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Telkom's cellular play - good news for local industry

The announcement by Telkom recently that it plans to replace almost 300 of its unprofitable copper-based exchanges with wireless 3G and LTE services is good news for the telecommunications industry.

By Rob Lith 22 Apr 2014 13:45

Demonstrating the value of multichannel contact centres

How contact centre leaders can show clear business cases for migrating from a simple call centre - to a dynamic, multichannel contact centre

By Paul Fick 16 Apr 2014 10:40

Programs every new laptop must have

There are many things to consider when buying a new laptop. It is worth making sure your new laptop has these programs before you buy it.

By Peter Davidson 15 Apr 2014 10:13

Effective storage and back-up for professionals

Data is a critical business asset in today's digital world and back-ups have, therefore, become essential in ensuring business continuity. As a result, many organisations have embarked on back-up strategies aligned with business needs and requirements.

By Anamika Budree 8 Apr 2014 10:57

Data quality is critical for CRM solutions

A new Data Quality in CRM whitepaper, discusses how to leverage an integrated data quality capability to support successful Customer Relationship Management (CRM) solutions help organisations to manage their interactions with customers, making them an essential tool in ensuring improved customer relationships, customer retention, and an increased customer base - if they are implemented successfully.

By Gary Allemann 7 Apr 2014 10:47

ICASA announces inquiry into the state of competition in ICT sector

On 13 March 2014, the Independent Communications Authority of South Africa (ICASA) announced that it will be instituting a high-level inquiry into competition in the information and communication technology (ICT) sector.

By Leana Engelbrecht 28 Mar 2014 11:17

The evolving business model for m-governance

A look at the evolving business model for (mobile governance) m-governance projects and the use of mobile technology as a catalyst for inclusive development.

By Vijay Sai Pratap 27 Mar 2014 14:00

Big data is here... And gone...

Big data is driving us to a tipping point. Tablets and smart phones have created high expectations and demands to access data wherever we are, and in real time...

By Danette Breitenbach 27 Mar 2014 07:31

Take the SAM opportunity to optimise data management

Having a sophisticated data governance strategy is evolving from being an IT function to becoming a true business enabler and a source of competitive advantage for insurers.

By Gary Allemann 25 Mar 2014 10:51

The personal cloud - taking digital storage to new heights

The way we work and play has evolved dramatically over the past decade. Tennis racquets and cricket bats have been replaced by tablets and smartphone devices. Stacks of CDs have become MP3 libraries. Movies have transformed from piles of tapes or watching what was on television to on-demand download and content streaming. This expanding digital universe has not only revolutionised our everyday lives, it has also created massive demand for content storage.

By Anamika Budree 24 Mar 2014 13:13

Digital TV chaos shows government lack of interest

A journalist has to take obscure matters and turn them into engaging and understandable stories, showing people why they should care about them. Sometimes it seems impossible.

By Anton Harber 21 Mar 2014 00:00

Solving the broadband challenge to leverage full cloud advantage

According to Ovum Research, next-generation broadband and cloud-based ICT services are two of the top emerging trends in the telecoms, media and technology space. These two trends are intrinsically interlinked, as the cloud requires fast, efficient and available bandwidth in order to deliver services and enable organisations of all sizes to leverage its many advantages.

By Paul Fick 20 Mar 2014 10:07

The personal cloud - taking digital storage to new heights

The way we work and play has evolved dramatically over the past decade.

By Anamika Budree 20 Mar 2014 07:30

Five tips to ensure your business reaps the POPI benefits faster

The Protection of Personal Information (POPI) Act was signed into law last year. It places strict onuses on businesses when it comes to handling personal information about their clients, staff and customers.

By Doros Hadjizenonos 11 Mar 2014 09:42

Data monetisation: unlocking the real value of business information

As mobility, big data and mobile broadband continue to grow in significance, they are changing the personal and enterprise computing landscape. At the same time, data monetisation is emerging as a major topic of discussion, because each of these trends has the potential to provide extraordinary value for businesses.

