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Manufacturing Indaba 2018

Designing a great customer journey can help even the smallest digital offering
Designing a great customer journey can help even the smallest digital offering

From the moment they click onto an e-commerce site, customers develop a lasting impression of your brand...

By Brendon Williamson 2 days ago

How technology is driving the millennial retail market
How technology is driving the millennial retail market

Over the last decade, the retail industry has seen a shift in how it operates. The exponential increase in online shopping has had a significant impact on how we buy our products...

By Mark Thomson 16 May 2018

CMOs struggling to fully optimise routes to revenue
CMOs struggling to fully optimise routes to revenue

Joint study reveals marketers are spending more time in meetings about collaboration than growing relationships with customers looking to more deeply engage with brands...

16 May 2018

Which SA brands won Mother's Day this year?
Which SA brands won Mother's Day this year?

This year a number of brands used Mother's Day as an opportunity to win over the hearts and cash of consumers looks to lavish their mums. But who stood out though?...

15 May 2018

Overcoming customer aversion to innovative retail technologies
Overcoming customer aversion to innovative retail technologies

In a dynamic business world, characterised by shorter product life cycles, growing customer demands and intense competitive rivalry, innovation is increasingly being considered a key element in a business's strategy to attract and maintain customers.

By E van Tonder and DJ Petzer 15 May 2018

The Missibaba x Mami Wata surfboard bag is B-A-N-A-N-A-S
The Missibaba x Mami Wata surfboard bag is B-A-N-A-N-A-S

What do you get when you take two creative brands, a shared love of bananas, and a desire to do some good? The Missibaba x Mami Wata Bananananananas custom surfboard bag...

By Maroefah Smith 14 May 2018

Mommy's little cyborg: Meet Generation Alpha
Mommy's little cyborg: Meet Generation Alpha

Generation Alpha, made up of children born from 2010 onwards, has already attracted the attention of marketers and start-ups around the world...

By Bronwyn Williams 11 May 2018

Jaza Duka benefits local communities by giving them quicker, more reliable access to the products they need most to support their families.
Pilot study to overcome cash constraints for entrepreneurs

Mastercard and Unilever break down barriers to growth for micro entrepreneurs with first-of-its-kind digital lending platform...

9 May 2018

Social media killed the runway star
Social media killed the runway star

Social media has completely changed the modelling industry. A model's origin story is now based on Instagram...

By Maroefah Smith 4 May 2018

South African women increasing purchasing power online
South African women increasing purchasing power online

According to a survey released by We Are Social, South African women currently account for 47% of the country's e-commerce market...

4 May 2018

Goodbye Malaria's retail roll-out
Goodbye Malaria's retail roll-out

This is the story of how a simple retail product can be used creatively and effectively in a life-saving project...

Issued by Scan Display 2 May 2018

Vote with Your Tote project. Image supplied.
NYC artists design totes highlighting the importance of reducing plastic waste

NYC bodega owners and artists have launched a project to design totes highlighting the importance of reducing plastic waste and to send a message to the governor that New York needs a bag fee - not just a bag ban...

2 May 2018

Responsiveness, the only way to go for future-fit brands
Responsiveness, the only way to go for future-fit brands

It's hard for brands to rely on their legacy because modern-day consumers are more open to trying new things. They have access to more information and this has led them to being more empowered and taking on more risks like trying new products...

By James Maposa 26 Apr 2018

Pacinamix on making great collaborations look tasty
Pacinamix on making great collaborations look tasty

Pacinamix, McDonald's PR and communications agency, has taken an amazing leap in looking at ideas that bring food and fashion together...

Issued by Pacinamix 26 Apr 2018

New technologies are invading fashion boutiques. Credit: Pinsetti/Pixabay
Digital by design: how technology is breathing new life into the fashion business

Marketplaces, online platforms, customised offerings, virtual fitting rooms and other innovations are all examples of the "phygital" transformation of fashion retail...

By Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018

Checkers swops Little Shop for eco-friendly seedling kits
Checkers swops Little Shop for eco-friendly seedling kits

In a follow-up to the Checkers Mini Shop collectables craze launched in 2016, the retailer has announced its newest campaign consisting of environmentally-friendly Little Garden seedling kits...

25 Apr 2018

'Africa Rising' is a global megatrend - Euromonitor
'Africa Rising' is a global megatrend - Euromonitor

Euromonitor International has just released a Shifting Market Frontiers Megatrend forecast in which it pegs 'Africa Rising' as a megatrend...

By Louise Marsland 24 Apr 2018

CNA and Edgars stores to sport new look
CNA and Edgars stores to sport new look

A rebrand is on the cards for CNA and Edgars stores as part of Edcon's turnaround strategy to win back shoppers...

By Lauren Hartzenberg 23 Apr 2018

The digital transformation of menu boards
The digital transformation of menu boards

Menu boards, which play a pivotal role in the consumer menu selection process in quick service restaurants (QSR), have evolved by leaps and bounds over the past 15 years...

20 Apr 2018

Empathy - a two-way street in customer service
Empathy - a two-way street in customer service

It's no secret that personalisation is essential in developing a successful customer experience. Central to that is getting to know all you can about your customer and using that information to drive the interaction...

By Wynand Smit 18 Apr 2018

Are you asking the why beyond the why?
Are you asking the why beyond the why?

Your company is planning on launching a competitive product offering to new regions that, if successful, is set to shake up the market and monumentally increase your brand awareness and profit margins across the country. The most important thing to plan your go to market strategy? Know thy customer...

By Lara-Anne Derbyshire 18 Apr 2018

E-commerce and millennials
E-commerce and millennials

Millennials have such close ties to online shopping and smartphone usage, but what does e-commerce mean to them?...

By Fiona Brauns 18 Apr 2018

The role of mobile in building brand loyalty
The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 16 Apr 2018

Unbranded awning over Ta-Barbetta, the village baker | Mark Leach
A South African's guide to moving to and making it in Malta: The invisible baker

Diagonally across from our village house and on the opposite corner lies one of the great marketing mysteries of Malta, a retail conundrum that would perplex even Sherlock Holmes - the case of the invisible baker...

By Marcus 'The Maltese Falcon' Brewster 13 Apr 2018

Col'Cacchio Insta-readies its dining experience
Col'Cacchio Insta-readies its dining experience

Italian-inspired restaurant franchise Col'Cacchio has added an engaging element to their dining experience that would hold special appeal for their social media-savvy customers...

12 Apr 2018

Location and voice technology are the future of retail
Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

BMi Research in partnership with BlackCurve brings price management solution to South Africa
BMi Research in partnership with BlackCurve brings price management solution to South Africa

One of the greatest challenges facing today's online retailers is accurate pricing. In fact, it's such a business-critical activity that getting it right - provided the data and pricing are accurate - is more than likely to result in an increase in sales and ultimately profits...

Issued by BMi Research 10 Apr 2018

H&M’s New Routine sportswear campaign featuring graffiti artist Revok’s unauthorised artwork in the background. © H&M
Big brands ripping off street art is not cool: why illegal graffiti should be protected by copyright

When street artist Jason "Revok" Williams sprayed his trademark chevrons on a handball court in Brooklyn, he probably didn't imagine he would end up in a legal fight with a high-street fashion giant for breach of copyright...

By Enrico Bonadio 9 Apr 2018

Social shopping with #SpreeGallery
Social shopping with #SpreeGallery

Online fashion retailer Spree has launched #SpreeGallery - a new social shopping hub that invites customers to share images of themselves wearing products bought on Spree...

9 Apr 2018

Mobile and social are dominant forces in SA retail
Mobile and social are dominant forces in SA retail

Virtual shopping is becoming the norm. Using our mobile devices to window shop and find the best price, product reviews, and advice through social media has reinvented the shopping experience...

By Kerry Hope 6 Apr 2018

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