21 Sep 2009

 

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A little help...

At a time when nothing seems to be free anymore and banks are looking to syphon off whatever they can in desposit and withdrawal fees, one can really appreciate when a bank actually offers a little help. Nedbank is holding its small business management seminars next month, which will take place countrywide between 12 - 29 October. Entrance is free (yes, you heard me - free) to small business owners, and registration opens today, so book your place before you lose out.

On the subject of giving a leg-up to the little guy, gifted young designer Marize Malan (pictured left) took the Sanlam SA Fashion Week catwalk by storm last week to be named the 2009 winner of the Elle New Talent Award. In association with Mr Price, Malan has been given the opportunity to craft her own future and is one step closer to her own label. Congratulations! For those fashionistas looking to get their hands on her Afro-Indian chic, Malan's creations will be available in select Mr Price stores shortly.


Shan Radcliffe, Retail editor
retailnews@bizcommunity.com
Responses to this column welcomed in our new online editor's column archive.


Top stories



Editorial news

Retail


Keen interest in CWG auction
The 25th Nedbank CWG (Cape Winemakers Guild) Auction will be held at the Spier Conference Centre in the Stellenbosch Winelands on Saturday, 3 October 2009, and the organisers have reported that a wave of buyers, including private collectors, has registered early. Read more >>

Advertisement:


Mother City's Marize Malan is Elle's new top talent
Twenty-five year old Capetonian Marize Malan is one step closer to her designer dreams, having scooped the Elle New Talent Award 2009 at Sanlam SA Fashion Week on Wednesday night, 16 September. The awards, held in association with Mr Price offer the winner an opportunity to join the ranks of top emerging South African designers. Read more >>

Countdown to Elite Model Look SA
The first Elite Model Look South Africa competition will announce its winner on 23 September 2009 at the Forum | Turbine Hall Newtown, Johannesburg. The 20 finalists, chosen from among 264 candidates across the country, will be presented in a live fashion show where they will display some of the major South African brands, highlighting South Africa's top designers and contest sponsors. Read more >>

Barbie's birthday adds flavour to SA Fashion Week
[Ilva Pieterse] Sanlam's SA Fashion Week's opening last night, Wednesday, 16 September 2009, was well attended by a broad spectrum of eager and excited fashion fanatics, all dressed to the nines. Amid flashes of fuschia, ribbons of rose and pink posters, trendspotters gathered at the Sandton Convention Centre to see what local talent has to offer while celebrating the 50th birthday of pop-culture princess Barbie. Read more >>

Nederburg Auction rakes in over R4-million
In a year that marks the 35th anniversary of the Nederburg Auction and the 350th year of South African winemaking, the overall income at the auction, held in Paarl on Saturday 12 September 2009, totalled just over R4-million. Although down approximately 16% from last year's R4,79-million, the overall result exceeded expectations when considering the present economic conditions and highly competitive trading environment in the global wine market. Read more >>

Excellence awards for Sandton City tenants
Sandton City recently held its first Tenant Excellence Awards, selected from the results of the past three years' audits by Sandton City Service Mystery Shoppers, at the Sandton Sun. The awards were based on customer service, merchandising, window displays and product knowledge and included the Long Service Award for independent storeowners, who have been in the centre for its 36 years. Read more >>

First Black Cape Sommelier in South Africa
Milton Makhaza joins only two other South African sommeliers to qualify as a distinguished Cape Sommelier, a recently introduced programme from the Cape Wine Academy ahead of the 2010 World Cup. The qualification is recognised worldwide, and late last month at the Mount Grace Country House and Spa Hotel in Magaliesburg, Makhaza, as the hotel's sommelier, became the first Black South African to achieve this title. Read more >>

Associations


Lifetime Achiever Award for Leissner
At the 13th Annual African Congress of Shopping Centres in Sandton on Wednesday 16 September 2009, the South African Council of Shopping Centres (SACSC) awarded Gerald Leissner the Lifetime Achievement Award. Read more >>

Sactwu confirms wage strike
The Southern African Clothing & Textile Workers' Union (Sactwu) on Monday confirmed that a clothing industry wage strike would start on Tuesday, 15 September 2009. Read more >>

