Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...
Despite the dissemination of vaccines in the months ahead, a larger portion of consumer spending will be impacted by recessionary conditions...
Ailsa Wingfield 11 Jan 2021
Salesforce data shows global online spend of $270bn...
For many industries, predicting the future during a pandemic would be difficult - if not impossible. Retail is different. Why?
Oliver Guy 13 Nov 2020
Digital sales are expected to hit all-time highs and lead to strained shipping capacity as retailers grapple with the impact of the Covid-19 pandemic...
To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...
Lee Naik 13 Oct 2020
Letlhogonolo Thobejane travels across the continent overseeing restaurant operations and contributing to the success of the KFC brand in Africa...
Builders marks its entry into East Africa with the opening of its first physical store in Nairobi, Kenya and the launch of a dedicated Kenyan online retail platform.
A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...
Game's vice president shares how the retailer has navigated business challenges and opportunities over the last 50 years, and how it aims to remain relevant beyond 2020...
Lauren Hartzenberg 31 Jul 2020
DPO Group will support the expansion of Network International's presence across Africa, one of the most under-penetrated and fast-growing payments markets in the world...
Amazon veteran Paul Misener shared insight into how the e-commerce giant approaches innovation and the profound role a diverse workforce plays in this process...
Lauren Hartzenberg 21 Jul 2020
Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...
Frederic Dimanche 6 Jul 2020
Popular South African retailer Game celebrates 50 years of trade this year...
The CMO Council has picked notable brand stand-outs experiencing an upturn in the global downturn...
East African startup Sokowatch has launched an e-voucher scheme to help ensure that essential food and goods are available, free of charge, to vulnerable families...
As Covid-19 shifts the global economic outlook into deep recession, reflecting the impact of social distancing measures on economic activity, no industry remains untouched...
Camilla Butler 5 Jun 2020
DHL Express has acquired a minority stake in Link Commerce, the UK-based e-commerce firm that helped the logistics company develop its DHL Africa eShop platform...
The Covid-19 pandemic has given rise to a new kind of African consumer who is already displaying fundamental shifts in consumption and purchase behaviour...
Forrester predicts that due to the coronavirus, retail sales in 2020 will decline by an average of 9.6% globally, a loss of $2.1tn...
