retailers are significantly lagging behind other sectors and their international counterparts when it comes to appointing customer experience officers (CXOs) to their top teams.

22 Jun 2017

Image credit: Business Day
Woolies faces fight on many fronts

Shares in Woolworths, once regarded as a recession-proof retailer, are trading close to three-year lows as the company finds itself stuck between SA's stalling economy, the cash-guzzling turnaround of its David Jones acquisition in Australia and an impending competitive onslaught from Shoprite, which is moving up-market.

By Giulietta Talevi 22 Jun 2017

South African designers showcase their wares in Paris
South African designers showcase their wares in Paris

Forty-two South African designers are currently exhibiting their artisanal goods at the renowned BHV/Marais in Paris, a department store of the group of Galeries Lafayette that attracts over 60,000 visitors daily. The exhibition, which runs until 31 July 2017, showcases South Africa's creative energy and its international design and cultural capitals: Johannesburg and Cape Town.

22 Jun 2017

Local divas launch Lux We Are More campaign
Local divas launch Lux We Are More campaign

Lira, Nhlanhla Nciza and Moneoa have collaborated with Lux to produce the ‘We Are More' song, launched as part of the brand's new campaign.

21 Jun 2017

Store closures to squeeze Hyprop
Store closures to squeeze Hyprop

Hyprop Investments, the blue chip R30bn specialist shopping centre owner is facing pressure following the tenant failure of department store chain Stuttafords at three of its malls and the possible closure of some of Edcon's retail outlets.

By Alistair Anderson 21 Jun 2017

The power of personalisation in customer service
The power of personalisation in customer service

Recently I came across a radio interview with a “personal branding specialist”. Addressing the listeners, the guest spoke of the importance of clearly defining “who you are", “what you stand for” and “what makes you stand out” on social media in order to attract commercial sponsors with “like-minded” values and interests.

By Wynand Smit 20 Jun 2017

Bilal Vallee, IT audit manager, Mazars Cape Town
The benefits of commercial landlords providing Wi-Fi to the masses

In 2016, there were over seven billion mobile devices in the world and the users of these devices demand connectivity for them. Businesses, particularly public retail spaces such as malls and shopping centres, need to answer the demand for connectivity in their spaces to attract and retain visitors. Wi-Fi connectivity in physical spaces is the necessary conduit to provide the demand.

By Ron Lagnado and Bilal Vallee 20 Jun 2017

Opening up international markets for clothing and textile manufacturers
Opening up international markets for clothing and textile manufacturers

I am often asked what it is that prevents clothing and textile manufacturers from breaking into the international market. There are several answers to that question, but perhaps one of the most important elements is that many do not meet social auditing requirements.

By Christian Gerling 20 Jun 2017

V&A Waterfront's Silo District welcomes retailers
V&A Waterfront's Silo District welcomes retailers

Cape Town's new upmarket art and design space, the V&A Waterfront's Silo District, held a launch party to welcome its new crop of retailers, namely: The Guild Group, jewellery designer Kirsten Goss, fashion designer Kat van Duinen, lifestyle botanist Opus, and Glasshouse Rejuvenation, a high-end beauty salon.

19 Jun 2017

#YoungGunsB2B: Discovering SA's hottest wine talent
#YoungGunsB2B: Discovering SA's hottest wine talent

Wine Cellar: Fine Wine Merchants & Cellarers once again identified SA's hottest young winemaking talent - breaking the rules and pushing the limits at their annual Young Guns event - with this year's Young Guns going "Back to Basics".

19 Jun 2017

#StartupStory: Flexpay
#StartupStory: Flexpay

In the #StartupStory spotlight this week is Flexpay: a product created in response to the high demand in the market for purchasing goods via piecemeal payments. Flexpay provides a secure system that manages the purchase process.

By Ilse van den Berg 19 Jun 2017

Accelerate takes development hit
Accelerate takes development hit

Accelerate Property Fund's share price plunged 7.69% to R6 on Wednesday, 14 June, after the group said its income growth was expected to be flat for two years, owing to costs related to its multibillion-rand Fourways shopping centre expansion.

By Alistair Anderson 19 Jun 2017