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 | DION CHANG By the end of 2019, the rising anger around the globe was palpable, as were the divisions that fuelled the rage... read |
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 | MARIAN SALZMAN In the knowledge economy, every glimpse of the probable future carries monetary value... read |
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 | LEIGH ANDREWS This week, we go behind the selfie with Zak Venter, brand and marketing executive at Bounty Brands Apparel...read |
|  | BOGOSI MOTSHEGWA The concept of sustainability from a business point of view requires a change in operation and how its leaders think about almost everything...read |
|  | JESSICA TENNANT Woolworths received three awards at the International Content Marketing Awards 2019 in London earlier this month. Jessica Tennant interviewed head of agency Kate Fordyce on the win...read |
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The Lead Creative |
 | STEPHEN VAN DER HEIJDEN Access to software skills is now critical for any growing company... Read |
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 | AILSA WINGFIELD Africa's consumer landscape is fragmented and polarised, characterised by the double-edged demand of a diverse base of consumers... Read |
 | ISSUED BY DENTSU Michael Zylstra, Chief Strategy Officer at DAN SSA, shares his 2020 trends forecast... Read |
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| |  | Futurist Li Edelkoort will host inspiring new trend seminars in Johannesburg and Cape Town this during the Design Indaba Conference... Read |  | JUANITA PIENAAR Designer Natsai Audrey Chieza founder and director of multidisciplinary agency Faber Futures will be speaking at the 2020 Design Indaba Conference... Read |
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Advertising |
 | DAMON STAPLETON My problems began where most problems do: Being friends with a Bulgarian art director... Read |
 | JUANITA PIENAAR Brian Carter, executive creative director at Digitas Liquorice tells Bizcommunity what the recent 'Agency of the Year' Smarties Award means to Digitas Liquorice, and reveals their winning recipe... Read |
 | JESSICA TENNANT The Gerety Awards recently announced Johannesburg as an executive judging session with Jacquie Mullany, executive creative director at VMLY&R as the ambassador for the South African jury... Read |
CRM, CX, UX |
 | BRENT HAUMANN It's now well-established that customer communication is vital to the success of any business. But it can only play that role if it meets the wants and needs of the consumers receiving it... Read |
Design |
 | RUDOLPH PIETERSE Rudolph Pieterse, chief executive officer of Multidimentions, provides three tips for business owners on how they can make a difference in their enterprise immediately... Read |
Digital |
 | ISSUED BY DENTSU Aidan Blundell, Head of SEO at iProspect, explains why it's important to keep up with SEO trends, especially in 2020... Read |
 | JASON LIEBENBERG Thanks to data we are able to take personalisation to engaging new heights. When a hyper-personalised campaign is strategically conceptualised and thoughtfully executed, the results are significant... Read |
 | CHIEDZA GONYORA In the pre-digital era, customers relied heavily on service providers and partner agencies to guide them into the brave new digital world. The rise of technology and ease of access to information has turned the tables almost completely... Read |
 | LEBO LEKOMA Lebo Lekoma, head of client services at Sea Monster, discusses the risks of children integrating into the digital world; and the impact on parents and teachers in guiding children without getting themselves into trouble and damaging their reputations permanently... Read |
 | GRANT LAPPING Marketers should not only think of social and programmatic platforms as media - but also as technology platforms that allow them to customise their messages to select audiences... Read |
 | SHAUN ROSEN South African marketers are an innovative bunch. From homegrown Nandos-style advertising with real storylines that knocks the world's drab attempts at humour out the park to brilliant locally-developed new ad platforms like the Please Call Me text tag ads, we take our unique circumstances and turn them on their head to create opportunities... Read |
 | ALON FITTINGHOFF When organisations make the effort to select the most ideal target accounts, the rewards become exponential... Read |
 | FEDERICO DE NARDIS These are dangerous days for advertisers - at least those who have used television as the foundation of their communication strategy... Read |
Marketing |
 | ISSUED BY DENTSU Matt Potter, chief content officer for John Brown Media UK, shares some insight into how to create better content - and it's all about connecting with your consumers on an emotional level... Read |
 | RAYMOND SMIT Raymond Smit, head of Paid Search at Reprise Digital South Africa offers retailers and online businesses, tips on maximising their digital marketing efforts... Read |
 | MICHAEL KING In the digital world, it's a given that paid search advertising is important, but only a few industries, except the finance and E-Retail sectors, are capturing the true value this channel has to offer. Most brands are missing a trick by not tracking the full customer journey says Michael King, managing director of Reprise Digital, an IPG Mediabrands company... Read |
 | JAINITA KHATRI We're seeing the profound shifting of businesses, processes and models through the use of multiple digital technologies, enhancing brand visibility, speed and sales. This article looks at six key things which have prepared the marketing landscape in 2019 for even more innovation in 2020... Read |
Mobile |
 | In 2019, the mobile gaming industry generated around 60% of the worldwide video games revenue... Read |
OOH |
 | ANDREW STEVENS The positive aspects of outdoor are being drowned out by one or two outdoor companies breaking the rules and erecting billboards without permission. This is giving rise to exaggerated negative headlines which is very frustrating for the rest of us... Read |
PR & Communications |
 | MAMAHLATSE MAROKANE With more than 23 million users now spread across social platforms like Twitter, Facebook, LinkedIn and Instagram, it's more important than ever to know not only what's being said about your brand, but also where and how you should address it... Read |
 | IMA PETER In 2020 we will face new challenges as well as the same old ones. Brands will want to generate buzz, by being provocative but avoid the backlash of stepping that one step too far over the line... Read |
Printing |
