GLOBAL

Covid-19 is giving us a new appreciation for physical shops

The outlook for high street stores seems gloomy. Social distancing measures and lockdowns have driven people to shop online, leading to shop closures and a boom for online retailers...

By Cathrine Jansson-Boyd 14 May 2021

SOUTH AFRICA

Finding the right home for your BPO operation

The announcement by Amazon, the world's largest online retailer, that it would be opening a customer service centre in Cape Town in October has put South Africa firmly on the map as a preferred location for business process outsourcing (BPO).

By Steve Rennie 15 Sep 2010


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