Retail Trends 2018

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Blackline Retail Interiors offers a turnkey design-build commercial interior design service for retailers, restaurants, brands and businesses. We work throughout South and Southern Africa.

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Has the digital era changed the luxury game for good?

The digital age poses challenges for all brands in every sector, and yet for the luxury market, the conundrum is a particularly tricky one...

By Megan Bowman 15 hours ago

Cross-border retail in the digital age
Cross-border retail in the digital age

E-commerce has changed the way the world conducts business, and the rise in technology has made it easier to interact with customers quickly and across borders...

2 days ago

Image credit: Jessica Levitt via Times Live
EFF storms H&M at Mall of Africa yet again

Just as many South Africans were recovering from the drama caused by the Economic Freedom Fighters over the weekend, the red berets yet again stormed one of the biggest malls in the country...

By Neo Goba 3 days ago

10 lessons from a successful crowdfunding campaign
10 lessons from a successful crowdfunding campaign

After about 45 days of extreme effort, intense co-ordinating, crazy ideas and good luck, we managed to complete the most successful rewards-based crowdfunding campaign in South Africa to date with Sugarbird Gin...

By Rob Heyns 3 days ago

(c) Stefan Holm -
H&M 'racist' ad adds to company's woes

STOCKHOLM - A racism scandal at H&M is the latest indication of management problems at the Swedish clothing giant, once the darling of shoppers but now struggling to make the switch to e-commerce, analysts say.

15 Jan 2018

#BizTrends2018: What does the travel store of the future look like?
#BizTrends2018: What does the travel store of the future look like?

The travel agency of tomorrow will blend a personal and human touch with digital technologies. Instead of travel agents, we'll see the emergence of...

By Jannine Adams 15 Jan 2018

Malema must pay for damages incurred by H&M stores: DA
Malema must pay for damages incurred by H&M stores: DA

The Economic Freedom Fighters must be held accountable for all the damages incurred as a result of vandalism at a number of H&M stores, the DA said on Sunday...

15 Jan 2018

#BizTrends2018: What is shaping grocery retail in South Africa - Part 1
#BizTrends2018: What is shaping grocery retail in South Africa - Part 1

In this two-part report, Trade Intelligence reveals the drivers and trends shaping grocery retail in South Africa in the short to medium term...

By Maryla Masojada 11 Jan 2018

Sasko Sam returns
Sasko Sam returns

South African bread brand, Sasko, has brought back its once-retired mascot Sasko Sam in response to requests from the public...

11 Jan 2018

#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness
#BizTrends2018: Tight budgets, customer demand and African pride driving retail competitiveness

Budgets are tight, with rising electricity and petrol prices driving many households to tighten their purse strings. In response, the retail industry is becoming increasingly competitive...

By Lindy Lee 11 Jan 2018

#BizTrends2018: Creating value remains key in the premium spirits brand experience
#BizTrends2018: Creating value remains key in the premium spirits brand experience

In challenging economic times, consumers either choose less expensive brands that allow them to buy more, or opt to buy less and trade up to indulge their tastes for aspirational brands...

By Elizabeth Lee Ming 10 Jan 2018

'I have H&M clothes I'm going to burn'
'I have H&M clothes I'm going to burn'

Some of SA's most famous faces have expressed outrage over international clothing brand H&M's latest advert showing a little black boy wearing a "coolest monkey in the jungle" hoodie...

By Kyle Zeeman 10 Jan 2018

Nicola Cooper, senior trend analyst and cultural strategist at Nicola Cooper & Associates (NC&A).
#BizTrends2018: Connecting with ever-connected, ever-younger African consumers

With the largest 'youth bulge' in the world, the future of Africa is young, dynamic, determined. No one can afford to ignore the youth in Africa and the local and global business community needs to prepare for the ever-connected, younger generations...

By Nicola Cooper 10 Jan 2018

#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?
#BizTrends2018: How do we amplify emotional connections through consumer ecosystems?

Our physical and virtual environments are merging at a rapid pace, making us more digitally connected than ever before. Consumers want what they want and they want it now...

