Retailers suffered their first sales slump in six years after inflation was taken into account- prompting some to ask, did Tito do too much? 14 Feb 2008
Should email marketers be worried about statistics claiming that young people don't use email anymore? That the most pervasive and utilised electronic communication method is in peril because kids would rather text or IM or message each other via their social-media networks? This opinion piece relates to the US market, but there are lesson too for SA. 14 Feb 2008
Such has been the growth in on-line shopping around the world that now 85% of world's online population shopped on the web. 14 Feb 2008
An international conference discussing threats of counterfeit medicine and their effects on patients in Africa is underway in Johannesburg. 14 Feb 2008
Retail in the United Kingdom faces one of its toughest ever years as like-for-likes go negative. 13 Feb 2008
HR as a function and a profession is transforming – willingly or unwillingly. It is no more the traditional administrative and process-focused role of the past. 13 Feb 2008
The Johannesburg Tourism Company (JTC) has announced that Lindiwe Mahlangu has been appointed Chief Executive Officer of JTC as of 1 March 2008. 12 Feb 2008
In the run up to the 2010 FIFA World Cup, South African Tourism's (SAT's) annual Welcome Awards 2008 will showcase service excellence in the industry. 12 Feb 2008
What explains between-school differences in rates of sexual experience? 12 Feb 2008
The consolidated contact center platform is the next step in providing improved availability of contact center resources at a lower cost. The four walls of the contact center are rapidly eroding... 12 Feb 2008
The recent fuel price increases place even further constraints on disposable income – but it need not be all gloom and doom for motorists because they can curtail costs with a little planning and common sense. 11 Feb 2008
In the world of email marketing and marketing in general, everyone loves to discuss testing. It's usually the second thing out of a marketer's mouth when discussing email, outside of how often to send email. 11 Feb 2008
Following the successful hosting of the Commonwealth Heads of Government Meetings by Uganda in November last year, Uganda's capital will host this year's African E-Government Forum. 11 Feb 2008
It may take another period of prolonged cutbacks in consumer spending - brought on by a recession, perhaps - for companies to realize they must incorporate CCOs into their structural DNA. That's when the old industry maxim that it's more expensive to get new customers then keep the ones you have is likely to be dusted off and re-examined. 11 Feb 2008
In order for retailers to derive actionable insights from their data for improved customer knowledge and loyalty, they need to ensure their data is reliable. Aberdeen's research demonstrates that Best-in-Class retail companies are able to react more quickly to customer demand because they operate using real-time information that is cleansed and tracked against goals and previous performance. 11 Feb 2008
The World Health Organization (WHO) released a report on 7th February, covering global tobacco use that reveals the world is making progress, but not a single country has brought in all the key measures necessary to implement full tobacco control. 11 Feb 2008
Retail group says that it will continue to expand its organic food range, aiming to increase organic food sales by more than one billion rand by 2012. 8 Feb 2008
“The major gains made by South Africa in the economic sphere, since 1994, warrant celebration and pride indeed,” states Jerry Vilakazi, Chief Executive Officer, Business Unity South Africa (BUSA). 8 Feb 2008
Traffic = eyeballs = money. 8 Feb 2008
Cut-price cooking oil used in most Malian households has been found to contain gossypol, a toxic substance that is known to cause sterility, cancer and inhibit growth. 8 Feb 2008