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    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps 
    #BizTrends: 6 global retail trends making their mark in FMCG
    #BizTrends: 6 global retail trends making their mark in FMCG

    By Lauren Hartzenberg 10 Feb 2023

    5 ways retail will double-down on digital in 2023
    5 ways retail will double-down on digital in 2023

    24 Jan 2023

    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

      15 Nov 2021

    Source: ©gajus -
    How Covid-19 accelerated retailer investment in tech

    6 Jul 2021

    Source: Getty
    Global shopper confidence surging as consumers return to stores - study

    30 Jun 2021

    Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher
    How Bezos and Amazon changed the world

      4 Feb 2021

    Gustavo via Pexels
    Global consumers ease back into in-store shopping - report

    4 Sep 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

      24 Jul 2020

    How mobile technology is driving sales in physical retail stores
    How mobile technology is driving sales in physical retail stores

      10 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

      6 Jul 2020

    When the coronavirus gets tough, the tough get stockpiling
    When the coronavirus gets tough, the tough get stockpiling

      3 Apr 2020

    Image source: .
    Two SA companies among Stevie Awards finalists for Sales and Customer Service

    17 Jan 2020

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

      10 Sep 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    A virtual magic carpet ride
    A virtual magic carpet ride

      16 Nov 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

      2 Apr 2013

    ClkClk recognised for most innovative technology of 2012
    ClkClk recognised for most innovative technology of 2012

    15 Mar 2013

    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs
    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

    8 Feb 2013

    BlackBerry World: RIM announces Wireless Achievement Award recipients
    BlackBerry World: RIM announces Wireless Achievement Award recipients

    3 May 2012

    Mindshare Technologies president to retire
    Mindshare Technologies president to retire

    1 Mar 2012

    Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

    7 Feb 2012

    Trust, transparency issues emerge for banks
    Trust, transparency issues emerge for banks

    27 Oct 2011

    How to contribute to Bizcommunity, from op-ed pieces to news
    How to contribute to Bizcommunity, from op-ed pieces to news

    Bizcommunity.com  3 Oct 2011

    Bank customers quick to sign up for debit rewards programs - but slow to redeem
    Bank customers quick to sign up for debit rewards programs - but slow to redeem

    28 Jul 2011

    Stevie Awards call for entries
    Stevie Awards call for entries

    25 Mar 2011

    Hassle-free sales environment revs vehicle purchases
    Hassle-free sales environment revs vehicle purchases

    11 Feb 2011

    Starwood Hotels & Resorts' customer service now using FaceTime
    Starwood Hotels & Resorts' customer service now using FaceTime

    21 Jan 2011

    2010's top PR stories
    2010's top PR stories

    6 Jan 2011

    Instant redemption opportunities lure in loyalty program customers
    Instant redemption opportunities lure in loyalty program customers

    18 Nov 2010

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    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

     15 Nov 2021

    Source: ©gajus -
    How Covid-19 accelerated retailer investment in tech

    6 Jul 2021

    Source: Getty
    Global shopper confidence surging as consumers return to stores - study

    30 Jun 2021

    Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher
    How Bezos and Amazon changed the world

     4 Feb 2021

    Gustavo via Pexels
    Global consumers ease back into in-store shopping - report

    4 Sep 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

     24 Jul 2020

    How mobile technology is driving sales in physical retail stores
    How mobile technology is driving sales in physical retail stores

     10 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

     6 Jul 2020

    When the coronavirus gets tough, the tough get stockpiling
    When the coronavirus gets tough, the tough get stockpiling

     3 Apr 2020

    Image source: .
    Two SA companies among Stevie Awards finalists for Sales and Customer Service

    17 Jan 2020

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

     10 Sep 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    A virtual magic carpet ride
    A virtual magic carpet ride

     16 Nov 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

     2 Apr 2013

    ClkClk recognised for most innovative technology of 2012
    ClkClk recognised for most innovative technology of 2012

    15 Mar 2013

    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs
    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

    8 Feb 2013

    BlackBerry World: RIM announces Wireless Achievement Award recipients
    BlackBerry World: RIM announces Wireless Achievement Award recipients

    3 May 2012

    Mindshare Technologies president to retire
    Mindshare Technologies president to retire

    1 Mar 2012

    Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

    7 Feb 2012

    Trust, transparency issues emerge for banks
    Trust, transparency issues emerge for banks

    27 Oct 2011

    How to contribute to Bizcommunity, from op-ed pieces to news
    How to contribute to Bizcommunity, from op-ed pieces to news

     3 Oct 2011

    Bank customers quick to sign up for debit rewards programs - but slow to redeem
    Bank customers quick to sign up for debit rewards programs - but slow to redeem

    28 Jul 2011

    Stevie Awards call for entries
    Stevie Awards call for entries

    25 Mar 2011

    Hassle-free sales environment revs vehicle purchases
    Hassle-free sales environment revs vehicle purchases

    11 Feb 2011

    Starwood Hotels & Resorts' customer service now using FaceTime
    Starwood Hotels & Resorts' customer service now using FaceTime

    21 Jan 2011

    2010's top PR stories
    2010's top PR stories

    6 Jan 2011

    Instant redemption opportunities lure in loyalty program customers
    Instant redemption opportunities lure in loyalty program customers

    18 Nov 2010

    SPS first processor of Street Savings mobile marketing
    SPS first processor of Street Savings mobile marketing

    20 Oct 2010

    Insurance marketers too focussed on acquisition
    Insurance marketers too focussed on acquisition

    22 Sep 2010

    Merkle expands into China
    Merkle expands into China

    17 Sep 2010

    Interbrand releases 100 "Best Global Brands"
    Interbrand releases 100 "Best Global Brands"

    16 Sep 2010

    Banks - make friends with your customers
    Banks - make friends with your customers

     13 Sep 2010

    Investment in speech analytics in call centres set to double

     23 Jun 2010

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