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Kenya's Twiga Foods partners IBM for blockchain-based microfinancing
Kenya's Twiga Foods partners IBM for blockchain-based microfinancing

Kenyan agri-tech startup Twiga Foods has partnered IBM Research to extend access to microloans to 220 food stall retailers across Kenya using a blockchain-based financing system...

By Tom Jackson 23 hours ago

Empathy - a two-way street in customer service
Empathy - a two-way street in customer service

It's no secret that personalisation is essential in developing a successful customer experience. Central to that is getting to know all you can about your customer and using that information to drive the interaction...

By Wynand Smit 1 day ago

The role of mobile in building brand loyalty
The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 3 days ago

Kenya: Mobile commerce deals pass $10bn mark
Kenya: Mobile commerce deals pass $10bn mark

The value of mobile commerce transactions in Kenya has passed the Ksh1 trillion ($10 billion) mark for the first time...

16 Apr 2018

Kenya's MoBar Delivery brings alcohol to your door
Kenya's MoBar Delivery brings alcohol to your door

Kenyan startup MoBar Delivery is connecting consumers with suppliers via couriers using a mobile app, streamlining and simplifying distribution of goods, starting with alcohol...

By Tom Jackson 12 Apr 2018

Builders Warehouse African expansion gains momentum with third store in Mozambique
Builders Warehouse African expansion gains momentum with third store in Mozambique

Builders Warehouse embarked on its African expansion in 2011 and is about to open its seventh store on the continent and the third store in Mozambique...

11 Apr 2018

AB InBev plans to build $100m brewery in Tanzania
AB InBev plans to build $100m brewery in Tanzania

Global brewer Anheuser-Busch InBev (AB InBev) is looking to build a $100 million brewery in Dodoma, Tanzania...

9 Apr 2018

African Union flag.
Why Africa's Free Trade Area offers so much promise

Africa's free trade area aims to create a single market for goods and services in Africa. By 2030 the market size is expected to include 1.7 billion people with over USD$ 6.7 trillion of cumulative consumer and business spending...

By Landry Signé 27 Mar 2018

Nicholas Haralambous
#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

Pizza Hut on track with ambitious African expansion
Pizza Hut on track with ambitious African expansion

Pizza Hut's African growth story continues as the restaurant chain celebrates the opening of its 100th store in sub-Saharan Africa in the historic Ghandi Square, Johannesburg...

26 Mar 2018

Sustainable diets will remain a minefield until we change the way we approach food
Sustainable diets will remain a minefield until we change the way we approach food

With profit-making still at the top of the food industry agenda - and the environmental costs of many food products hidden by complex supply chains - we need more than consumer power alone to achieve a truly sustainable food system...

By Chris West, Bob Doherty & Tony Heron 20 Mar 2018

Sharpening African manufacturers' competitive edge with technology
Sharpening African manufacturers' competitive edge with technology

African countries from South Africa to Ethiopia to Nigeria are pinning some of their hope for economic growth and job creation on industrialisation...

By Matthew Kibby 20 Mar 2018

Let them eat carp: Fish farms are helping to fight hunger
Let them eat carp: Fish farms are helping to fight hunger

Over the past three decades, the global aquaculture industry has risen from obscurity to become a critical source of food for millions of people...

By Ben Belton, Dave Little & Simon Bush 19 Mar 2018

Digital consumers + seamless engagement = an epic experience
Digital consumers + seamless engagement = an epic experience

Over the next five years, digital technologies will dramatically disrupt how consumers will engage with retail brands well into the future...

By Simon Holt 16 Mar 2018

#ECMA2018: Adopt a humanistic approach to AI
#ECMA2018: Adopt a humanistic approach to AI

Artificial intelligence doesn't have to induce a Hollywood sci-fi dystopian nightmare in which robots take over the world. It may instead offer an exciting opportunity to connect consumers to your brand...