Banking & Finance


SARB feels the recession; new notes to combat counterfeiting
The South African Reserve Bank (SARB) did not go unaffected by the global financial meltdown in the last financial year, according to the bank's Governor, Tito Mboweni. Read more >>

African Banker Awards 2009 nominees announced
African Banker, the banking and finance in Africa magazine, announced yesterday, Tuesday, 15 September 2009, the shortlist for its annual African Banker Awards to be held on 6 October 2009 at the Four Seasons Hotel during the World Bank/IMF annual meetings in Istanbul, Turkey. Read more >>

South Africa, China bank loan of US$1 billion
On Friday 11 September 2009, Standard Bank of South Africa Ltd (SBSA) signed a US$1 billion loan facility with major Chinese banks: Industrial and Commercial Bank of China (Macau) Limited; Bank of China; China Development Bank; and China CITIC Bank in Macau. Read more >>

Brand news


Coca-Cola - Best Global Brand 2009
NEW YORK, US: The Best Global Brands 2009 rankings were announced late last week by Interbrand, in conjunction with Business Week. The 10 top brands (in highest ranking order) are Coca-Cola; IBM; Microsoft; GE; Nokia; McDonalds; Google; Toyota; Intel; and Disney. Read more >>

Nectar of the gods becomes perfume
A new high-end parfum, Idiom by Tammy, is possibly the world's first to be inspired by wine and is the result of a partnership between the Bottega family's Idiom wines and Tammy Frazer of Frazer Parfum. Read more >>

Darsot spices up with new Chakalaka choices
[ActivRetail] The Darsot Food Corporation has launched two new Chakalaka variants, Dürsots Mild Chakalaka and Dürsots Hot Chakalaka. Read more >>

Former workers held for fraud - Coca-Cola
SHANGHAI, CHINA: Coca-Cola said on Tuesday, 15 September 2009, two former employees of its Shanghai bottling company had been arrested for corruption. Read more >>

Cadbury slams Kraft's 'low growth'
LONDON, UK: British confectioner Cadbury criticised US food giant Kraft Foods for having a "low growth" business model in rejecting their "unappealing" takeover bid, a letter on its website showed. Read more >>

Commercial property


Turnaround plan for Kings Mall
[Derrick Spies] The worst may be over for Kings Mall in Gonubie as a turnaround strategy is being implemented by the provisional liquidators to attract tenants back to the shopping centre. Read more >>

CRM


CRM in 2009: personal, social, mobile, adaptable
[John K. Higgins] Making sure that every customer gets the personal touch may be fairly easy for the owner of a neighborhood bakery, but in a mass market of millions, making each customer feel like an individual is a formidable challenge. In the information age, tools like customer relationship management software make it possible for companies to apply a personal touch to the mass market - and that's golden. Read more >>

e-Commerce


The bright, cloudy future of e-commerce
[Steve Coy] There are exciting days ahead for e-commerce. An impressive set of innovations need only to be pulled together for companies to move to a new, high-powered level of functionality. Underlying all of the advances are the concepts of Software as a Service (Saas) and Platform as a Service. In short, everything is going to the cloud. Read more >>

Zara to sell clothes over the Internet
MADRID, SPAIN: Spain's Inditex, Europe's largest clothing retailer, said on Wednesday, 16 September 2009, it would start selling its flagship Zara brand clothes over the Internet later this year in selected European markets. Read more >>

E-Commerce innovations - what's now and what's next
[Pete Sheldon] Just as the evolution of the speed-skating boot set new standards for the sport, innovation in today's constantly evolving e-commerce landscape has worked as a catalyst to move it forward. E-commerce practitioners from all industries need to be ready to step up and embrace innovation as a means of staying ahead of the game. Read more >>

Exhibitions


Time for rAge 2009
The 2009 Really Awesome Gaming Expo (rAge) will take place 2 - 4 October 2009 at the Coca-Cola Dome in Northgate, Johannesburg. Highly rated for bringing together the most popular and cutting-edge computer and videogames, technology, gadgets and lifestyle entertainment products, it is said to be the largest ever. Read more >>

New partner increases community stakes at Soweto Festival
Adele Lucas Promotions (ALP), organisers of the Soweto Festival, announced on Tuesday 15 September 2009 the addition of a 49% partner, Greater Soweto Business Forum (GSBF). Read more >>

