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The incentivised programme allows Ford to motivate its dealer network staff and reward them for their performance and achievements during 2011. The competition yields one overall DOTY winner and six additional category winners as well as runner-up prizes.
"We would like to congratulate all of this year's award recipients and thank them for their continued hard work and dedication," says Dean Stoneley vice president of marketing, sales and service. "In particular we would like to single out B&M Bredasdorp for emerging as the top dealer of the year, from a pool of exceptional performers."
Dealers were divided into six performance categories based on market share and sales volumes. They were then assessed on their performance in a number of different areas including sales and marketing, customer service, portrayal of the brand, dealer standards, penetration of Ford Financial Service offerings and training and development.
The winners and runners-up in die different categories are:
"The market continues to be faced with many challenges making hard work, creativity and exceptional customer service more important than ever. We are confident that in 2012 the dealer network will once again raise the bar and rise to the task at hand," concludes Stoneley.