 | STEVE THOBELA How can industries that today play a critical role in the South African economy, yet are evolving amidst this changing climate, ensure their sustainability?... Read |
Publishing |
 | JESSICA TENNANT Mbuso Khoza was appointed CEO of Content Nation Media (under license to Condé Nast) in November, following her stint as acting-CEO since March 2018, during which she has been instrumental in executing a turnaround strategy and repositioning of the publications... Read |
Radio |
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 | JESSICA TENNANT Renaldo Schwarp, head of digital and radio presenter at Jacaranda FM, received the Koker Youth Award at the Afrikaanse Taalraad (ATR) Koker Awards held in Cape Town on 29 November... Read |
 | CANDY DEMPERS There is a fair degree of truth for the radio business in the phrase, "If a child can't learn the way we teach, maybe we should teach the way they learn..." Read |
Sales |
 | THOMAS PAYS Just as much as consumers want the easiest shopping experience and getting their goods quickly, they want their money back fast for returns... Read |
Social Media |
 | TikTok has released its TikTok 2019 Year-End Rewind in South Africa - looking back on the most popular TikTok celebrities, creators, challenges, stickers and music hits... Read |
 | JACQUELINE RAW We are all subject to influence - we're either being influenced, or we are influencing, there simply is no middle ground. Understanding influence and how to positively leverage it enables us to be better leaders and entrepreneurs... Read |
 | THOMAS PAYS The launch of Facebook's unified Facebook Pay system across its entire family of messaging apps hasn't just created the world's biggest payment platform. It's taken the existing payment universe and turned it on its head, with huge ramifications for how businesses and influencers monetise their social media presence... Read |
 | TITO RIBEIRO Tito Ribeiro shares some of the digital marketing trends he thinks will stand out in 2020... Read |
 | Where once we subjected friends to post-holiday slideshows, now we share travel selfies live with a remote audience. This study teased out the tension between snapping and experiencing the trip... Read |
Streaming |
 | Streaming platform Spotify has released the Wrapped 2019 end-of-year summary, featuring the year's top artists, albums, songs, playlists and podcasts streamed on the platform... Read |
Behind the Selfie |
 | LEIGH ANDREWS This week, we go behind the selfie with Luke Goller, managing partner at Arc Interactive... Read |
 | LEIGH ANDREWS This week, we go behind the selfie with Gaynor MacArthur, co-founder and now managing director of Digicape... Read |
Africa |
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 | Forbes is set to host the first-ever Under 30 Africa Summit in Botswana to focus on themes of inspiration, innovation and exploration... Read |
 | The Start-up Namibia 2019/2020 Accelerator programme, led by GIZ on behalf of the German Government, is a nine-month programme that recently kicked off... Read |
International |
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 | Manoramaonline.com won Best News Website of the Year Award at the fourth edition of the Wan-Ifra's South Asian Digital Media Awards ... Read |
Business |
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 | RALPH HAMANN, ALAN ZHANG, CLIFFORD SHEARING, GINA ZIERVOGEL, LULAMILE MAKAULA What is the role of corporations in addressing grand challenges? Grand challenges are complex, pressing social and ecological problems involving diverse actors. They defy straightforward solutions... Read |
 | The promise of digital transformation is not reserved for large enterprises. Modern digital platforms and infrastructure are accessible, affordable and deliver massive transformation for medium businesses... Read |
 | Medium-size businesses do not have to stand back and watch the transformation of large organisations... Read |
 | Cash-strapped consumers returning from their December holiday break will breathe a sigh of relief at the petrol pumps as the price of petrol is set to come down by between 4-14 cents a litre this week... Read |
 | DANIEL KIBEL Looking abroad, massive events have been dominating the global investment landscape for the last few years. These events are going to substantially change the way investors approach investment... Read |
 | The fact that millions of debt-stressed consumers saw fit to splurge millions on Black Friday and Cyber Monday shows clearly that the message that the South African economy is in crisis has not yet sunk in, says economist Dawie Roodt, chief economist of the Efficient Group... Read |
 | According to the latest quarterly debt report from DebtBusters, South African consumers' debt, compared to what they earn, has increased greatly over the past four years... Read |
 | KEVIN WELMAN There are three main forces that will fundamentally shape the world of PR and business communications in 2020 and beyond... Read |
 | WAYNE ZWIERS With so much economic doom and gloom dominating news headlines, many business owners and leaders are taking a cautious approach... Read |
 | This time of the year is a boom time for cybercriminals. Consumers are shopping and transacting more... Read |
 | When venturing into the world of entrepreneurship, there are two ownership models to choose from... Read |
 | DIANE BOORMAN An intrapreneur is a person who has an entrepreneurial mindset but is employed by a company to drive innovative ideas and projects within their business... Read |
 | South African enterprise is no stranger to the phenomenon of cybercrime. In light of numerous high-profile data breaches, it is evident that digital espionage is on the rise. Read |
 | Seed Academy recently unveiled the "State of Entrepreneurship in South Africa" after surveying more than 1,000 entrepreneurs across the country... Read |
 | Global publications have exploded with reports of the most exciting new developments that can be expected in 2020... Read |
 | From January 2020, business-savvy youth from Khayelitsha, Mitchells Plain, Mfuleni and surrounding areas in the Western Cape will have the opportunity to engage in an in-depth, hands-on learning experience... Read |
 | Six startups represented the African continent at the Global Startup Awards 2019, which took place in Changsha, China from 11-14 December 2019... Read |
 | We've compiled our annual #BestofBiz 2019 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views... Read |
 | We've compiled our annual #BestofBiz 2019 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views... Read |
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