ICT Trends 2018

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Dimension Data ex-CEO Brett Dawson joins board of Ubusha Technology
Dimension Data ex-CEO Brett Dawson joins board of Ubusha Technology

Less than two years after handing over the reins at Dimension Data, Brett Dawson is joining the board of Ubusha Technology, an African ICT company that offers cyber security, identity governance and access management solutions to the private and public sectors...

Issued by Ubusha Technology 2 days ago

New Vodacom customer care numbers to comply with Icasa
New Vodacom customer care numbers to comply with Icasa

To comply with the Icasa Number Plan Regulations, Vodacom has announced that it will be changing its customer care numbers...

3 days ago

Mariam Abdullahi
African telcos need to disrupt or be disrupted

For African telecoms providers, who have feasted on near-uninterrupted subscriber and revenue growth over the past two decades, the need to adapt is paramount...

By Mariam Abdullahi 19 Feb 2018

Why it's time to reevaluate your customer communication, starting with email
Why it's time to reevaluate your customer communication, starting with email

Email is by no means going the way of the fax machine just yet; most companies use it, and yet most don't use email very well...

By Wynand Smit 13 Feb 2018

Liquid Telecom South Africa CEO leaves company, returns to UK
Liquid Telecom South Africa CEO leaves company, returns to UK

Liquid Telecom South Africa's CEO, Kyle Whitehill, is leaving the company at the end of his contract on 20 March 2018 to return to the UK...

2 Feb 2018

City's digital technology 'request for ideas' closes 16 February
City's digital technology 'request for ideas' closes 16 February

The City of Cape Town's call for submissions on how it can make use of digital technology and data to enhance its performance and enable residents and businesses to engage more actively with the city, closes on 16 February 2018...

1 Feb 2018

Golden opportunity for SA startups
Golden opportunity for SA startups

Entrepreneurs seeking to launch digital solutions on the African continent are invited to apply for the Venture Incubation Programme - a partnership between telecommunications giant, MTN and the Solution Space based at the UCT Graduate School of Business...

Issued by UCT Graduate School of Business 1 Feb 2018

Dr Dawie de Wet
What's needed for large-scale satellite networks is not only technology

The success of the mobile market and the rapid adoption of the smartphone is often listed as a reference and motivation as to why large-scale satellite networks can be successful in Africa - a "if they can do it, we can do it" type of thinking...

By Dawie de Wet 29 Jan 2018

TMT Finance Africa gets ready for Cape Town event
TMT Finance Africa gets ready for Cape Town event

Key decision makers from MTN, Vodacom, Econet Wireless, Safaricom, Millicom, Convergence Partners, Standard Bank, MainOne and Rand Merchant Bank are among the first speakers announced for TMT Finance Africa which is taking place on 15 March 2018 in Cape Town...

25 Jan 2018

MTN chief upbeat about voice business
MTN chief upbeat about voice business

MTN remains bullish about the traditional voice-calls business, even as the mobile operator gears up for a shift towards data and digital services, says CEO Rob Shuter...

22 Jan 2018

MyBroadband reveals MTN has best mobile network in SA
MyBroadband reveals MTN has best mobile network in SA

MyBroadband has released its Q4 2017 Mobile Network Quality Report, which shows that MTN has the best network in South Africa...

16 Jan 2018

MTN, Ericsson trial 5G technology in Africa
MTN, Ericsson trial 5G technology in Africa

Following the signing of a memorandum of understanding (MoU) at AfricaCom 2017, MTN and Ericsson have announced the first 5G technology and applications trial in Africa...

9 Jan 2018

Telecoms bill spooks sector with its proposal
Telecoms bill spooks sector with its proposal

The contentious Electronic Communications Amendment Bill will encourage competition in the telecommunications market by giving hundreds of licensed entities access to radio waves, the government argues...

By Nick Hedley 11 Dec 2017

Nokia to help MTN Nigeria drive transformation to customer-centric operations
Nokia to help MTN Nigeria drive transformation to customer-centric operations

Nokia has been appointed to assist MTN Nigeria to drive its transformation from network- to customer-centric operations and improve the experience for its 52 million customers...

