Africa's first AR experience on Facebook Messenger

Pan-African Payments company, Celulant, has built the first augmented reality powered try-on experiences in Facebook Messenger...

13 hours ago

Customer expectations outpace brand experiences

Acceleration of digitisation raises the bar for companies to innovate - or be left behind...

By Hans Zachar 12 Nov 2018

Mobile app launched to connect to African fashion designers

Lesela, meaning cloth or fabric in Sesotho and Swahili, is a new mobile app that provides access to African fashion designers...

1 day ago

#AfricaCom2018: How to leapfrog when improving customer experience

On the second day of AfricaCom 2018, Indranil Das, VP and head of Ericsson digital services for EMEA explained the importance of asking if the customer experience exceeds the customer expectation...

By Leigh Andrews 14 Nov 2018

#ShopperInsights2019: I love you, but...

Despite retailers widening their repertoire, baskets are shrinking as tough times for shoppers dictate more planning and less impulse shopping...

By Danette Breitenbach 8 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

We're in living in an omnichannel world. We use a number of different paths to get to the products, info and services that we want. Search has become intuitive...

By Lauren Hartzenberg 6 Nov 2018

SANParks buys Foxbat light aircraft to combat rhino poaching in KNP

A whopping R2,940,000 was raised over the past year for the MyPlanet Rhino Fund thanks to 34,000 supporters...

2 Nov 2018

Jumia welcomes framework for e-commerce regulation in Nigeria

Juliet Anammah, CEO of Jumia Nigeria, has described the recent tripartite motion to develop a framework to regulate the activities of e-commerce platforms in Nigeria as a round peg in a round hole...

14 Nov 2018

What Nestlé's attempt to trademark the shape of a KitKat teaches us about design

For many people there is something irresistible about chocolate. But in the hungry rush to make it part of our bodies there is a missed opportunity to meditate on different gestural experiences...

By Tom Lee and Stefan Lie 2 Nov 2018

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