By Molefi Moloantoa 9 Jan 2018

H&M removes 'black boy' ad after racism accusation
H&M removes 'black boy' ad after racism accusation

Swedish clothing giant Hennes and Mauritz on Monday apologised and removed an advertisement of a black child after the company was accused of being racist...

9 Jan 2018

#BizTrends2018: The call for authentic, experiential retail design
#BizTrends2018: The call for authentic, experiential retail design

In today's dynamic business environment, we should be seeking to understand the trends impacting a broader range of industries, regardless of the business sector we're in...

By Lauren Hartzenberg 8 Jan 2018

#BizTrends2018: Top mobile trends for the 2018 consumer
#BizTrends2018: Top mobile trends for the 2018 consumer

Before we can start talking about any trends, marketers need to be aware of the fact that mobile starts with an understanding of how fiercely personal this device is, it has become more of an appendage than a device...

By Lynette Hundermark 8 Jan 2018

#BizTrends2018: The in-store experience - an opportunity for brands
#BizTrends2018: The in-store experience - an opportunity for brands

How many times do you go to the shop for only one item and land up buying a number of products? The in-store experience is a valuable opportunity for retailers to build brand loyalty...

By Caroline Currie 8 Jan 2018

#BizTrends2018: Six trends shaping the shopping mall experience
#BizTrends2018: Six trends shaping the shopping mall experience

Adapting and remaining relevant amid changing trends is nothing new for shopping malls. After all, retail itself is constantly and rapidly evolving, led by changing generational consumer behaviour and expectations...

By Camilla Lor 8 Jan 2018

More businesses are trying mobile apps to lure and keep consumers
More businesses are trying mobile apps to lure and keep consumers

Intense retail competition has led old standbys, such as Sears, to close dozens of stores. Walmart is venturing online more. And Amazon is expanding offline...

By Venkatesh Shankar and Unnati Narang 4 Jan 2018

What makes us sign up to subscription boxes?
What makes us sign up to subscription boxes?

Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains...

By Louise Grimmer and Gary Mortimer 3 Jan 2018

Keeping it in the family: Alfred Cointreau on preserving brand legacy
Keeping it in the family: Alfred Cointreau on preserving brand legacy

As one of the oldest orange-flavoured liqueurs in the world, the Cointreau brand has a lot of history behind it...

By Lauren Hartzenberg 2 Jan 2018

'Living the brand' vital for positive retail performance
'Living the brand' vital for positive retail performance

A recent study on the role played by brand orientation in the South African retail environment found that a high degree of BO positively influences retailers' success...

29 Dec 2017

Enabling innovation: Lessons from Crystal Pepsi
Enabling innovation: Lessons from Crystal Pepsi

We tend to think that innovation is driven by new discoveries or advances in technology. Yet the problem with new products is often not an engineering challenge, but a psychological one...

By Kyle Murray 28 Dec 2017

Christmas shopping is changing - but retailers must accept that pop-up stores are here to stay
Christmas shopping is changing - but retailers must accept that pop-up stores are here to stay

At Christmas time, vacant shop spaces suddenly fill with new vendors selling decorations, small toys, gifts and calendars for the following year...

By Charlotte Shi and Gary Warnaby 27 Dec 2017

SA finalists in Chivas Venture global competition announced
SA finalists in Chivas Venture global competition announced

The South African top five in Chivas Regal's The Venture IV have been selected. The global social entrepreneur competition aims to find and support promising entrepreneurs...

27 Dec 2017

Transformation in Africa's digital retail landscape
Transformation in Africa's digital retail landscape

Undeniably, digital transformation continues to dramatically change the way we live and do business - almost daily it seems...

By Isabelle Lurquin 22 Dec 2017

Image credit: gstockstudio -
Shopping with tweens

Maria Berrios-Carter writes about what she thinks is a golden marketing opportunity that businesses can implement to target parents shopping with tweens...

By Maria Berrios-Carter 22 Dec 2017

Tami Ruschin, MD of The Stylista.
Pinning down real street style with The Stylista's social content

Shh... Word on the stylish digital street is that The Stylista is the place to be. It's a user-generated social media space for those interested in fashion, beauty and lifestyle, with a distinctive SA flavour. MD Tami Ruschin explains the beauty of creating customised content to delight brands and consumers alike...

By Leigh Andrews 21 Dec 2017

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