By Maroefah Smith 16 Mar 2018

#ECMA18: Cracking e-commerce conversion
#ECMA18: Cracking e-commerce conversion

The proliferation of e-commerce essentially means that retailers are now more than ever competing in a global marketplace...

By Lauren Hartzenberg 16 Mar 2018

Cross-border e-commerce offers boundless growth opportunity for African business
Cross-border e-commerce offers boundless growth opportunity for African business

Cross border e-commerce continues to provide significant growth opportunities for retailers and manufacturers with an international online product offering...

15 Mar 2018

Shoprite and France's Carrefour go toe-to-toe in Kenya
Shoprite and France's Carrefour go toe-to-toe in Kenya

Kenya is turning into an interesting battleground between South African grocery chain Shoprite and French rival Carrefour...

By Robert Laing 15 Mar 2018

Africa's smartphone market expected to reverse declines
Africa's smartphone market expected to reverse declines

Economic recovery in Nigeria and South Africa, two of Africa's biggest markets for smartphones, is expected to have a positive impact on consumer confidence and sales...

14 Mar 2018

#SeamlessAfrica: An Afrocentric approach to store design
#SeamlessAfrica: An Afrocentric approach to store design

In the search to become 'more than a store', retailers in Africa need to put their customer at the heart of the operation, says Frans van der Colff...

By Lauren Hartzenberg 9 Mar 2018

Nomfundo Dlamini, Tank Research founder.
Marketing is key in medicines distribution in Africa

The media is a key platform for dissemination of information around medications on the continent in Africa, where virtual spaza shops for drugs proliferate...

By Nomfundo Dlamini 8 Mar 2018

Dedicated website set up to address Listeriosis questions and concerns
Dedicated website set up to address Listeriosis questions and concerns

Food microbiologist and food safety specialist Professor Lucia Anelich of Anelich Consulting is hosting a website to address public concerns about the recent Listeriosis outbreak...

7 Mar 2018

World prices rising for grains and dairy, wheat output poised to dip in 2018
World prices rising for grains and dairy, wheat output poised to dip in 2018

Global food commodity prices went up in February with lower prices for vegetable oils offset by rising prices for staple grains and dairy products...

2 Mar 2018

Mastercard to use Messenger to help SMEs leverage digital payments in Africa, Asia
Mastercard to use Messenger to help SMEs leverage digital payments in Africa, Asia

Mastercard will use Facebook Messenger to provide technology to small businesses in Africa and Asia to drive affordable acceptance of electronic and mobile payments...

1 Mar 2018

Spanish Olympic Athlete, Maria Azucena Diaz, tests the body sensors. Credit: ElPais
Top devices at Mobile World Congress

From headsets that help you lose weight without dieting to a smart meat thermometer, here are some of the interesting devices on display at the Mobile World Congress...

28 Feb 2018

How plastics made from plants could be the answer to the world's waste problem
How plastics made from plants could be the answer to the world's waste problem

Plastics are incredibly useful materials with extremely diverse properties, allowing a multitude of different applications that benefit our lives...

By James William Comerford 26 Feb 2018

Amna Elshandaweely's latest fashion collection launched at Design Indaba 2018 in Cape Town, South Africa.
#DesignIndaba2018: Fashion with a social conscience

How Egyptian fashion designer Amna Elshandaweely uses social activism in her fashion to address issues of culture and identity...

By Louise Marsland 22 Feb 2018

jill111 via
Improving responsible agricultural supply chains critical to fulfilling SDGs

Enterprises involved in the agricultural sector are critical for the fulfilment of the SDGs - playing a key role in generating much-needed investment, decent employment, developing productivity and supply chains that benefit producers and consumers...

21 Feb 2018

The Crazy Store expands footprint in Botswana
The Crazy Store expands footprint in Botswana

Six months after opening its first store in Phakalane, discount variety retail chain The Crazy Store has opened its second branch at Game City Shopping Centre in Gaborone.

21 Feb 2018

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