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New research: How employee emotions' impact on customer experience
New research: How employee emotions' impact on customer experience

The latest Ask Afrika Orange Index provides customer service trends, insights and thought leadership based on 13 years of data, across 32 industries and 155 companies, with representative companies as well as the government sector.

4 Mar 2015 08:05

Danette Breitenbach
Coping under fire

Janine Lazarus, founder and owner of Janine Lazarus media consultancy was a journalist for 31 years, and has worked across the board from newspapers to radio...

By Danette Breitenbach 3 Mar 2015 11:42

ThisIsMe, a solution to online fraud and identity theft in South Africa - KRAZYBOYZ
ThisIsMe, a solution to online fraud and identity theft in South Africa

We are leading ever increasingly connected digital lives. These online dealings affect our offline personas. So what happens if your identity is hijacked by someone else?

Issued by KRAZYBOYZ 3 Mar 2015 10:59

[Design Indaba 2015] Conference highlights - Day three
[Design Indaba 2015] Conference highlights - Day three

Did the Design Indaba 2015 conference save the best for last? Some say yes, with the audience hanging on every word of presentations by the likes of online video legend Casey Neistat and Israel's music game-changer Yoni Bloch...

By Leigh Andrews 2 Mar 2015 12:14

Evolving in-store digital media networks - Woolworths Rosebank - One Digital Media
Evolving in-store digital media networks - Woolworths Rosebank

One Digital Media (ODM) has been working with Woolworths over the last several years to enhance their in-store digital media network. The network has been growing in size and diversity with the ODM team implementing the media network in the majority of the South African Woolworths stores. This media-rich network is now evolving into a state-of-the-art communication channel.

Issued by One Digital Media 2 Mar 2015 12:03

World-class furniture and décor store Weylandts is hiring - Do you have what it takes?
World-class furniture and décor store Weylandts is hiring - Do you have what it takes?

Weylandts is a world-class furniture and décor store searching for truly unique sales consultants - individuals who have a keen eye for design, are self-motivated, and passionate about contemporary furniture and décor. Discover what it takes to join this ever-growing brand and see a glimpse of what they can offer.

Issued by Weylandts Home 2 Mar 2015 08:45

E-commerce - a way to share the market while protecting market share
E-commerce - a way to share the market while protecting market share

African consumers are increasingly searching online platforms with commercial intent, which include querying prices of goods, and researching where one can purchase products or services. According to research by Google South Africa, there was an increase of 49% in query volumes in Nigeria, 37% in South Africa and 33% in Kenya, during 2014.

27 Feb 2015 11:12