By Ayanda Dlamini 5 Mar 2014 11:22

Lower interconnect fees benefit consumers

Following months of talks between the Independent Communications Authority of South Africa (Icasa) and the telecoms industry, the regulator announced that mobile termination rates in South Africa would drop significantly.

By Mitchell Barker 4 Mar 2014 09:26

[Design Indaba 2014] Modular phones, bioprinting and touching strangers

There's one slot at Design Indaba I implore you never to miss, and that's the Pecha Kucha presentations. Seven top graduates from around the world presented their projects at this year's event, but three stood out - particularly in the simulcast auditorium where they all received a rousing applause.

By Sindy Peters 27 Feb 2014 11:30

The future of storage

While storage used to be bought in isolation, it's now seldom sold without servers, software, and other network components.

By Bruce Busansky 20 Feb 2014 14:36

Prevent your home WiFi from being burglarised

There is more than one type of burglary that can affect your home. The one we are most used to usually involves kicking in the door; the another less familiar one involves compromising your computer. And if the intruder in this scenario has compromised your wireless network, you might as well have given them a key to the front door.

By Doros Hadjizenonos 18 Feb 2014 07:31

Five enterprise mobility myths you probably think are facts

There is no denying the widespread acceptance of mobile devices as an integral part of human lives and the absolute enthusiasm for consumer-facing apps.

By Nilesh Talaviya 14 Feb 2014 10:28

Come on SABC, give us a break!

At the risk of being utterly boring once again banging on about the SABC, I feel as though some sort of bizarre sense of duty requires me to comment on the completely predictable findings of a PriceWaterhouseCoopers audit on the national broadcaster...

By Chris Moerdyk 7 Feb 2014 06:19

Rebellion in the Dotcom Kingdom

TORONTO, CANADA: Since the invention of the internet, suddenly the phrase 'dot com' became the single most powerful word of the century...

By Naseem Javed 6 Feb 2014 09:41

Critical tools for supporting the mobile enterprise of the future

Smartphones, tablets and other mobile devices have become essential tools in the business world of today. However...

By Russel Brand 1 Feb 2014 08:43

[2014 trends] 12 broad (but cherry-picked) trends

Our selection of trends is broad - but cherry-picked - to give you a sense of what the trends are, across a wide variety of industries.

By Dion Chang and Raleen Bagg 29 Jan 2014 09:26

[2014 trends] Mobile moves: Key trends to watch in 2014

As with almost every other sector under the 'technology' banner, the mobile industry is evolving at a rapid pace, and is constantly iterating to meet the demands of an increasingly large and sophisticated market.

By Dr Pieter Streicher 28 Jan 2014 11:33

Big data's boost to brand and business

The evolution of social networking platforms and rapid increase in the production and exchange of information has served as the basis for the realisation of big data and big data analytics - both of which are the drivers behind business development and brand recognition.

By Robert Sussman 20 Jan 2014 14:30

2014 predictions for the broadcast industry

With new technologies come new challenges and as audiences expect greater quality and greater customisation of services, broadcasters, content providers and solution providers are preparing themselves for a busy 2014.

By David Hochner 6 Jan 2014 10:31

Tech's top of the flops

A light-hearted look at some of the biggest consumer tech failures in tech during 2013.

By Rod Baker 18 Dec 2013 05:46

How on-site communications networks can impact your company

The importance of an internal communications network is difficult to overstate. Businesses require a comprehensive on-site infrastructure to function efficiently and improve productivity.

By Neal Bricker 13 Dec 2013 09:29

What is web hosting?

Being a "good host" was definitely high up the list of what parents of middle-class spoilt brats, like me, expected from their children. Apart from learning to place many more pieces of cutlery on a table than were required, I think the answer to being a good host was, and still is, to provide a decent and handy location for a group of people to share vaguely similar interests and to start a few conversations and make sure there are no uncomfortable silences. And, for me, that location was usually around a dinner table. Now it's around a computer.

By Tim Wyatt-Gunning 12 Dec 2013 12:18