H&M and Woolworths score top marks in customer centricity rankings
H&M and Woolworths score top marks in customer centricity rankings

With economic conditions in South Africa likely to remain weak, the apparel retail industry growth forecast for 2018 is muted. In addition, the entrance of international brands has added further challenge for local incumbents.

12 hours ago

How Lemok Agency is helping this shopping centre identify and fulfill less-obvious shopper needs
How Lemok Agency is helping this shopping centre identify and fulfill less-obvious shopper needs

Sammy Marks Square has commissioned Lemok Digital Agency to come up with an integrated launch campaign for Sammy Marks' free three hours uncapped Wi-Fi, and as part of the campaign, the Lemok team is helping Sammy Marks Square reimagine how the centre caters for the needs of its customers. Hence, as part of the Wi-Fi launch, Lemok Digital Agency is assisting Sammy Marks Square in also launching The Hub @ Sammy Marks, which is a co-working space envisioned for entrepreneurs and freelancers.

Issued by Lemok Group 3 days ago

The Greenhouse
The Greenhouse

To truly gain insights from consumers, it is vitally important that we meet them and interact with them in the most natural, human way. We developed the IGI Greenhouse platform to do just that.

Issued by IGI 15 Feb 2018

Unilever threatens to pull ads from 'divisive platforms'
Unilever threatens to pull ads from 'divisive platforms'

THE HAGUE, Netherlands - Anglo-Dutch consumer giant Unilever, one of the world's largest advertisers, threatened on Monday to snub digital platforms that fail to protect children or help "create division" in society.

13 Feb 2018

How retailers and shopping centres can take advantage of the newly launched WhatsApp business app
How retailers and shopping centres can take advantage of the newly launched WhatsApp business app

Customers want the extra attention... and frankly, they deserve it...

Issued by Lemok Group 13 Feb 2018

South Africans are sentimental spenders - Mastercard Love Index
South Africans are sentimental spenders - Mastercard Love Index

South Africans continue to say "I love you" by investing in experiences over material goods, as new data shows sentimental spending has increased by 50% since 2015, with the number of transactions up by 63% during the same period. Also going up significantly is the number of e-commerce transactions, increasing by 990% between 2015 and 2017.

13 Feb 2018