Lack of provincial funding halts Khayelitsha Festival
On Friday 11 September 2009, Adele Lucas Promotions and the Khayelitsha Development Forum announced that the 2009 Khayelitsha Festival, scheduled for end of October 2009 is postponed until further notice. Their joint statement indicated that the commitments made by the provincial government of the Western Cape at the opening of the 2008 festival have not yet materialised. Read more >>

Green sustainability


Earth Hour scoops the green
The enormously successful Earth Hour Campaign run on 28 March 2009 by World Wildlife Fund (WWF) scooped the Mail & Guardian Greening the Future Award in the category Environmental Best Practice in Non-Profit Organisations recently. Read more >>

Vineyard Hotel goes green
GreenX Energy will supply Renewable Energy Certificates (RECs), which provide the certification of Green Power for the Vineyard Hotel & Spa's Conference Centre in Newlands, Cape Town. Read more >>

Abnormal trailer from Barloworld adopts RTMS, green standards
Barloworld Logistics' plans to design and build an abnormally long, aerodynamic trailer necessitated the company voluntarily adopting the Road Traffic Management System (RTMS) standard, ARP 067-1:2007. This system is a prerequisite for the performance based standards (PBS) approach to vehicle design and operations. Read more >>

Health & Safety


Test for raw milk abnormalities
HILLEROD, DENMARK: Foss, one of the world's leading providers of analytical instruments for the food, agricultural, chemical and pharmaceutical industries, announced on Wednesday, 16 September 2009, that it has extended the availability of its software functionality to spot adulterated raw milk. Read more >>

Hospitality


Italy meets Africa at Balducci's
A long time favourite at the V&A Waterfront, Balducci's has created new menus to capture tourist and local taste buds by combining Italian pizzazz with African zing. Read more >>

Women chefs rule
The Unilever Foodsolutions Chef of the Year was this year won by women in all four categories, disproving the theory that only men make good chefs. Read more >>

Import/Export


China textile remains constant
Textile exports from China to South Africa remained constant over the past few years, Chinese Assistant Minister Zhai Jun said in Pretoria last week. Read more >>

Import tariffs, export taxes
[Shannon Sherry] Higher food import tariffs aimed at protecting local producers — and new export taxes on primary produce aimed at boosting local manufacture — are on the cards, judging by a confidential department of trade & industry (DTI) document. Read more >>

Textile industry should go for 'quality' market
[Michael Hamlyn] In response to the Chinese government's decision not to renew a voluntary two-year restriction on textile imports to South Africa, Mario Ambrosini, Inkatha Freedom Party party spokesman on trade and industry, said that SA's textile industry will have to adapt to compete at the quality end of the textile industry. Read more >>

Ethiopia opens coffee quality centre
ADDIS ABABA, ETHIOPIA: Ethiopia, the world sixth biggest coffee producer, announced on Monday, 14 September 2009, it had opened a quality control centre to boost exports of the product, which accounts for 60% of foreign revenue. Read more >>

Instore media


PoS campaign boosts chocolate sales
Following a TillTops advertising campaign aimed at boosting sales of Tiger Brands' Black Cat Bars, Top of Mind has released figures that show an average sales increase of 101.6% for the chocolate brand during the campaign. Read more >>

Logistics


Gama's lawyer attacks Hogan
[Nkululeko Ncana] Suspended Transnet executive Siyabonga Gama's legal team has accused Public Enterprises Minister Barbara Hogan of siding with the parastatal in the battle between him and its board. Read more >>

Hogan seeks quick Transnet solution
[Linda Ensor] CAPE TOWN: Public Enterprises Minister Barbara Hogan took a stand yesterday, 15 September 2009, against any protracted delay in the Transnet succession saga, saying that if necessary she would use her prerogative “in consultation with Cabinet” to decide on a new CEO. Read more >>

Manufacturing


Textile workers get new offer
Employers in the clothing and textile industry have revised their wage offer to striking workers, the union said. Read more >>

Will the Sactwu strike unstitch the industry?
Interviewed on e-news 24 on the eve of a national clothing and textile strike by the South African Clothing and Textile Worker's Union (Sactwu), Renato Palmi said it was very disappointing that such action would be evoked. Read more >>