7 Dec 2017

Four tips for a compelling deck to pitch to mobile operators
Four tips for a compelling deck to pitch to mobile operators

Encouragement of startups to partner mobile operators for the roll-out of more innovative services is at an all-time high. But from the startup's perspective, it's easier said than done...

By Gabriella Mulligan 6 Dec 2017

SA Customer Satisfaction Index reveals preferred mobile network
SA Customer Satisfaction Index reveals preferred mobile network

According to Consulta's latest South African Customer Satisfaction Index (SAcsi) for Cellular Networks, cellular network customers are the least satisfied with MTN and most satisfied with Vodacom...

5 Dec 2017

#Newsmaker: Kerry Hibberd to 'Change the World' w/ 'goodvertising' and Vodacom
#Newsmaker: Kerry Hibberd to 'Change the World' w/ 'goodvertising' and Vodacom

Net#work BBDO strategist Kerry Hibberd is going to be swapping creative strategy for volunteering next year, as part of Vodacom's Change the World programme...

By Jessica Tennant 4 Dec 2017

Google data-saving tool aims to help manage smartphone bills
Google data-saving tool aims to help manage smartphone bills

Google is taking aim at the "next billion" internet users with a way to stop smartphone apps from needlessly burning through mobile data...

4 Dec 2017

How cellphones can help keep travellers safe
How cellphones can help keep travellers safe

According to Waspa, an industry representative body of over 400 members who specialise in mobile content delivery and application development, cellphones can play an important role in keeping travellers safe...

29 Nov 2017

#NewCampaign: Come over to the bright side
#NewCampaign: Come over to the bright side

TBWA\Hunt\Lascaris Johannesburg have just launched MTN's summer brand campaign and everything about it is next level...

By Jessica Tennant 28 Nov 2017

IoT driving traffic, enhancing business value for telco sector
IoT driving traffic, enhancing business value for telco sector

'Internet of things' (IoT) started as a great marketing buzzword with the promise of business benefits and new services, much like 'cloud'...

By Hrusostomos Vicatos 22 Nov 2017

MTN looks to cut 'excessive' licence fee in Benin
MTN looks to cut 'excessive' licence fee in Benin

South African mobile phone giant MTN is in talks with Benin's telecoms regulator after its subsidiary was slapped with a bill of more than $200m...

22 Nov 2017

BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

On his visit to South Africa for the MMA (Mobile Marketing Association) Forum in Johannesburg on 2 November and Mobile Monday in Cape Town on 6 November, Adam Pattison, vice president, Americas & EMEA at BBM Messenger, shared insights into chat or dark social and how this is shaping the mobile economy...

By Jessica Tennant 20 Nov 2017

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Vodacom connects to the fast lane

At a little more than four years old, Vodacom's "internet of things" (IoT) business was already generating R800m a year in revenue and "accelerating very fast", group CEO Shameel Joosub said last week...

By Nick Hedley 20 Nov 2017

Smartcall hub in Kliptown to empower local informal businesses
Smartcall hub in Kliptown to empower local informal businesses

In playing their part to help create employment, Smartcall, together with Vodacom, has just launched a training centre and distribution hub in Kliptown...

Issued by Urban Espresso 14 Nov 2017

#AfricaCom: Day three highlights
#AfricaCom: Day three highlights

The last day of AfricaCom 2017 saw speakers and exhibitors building on the first two days of the conference, sharing knowledge, forming new partnerships, and talking about the vision for the continent of Africa...

11 Nov 2017

Egypt state firm looks to cash in on thriving mobile sector
Egypt state firm looks to cash in on thriving mobile sector

As Egypt's mobile operators thrive, state-owned Telecom Egypt is entering the market in an effort to boost state revenues...

10 Nov 2017

Nigerian fine hits MTN's social investment budget
Nigerian fine hits MTN's social investment budget

MTN's $1bn fine in Nigeria contributed to a slashed corporate social investment budget for the MTN SA Foundation in the 2017 financial year...

By Nick Hedley 10 Nov 2017

ALL THE 2017 AFRICACOM AWARDS WINNERS!
ALL THE 2017 AFRICACOM AWARDS WINNERS!

Last night, 8 November 2017, saw the 10th AfricaCom Awards held at The Lookout in Granger Bay, Cape Town. 2017 marks AfricaCom's 20th anniversary...

9 Nov 2017

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