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SOUTH AFRICA

Retail sales growth expected to underperform economic growth
Retail sales growth expected to underperform economic growth

This year could prove to be a tough year for retailers, with real retail sales growth expected to underperform economic growth...

By John Loos 5 Jan 2017

SOUTH AFRICA

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The pros and cons of Black Friday for small businesses

Black Friday is an American tradition that has quickly taken root in Africa. The large online e-commerce shops and the major retail chains in many parts of the continent will be splashing out with big promotions and marketing campaigns to get consumers to part with their cash...

By Anton van Heerden 23 Nov 2016

SOUTH AFRICA

Boosting sales in contact centres
Boosting sales in contact centres

Call and staff costs are some of the biggest expenses in the contact centre...

By Wynand Smit 10 Aug 2016

SOUTH AFRICA

Is that Pikachu in the dairy aisle?
Is that Pikachu in the dairy aisle?

The Pokémon Go frenzy is sweeping the globe, as the virtual reality game skyrockets to the top of the iTunes and Google Play gaming lists...

By John Fullmer 26 Jul 2016

SOUTH AFRICA

The retail numbers
The retail numbers

Real retail sales growth for October continued to record a reasonably healthy growth rate under the weak economic circumstances...

By John Loos 14 Dec 2015

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