"Understand what keeps the customer up at night." Those words from Bob Regnerus hit at the heart of successful e-commerce transactions. 5 Feb 2009
Not content to essentially dominate online book sales - not to mention a slew of other merchandise categories - Amazon.com launched a new game download service Tuesday. 5 Feb 2009
South Africa's trade deficit has dropped from R88 billion to R64.5 billion, according to the revised South African Revenue Service (SARS) statistics for trade for 2008 released on Wednesday. 5 Feb 2009
South African retailers have adopted a wait-and-see approach regarding their assets in Zimbabwe, several companies said this week. 4 Feb 2009
Mobile phone manufacturer Motorola reported yet another disastrous quarter of financial results Tuesday that sent the struggling company's stock plummeting 11% to US$4.03 per share in mid-day trading. 4 Feb 2009
Shoppers frequenting The Foschini Group (TFG) stores could soon have access to the latest touch screen technology and interactive kiosks to check the status of their accounts and browse the latest clothing ranges. 4 Feb 2009
Retailer New Clicks (NCL) reported on Wednesday, 4 February 2009, that it has cancelled and delisted 21.5 million ordinary shares, but that this would have no financial impact on headline earnings per share. 4 Feb 2009
While marketers have long understood that kids are key influencers in their homes, recently we have seen more clients shifting their efforts back to a mother focus. And we've noticed that mothers' criteria for their kids seem to be shifting from what they were 10 years ago, when Just Kid Inc fielded a global study among mothers of kids ages 2-14. 4 Feb 2009
Recent events have shown just how quickly a recession can come upon us, so it's as well to have a few ideas in the bag so that if and when your company faces problems, you can react positively. 4 Feb 2009
Engaging beyond the enterprise will improve customer satisfaction and service delivery. 4 Feb 2009
Yeah, yeah - I know we've been talking an awful lot about Coke lately. But this is pretty interesting. 4 Feb 2009
Statistics South Africa's (Stats SA) new reweighted and rebased Consumer Price Index (CPI) is expected to bring the country's inflation figure down to 7.7% from 8.6% for 2008. 3 Feb 2009
Lauren Siebrits, Chief Executive Officer of Simba, PepsiCo's snack business in South Africa, has also been appointed to take over the beverage business, Pepsi South Africa. 3 Feb 2009
ADDIS ABABA, ETHIOPIA: The World Bank has urged developed countries to start a fund to ensure more resources were available for African countries to develop the infrastructure they need to sustain economic growth. 3 Feb 2009
LONDON: Collapsed British retail chain Woolworths will be relaunched as an online store after the century-old brand name was sold to rival firm Shop Direct Group, administrators said Monday, 2 February 2009. 3 Feb 2009
South African petroleum retailers have reinvigorated suspicions of the manipulation of petrol and diesel prices, following the announcement of this week's increase in the retail price of petrol despite relatively low international oil prices. 3 Feb 2009
The 350th celebration of winemaking in South Africa on 2 February 2009 provides the industry with the opportunity to reinforce its position as one of the New World's oldest wine producers and to celebrate its diverse and colourful vinous heritage. 3 Feb 2009
The National Credit Regulator's latest quarterly report on the credit bureau statistics has shown a slight deterioration in consumer credit records. This is based on reports submitted to the NCR by registered credit bureaus, in terms of the National Credit Act. 3 Feb 2009
Effects of economy, branding trends, and 'early adopter' shoppers examined in a US survey that could hold lessons for SA retailers as well. 3 Feb 2009
Neither 'New' nor 'Classic', Coke is simply itself again. 3 Feb 2009