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#BizTrends2017: Top six trends for this year

Dion Chang's top six trends for 2017 include artificial intelligence, after hours retail experiences, and the art of being woke...

By Dion Chang and Raleen Bagg 9 Jan 2017

How to address the needs of the uncompromising customer

Intercontinental Hotels Group's 2017 Trends Report highlights the uncompromising nature of today's customer...

19 Jan 2017

#BizTrends2017: Instant gratification is not limited to information

David Drew, chief commercial officer of Boxmore Packaging, writes about how 3D printing is revolutionising the FMCG industry...

By David Drew 17 Jan 2017

#BizTrends2017: The shift from the experience economy to the transformation economy

The world is in a silent revolution. Global consciousness is growing. Passion for mindless luxury is waning. Consumers are increasingly mindful of not only what their chosen product gives them, but how it makes them feel...

By Claudia Roth 11 Jan 2017

#BizTrends2017: Journeying to your best customer experience

I've attended hundreds of conferences over my decade in the online marketing and media space. Funny then that the event messaging that's stuck with me most has been from a few of the most recent workshops I've attended, with just a handful of insights set to impact the year ahead...

By Leigh Andrews 9 Jan 2017

Overland freight costs strangle trade with neighbours, study shows

It is cheaper for SA to import animal feedstock or sugar from Brazil than from Zambia because of the excessive costs of overland cross-border freight, according to a new research paper...

By Karl Gernetzky 6 Jan 2017

CashlessAfrica Expo 2017 to be held in Lagos

"The future of finance" will be addressed at CashlessAfrica 2017 taking place at the Lagos Oriental Hotel, Nigeria from 22 - 23 March...

29 Dec 2016

Pokemon Go, Trump top Google trend list

The past year was a big one for Donald Trump, but also for Pokemon Go...

29 Dec 2016

Holidays essential for entrepreneurs

As many entrepreneurs contemplate taking a holiday or skipping the break and catching up on work, current thinking indicates that the break will provide more than relaxation and bonding time; it can also provide perspective...

23 Dec 2016

Digitalisation: do or die

Doing business in the digital age will become more about enhancing the customer experience than the product or price...

By Deon van Heerden 22 Dec 2016

The mobile landscape - looking at 2017 and what e-retailers could expect

Truth be told, we've been waiting for quite some time for the inevitable 'mobile boom' all the trend analysts, commentators and everyone in-between has been telling us about for the last six years...

By Graham Du Plessis 9 Dec 2016

How to deliver the only exceptional value shoppers want these December holidays

The highly competitive December holiday marketing has no place for the pliant and weak marketers. It is a war room affair...

By Bandile Ndzishe 8 Dec 2016

Virtual reality, chatbots will dominate CX by 2020

The relationship brands have with their customers is set to undergo a technological revolution causing the number of human-to-human interactions to fall...

8 Dec 2016

Onyx Connect to build Africa's first smartphone plant

According to a report by TimesLive, South African startup Onyx Connect is set to become the first to manufacture smartphones in Africa...

8 Dec 2016

Supply chain risk in sub-Saharan Africa tops the chart

Supply chain risk in sub-Saharan Africa remains the highest in the world and continued to increase during the third quarter of the year...

25 Nov 2016

Top 10 consumer trends for 2017 launched

The Euromonitor International report, ‘The top 10 consumer trends for 2017', which analyses the trends that will shape the consumer landscape in 2017 is now available for download...

18 Jan 2017

KPMG survey details what online shoppers really want

A new report by KPMG International analyses the online shopping preferences and behaviours of more than 18,000 consumers in 51 countries, by geography, generation and product category...

18 Jan 2017

Nigeria seizes smuggled plastic rice

Nigeria has seized over 100 bags of plastic rice smuggled into the country, where prices of the staple food are rocketing ahead of the Christmas and New Year holidays...

23 Dec 2016

Top ten predictions from Ericsson headed up by AI

Ericsson Consumer Lab has produced its sixth edition of its annual trend report The 10 Hot Consumer Trends for 2017 and beyond...

7 Dec 2016

Domestly adds to its accolades

On-demand cleaning services startup Domestly nabbed the Best Disruptive Innovation Award at this year's AppsAfrica Awards hosted in Cape Town...

17 Nov 2016

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