Retail Marketing most read



Danette Breitenbach
Coping under fire

Janine Lazarus, founder and owner of Janine Lazarus media consultancy was a journalist for 31 years, and has worked across the board from newspapers to radio...

By Danette Breitenbach 3 Mar 2015 11:42

Financial sector update by the deputy minister of the DTI - Retail World
Financial sector update by the deputy minister of the DTI

The Department of Trade & Industry (DTI) plays a critical role in the promotion of economic development and meaningful participation in the global economic and trade environment.

Issued by Retail World 3 Mar 2015 10:19

Chris Moerdyk
Why customer service is so bad

One of the main reasons why customer service in South Africa is pretty much atrocious is because staff attend customer service training courses...

By Chris Moerdyk 3 Mar 2015 05:02

[Biz Takeouts Podcast] 124: A packed show about an event, a women's academy and research
[Biz Takeouts Podcast] 124: A packed show about an event, a women's academy and research

On Thursday, 26 February 2015, Biz Takeouts Marketing and Media Radio show host Warren Harding (@bizWazza) has packed the hour long show with four guests. We were joined via Skype by Koo Govender, VWV Group Chief Executive Officer, following the launch and graduation of 25 students from the Phakama Women's Academy.

27 Feb 2015 12:57

[Biz Takeouts Lineup] 124: The IMC Conference Durban
[Biz Takeouts Lineup] 124: The IMC Conference Durban

On the next Biz Takeouts Marketing & Media radio show tomorrow, Thursday, 26 February 2015, from 9-10am, show host Warren Harding chat to Koo Govender, VWV Group Chief Executive Officer following the launch and graduation of 25 students from the Phakama Women's Academy. We find out more about the academy and what the future holds.

25 Feb 2015 14:08

Secrets to improve your email marketing success rate
Secrets to improve your email marketing success rate

Colleen Backström, MD of Kaleidoscope response marketing, shares several simple ways to improve the success of your email marketing, no matter what industry you're targeting...

By Leigh Andrews 25 Feb 2015 08:00

Service versus sales: a new era of customer demands
Service versus sales: a new era of customer demands

The advances in technology, economic pressures and shifting cultural norms have resulted in consumers looking for cheaper goods and more convenient ways of accessing them. New models of personal ownership are gaining attention in many industries based on the idea that people are increasingly interested in consuming and paying for temporary or limited access to goods and services, rather than purchasing them outright.

25 Feb 2015 07:59

The eternal thumb war between entrepreneurs and social media - Nightjar Travel
The eternal thumb war between entrepreneurs and social media

Erik Brits, head of panic and strategy at Nightjar Travel, looks at the painful road he walked to develop a winning social media product.

By Erik Brits, Issued by Nightjar Travel 24 Feb 2015 12:27

New MD for engage
New MD for engage

One of South Africa's leading shopper marketing specialist consultancies, engage Management Consultants Africa, has appointed Etienne Beukes to implement its unique training and development solutions into the African market.

24 Feb 2015 08:39