Merchandising


Beijing chocolate theme park to open next year
BEIJING, CHINA: China plans to cater to the country's rising number of chocoholics with the opening next year of a Willy Wonka-style theme park in Beijing, complete with a replica Great Wall, state media said. Read more >>

Regulatory


Price-fixing probe may extend to industry forums
The Competition Commission's recent launch of probes into possible collusion in industries including steel, construction, petroleum and retail, has raised questions about the practices of industry associations that foster co-operation within domestic and overseas markets. Read more >>

Proposal to protect copyright law online
The European Publishers Council (EPC) published its proposed measures to protect intellectual property rights and combat counterfeiting and piracy on Monday, 14 September 2009. It has been vocal in the copyright debate calling not for a change in copyright law, but rather for regulatory support for technical solutions to copyright compliance. Read more >>

Puma loses trademark case
[Sanchia Temkin] The Supreme Court of Appeal last week dismissed an application for trademark infringement brought by German manufacturer Puma against South African importer and distributor of footwear Global Warming. Read more >>

Research


SA retailer confidence at eight-year low
Results from the latest Bureau for Economic Research (BER) retail survey reveal that retailer confidence declined sharply during the third quarter of 2009, falling from 47 to an eight-year low of 35 index points. Read more >>

Loyalty programmes too complex
A survey on multinational hotel rewards systems indicates that the programmes are in the mature phase of the product lifecycle and hoteliers are challenged to differentiate their programmes from those of competitors. The stage is set for programmes to be developed in new, increasingly creative, directions. Read more >>

Retail marketing


Tester units extend brand reach
Washroom frames, already capable of communicating verbally with customers, now go one further and offer samples. The 'Tester Units' are attached to TLC's trademark A4 washroom frames and strategically installed at basins and mirrors, giving consumers an instant opportunity to sample aerosols, liquid hand soap, shaving gel and virtually any bottled personal product. Read more >>

Retail services


Offer designer jewellery as incentive
Companies struggling to find incentive rewards for top performers or clients can now add manufacturing jeweller vouchers to the list. Maxi's, a jewellery manufacturer in Cape Town, offers a consultation and design session as part of the voucher to allow the recipient to choose his or her reward design. This means that the jewellery is unique to each individual's taste and still costs around 50% less than would be available through a traditional retail jeweller, as Maxi's is a manufacturing jeweller and, after 20 years in the business, has the contacts and the buying expertise to make this high value product as cost-effective as possible. Vouchers can be customised to suit each client's specifications and can be made up in any denomination.

Retailers


Truworths announces CFO resignation
Retailer Truworths International has announced the resignation of Quentin Scorgie, the incumbent chief financial officer, as director of the company and its subsidiaries with effect from 30 October 2009. Read more >>

Cashbuild targets rural areas for expansion
[Thabang Mokopanele] Building materials retailer Cashbuild, which is reaping rewards for opening stores in rural areas, expects to spend R200m on opening 10 new stores and refurbishing old ones this year. Read more >>

Supply chain


Zim retailers sideline wholesalers as competition intensifies
[Dumisani Ndlela] Zimbabwe's retail players are circumventing wholesalers in the country's supply chain as retail competition in the country intensifies. Retailers are seeking direct relationships with manufacturers in order to cut prices and keep customers in a highly competitive market. Read more >>

Super Group posts headline loss
Supply chain management group Super Group on Tuesday, 15 September 2009, reported a diluted headline loss of 170.9 cents for the year ended June 2009 compared to a profit of 11.3 cents per share in 2008. Read more >>

Technology


Electronically avoid new smoking laws
The new anti-smoking laws that make smoking illegal in ‘partially enclosed' public places such as covered patios, verandas, balconies, walkways and parking areas and the restriction of under-18s into smoking areas is putting more pressure on smokers to adapt their habits. Read more >>

Ease of use trumps price when choosing a cellphone
[Lesley Stones] Consumers pay more attention to the risk of confusion than they do to cost when they choose their cellphones, smartphones and other mobile devices. Read more >>

Training


SMME free management seminars are back
Nedbank Small Business Services will tour its successful Small Business Management seminars around South Africa from 12 - 29 October 2009. Entrance is free to small business owners seeking the practical advice and knowledge of the speakers. Read more >>


Company news

Brand news


Big T Burgers - A trusted South African favourite now available in new eye-catching packaging - General Mills
Big T Burgers, a popular South African choice for over 30 years, has had its packaging redesigned to make it more recognisable and easier to locate for shoppers. Read more >>

Fresh new work from the fresh breath expert - Cadbury South Africa
Clorets has recently created a selection of new communication campaigns consisting of radio, print, outdoor billboard and ambient executions. The campaigns are the result of intense focus on the Clorets brand that has already seen the launch of an innovative two-piece pack, and the rebranding of their blister pack range this year. Read more >>

Chewn your own adventure: Iceland or Las Vegas? - Cadbury South Africa
Need an adventure? A once-in-a-lifetime experience awaits with the launch of Stimorol's first on-pack promotion. With a chance to win a trip for two to either Iceland or Las Vegas worth R100 000, Stimorol is giving consumers the chance to ‘chewn' their very own adventure. Read more >>

Franchising


It's official - you get the Best Services at Tiger Wheel & Tyre Sandton - Tiger Wheel & Tyre
Tiger Wheel & Tyre Sandton is celebrating service excellence after clinching first place for Best Services at the coveted Sandton City Tenant Excellence Awards. Read more >>

Logistics


Imperial Logistics companies win gold and silver at the PMR Awards - Imperial Logistics
Two Imperial Logistics operating companies have received PMR Awards - TFD Network Africa and The Cold Chain received the Golden Arrow and Silver Arrow Awards respectively, and were both rated “first overall outstanding performance” in the national survey on FMCG supply chain management companies. Read more >>

Retail marketing


Festive season jump-start! - Sphere Animation Studio
Unbelievably, Christmas is just around the corner and as agencies and production houses gear up to derive and produce their festive season campaigns Sphere Animation Studio has some recommendations to consider for a successful year-end. Read more >>


BizLounge


New accounts
  • The I&J partnership continues with Isilumko Media Studentwise - more info

    Jobs offered
    Super Mover Seller - Durban
    Join the Workwear Revolution. We are looking for quality driven, stylish and hard working people. Whatever you do, you will be part of selling the best workwear on the planet. Read more >>

  • Head: Collections and Debt Management - Johannesburg Central
  • Credit Risk Analyst - Southern Suburbs
  • General Manager - Southern Suburbs
  • Operations/Warehouse Management - Southern Suburbs
  • HR Manager - Cape Town
  • Key Account Manager - Johannesburg North

  •   OPEN DOOR Recruitment:
    Specialising in
    Media Sales,
    Advertising and
    Marketing placements
    www.opendoor.co.za

    Events to diarise
  • New Buzz Marketing Tactics Britefire - Cape Town, 21 September
  • The Six P's of Marketing in Africa Upbeat Marketing - Johannesburg, 22 September
  • Sink or Swim - New Companies Act The Dynamix Academy - Countrywide, 22 September
  • Internal Branding: Delivering the Brand Promise BrandOvation - Johannesburg, 23 September
  • Achieving results in sales Forward Vision - Sandton, 24 September
  • Corporate Social Media Marketing Conference Customised Skills Development - Johannesburg, 29 September
  • Digital branding in the innovations econmy Vega - Johannesburg, 29 September
  • Personal branding Seedbed Consulting - Harare, 30 September
  • How Germany won the World Cup of Nation Branding BrandOvation - Johannesburg, 1 October
  • Marketing planning and strategy Market Tree - Durban, 2 October
    Upcoming events
  • Indigenous Plant Sale at Good Hope Nursery Good Hope Nursery - Cape Town, 26 September

    Quotes
    "An image . . . is not simply a trademark, a design, a slogan or an easily remembered picture. It is a studiously crafted personality profile of an individual, institution, corporation, product or service." - Daniel Boorstin"The absolute fundamental aim is to make money out of satisfying customers." - Sir John Egan"To design is to communicate clearly by whatever means you can control or master." - Milton Glaser"Success means having the courage, the determination, and the will to become the person you believe you were meant to be." - George Sheehan"We want consumers to say, 'That's a hell of a product' instead of, 'That's a hell of an ad.'" - Leo Burnett

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