BizTrends 2018


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This 'Kitten Kollege' YouTube series is the cutest thing you'll watch today
This 'Kitten Kollege' YouTube series is the cutest thing you'll watch today

Okay, so I'm a bit of a mad cat lady. If you ever wanted me to pay attention to something, bury that information in a cat video and send it to me...

By Andy Walker 21 hours ago

The digital transformation of menu boards
The digital transformation of menu boards

Menu boards, which play a pivotal role in the consumer menu selection process in quick service restaurants (QSR), have evolved by leaps and bounds over the past 15 years...

1 day ago

Empathy - a two-way street in customer service
Empathy - a two-way street in customer service

It's no secret that personalisation is essential in developing a successful customer experience. Central to that is getting to know all you can about your customer and using that information to drive the interaction...

By Wynand Smit 2 days ago

E-commerce and millennials
E-commerce and millennials

Millennials have such close ties to online shopping and smartphone usage, but what does e-commerce mean to them?...

By Fiona Brauns 3 days ago

Shoprite Group's discount week helps cash-strapped students stretch their budgets
Shoprite Group's discount week helps cash-strapped students stretch their budgets

Student Discount Week, available each month at Shoprite and Checkers stores, is assisting cash-strapped students to make their limited funds go a little further...

3 days ago

One of the Castle Lite Unlocks concerts. Image supplied.
Castle Lite's 'Unlocks' concert brings the brand's purpose to life

Juanita Pienaar asks Castle Lite director Becky Opdyke how music ties into the message the brand is trying to convey to its consumers, specifically through the Castle Lite 'Unlocks' concerts...

By Juanita Pienaar 16 Apr 2018

The role of mobile in building brand loyalty
The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 16 Apr 2018

Search is on for new Face of Pond's
Search is on for new Face of Pond's

Pond's South Africa is searching for the new face of its brand, who will feature in the company's marketing campaigns and win prizes to the value of a R100,000...

13 Apr 2018

Unbranded awning over Ta-Barbetta, the village baker | Mark Leach
A South African's guide to moving to and making it in Malta: The invisible baker

Diagonally across from our village house and on the opposite corner lies one of the great marketing mysteries of Malta, a retail conundrum that would perplex even Sherlock Holmes - the case of the invisible baker...

By Marcus 'The Maltese Falcon' Brewster 13 Apr 2018

Burger King counts on the best nose in town
Burger King counts on the best nose in town

Burger King recently enabled a special Whopper fan to find his way to the closest Burger King restaurant with the help of his guide dog with a one of a kind nose...

Issued by The Jupiter Drawing Room Cape Town 13 Apr 2018

Col'Cacchio Insta-readies its dining experience
Col'Cacchio Insta-readies its dining experience

Italian-inspired restaurant franchise Col'Cacchio has added an engaging element to their dining experience that would hold special appeal for their social media-savvy customers...

12 Apr 2018

Location and voice technology are the future of retail
Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

#Newsmaker: Daniel Moleka to showcase 'Immortal' collection at first Cannes' Fashion Street Show
#Newsmaker: Daniel Moleka to showcase 'Immortal' collection at first Cannes' Fashion Street Show

Daniel Moleka, owner of RedThread Apparel X and first-year student at Fedisa Fashion Design School in Cape Town, has been invited to showcase his 'Immortal' collection at the inaugural Fashion Street Show at the Cannes Film Festival...

By Jessica Tennant 10 Apr 2018

New research reveals traditional retailers intensify focus on omnichannel approach
New research reveals traditional retailers intensify focus on omnichannel approach

A new study finds that traditional 'bricks and mortar' retailers are seeking to buttress their ailing offline-store activities with the development of integrated online engagement channels...

10 Apr 2018

Three reasons product placement and cross-merchandising are important
Three reasons product placement and cross-merchandising are important

Cross-merchandising will help you get the most out of customer traffic in your store. Consumers also benefit from the suggestion of additional, complementary items...

Issued by Pyrotec 9 Apr 2018

100% beef or nothing at all! It's as real as it gets with your favourite Big Mac
100% beef or nothing at all! It's as real as it gets with your favourite Big Mac

Did you know that your Big Mac is made with only 100% South African certified ground beef, a dash of salt and pepper and layered with only the freshest ingredients sourced from local farms?..

Issued by Pacinamix 9 Apr 2018

H&M’s New Routine sportswear campaign featuring graffiti artist Revok’s unauthorised artwork in the background. © H&M
Big brands ripping off street art is not cool: why illegal graffiti should be protected by copyright

When street artist Jason "Revok" Williams sprayed his trademark chevrons on a handball court in Brooklyn, he probably didn't imagine he would end up in a legal fight with a high-street fashion giant for breach of copyright...

By Enrico Bonadio 9 Apr 2018

Social shopping with #SpreeGallery
Social shopping with #SpreeGallery

Online fashion retailer Spree has launched #SpreeGallery - a new social shopping hub that invites customers to share images of themselves wearing products bought on Spree...

9 Apr 2018

What business is Castle Lite in?
What business is Castle Lite in?

Bogosi Motshegwa writes how Castle Lite has proved that one can build a brand thinking from the periphery...

By Bogosi Motshegwa 9 Apr 2018

Mobile and social are dominant forces in SA retail
Mobile and social are dominant forces in SA retail

Virtual shopping is becoming the norm. Using our mobile devices to window shop and find the best price, product reviews, and advice through social media has reinvented the shopping experience...

By Kerry Hope 6 Apr 2018

How China is rebooting retail
How China is rebooting retail

The story of shops closing and the decline of retail has become a familiar one across the Western world. Giants such as Walmart and Macy's in the US, and Marks and Spencer in the UK have been forced to close stores...

By Michael Wade and Jialu Shan 6 Apr 2018

Not that Newlands: Local beer brand pulls a fast one on the Aussies
Not that Newlands: Local beer brand pulls a fast one on the Aussies

One of South Africa's biggest sporting rivals, the Aussies, recently endorsed a proudly South African beer brand, Newlands Spring Brewing Co., without even realising it...

4 Apr 2018

2018 Wine and Beer Label Design Awards winners
2018 Wine and Beer Label Design Awards winners

The results of the fourth annual Wine Label Design Awards and the inaugural Beer Label Design Awards were announced last month at the Cavalli Wine and Stud Farm...

3 Apr 2018

An open letter to FMCG brand managers
An open letter to FMCG brand managers

Dear FMCG brand managers, if your product is appealing to the township (black) market, why are you using Sandton-based agencies?..

By Lebogang Mokubela, Issued by Lemok Group 3 Apr 2018

Easy steps to effective crisis communication
Easy steps to effective crisis communication

Organisations and their brands need to take consumers into their confidence when facing a crisis. Although this seems straightforward, it is rarely the case...

By Madelain Roscher 3 Apr 2018

Retail industry doyen Andrew Jennings releases debut book for charity
Retail industry doyen Andrew Jennings releases debut book for charity

Respected British senior retail executive, Andrew Jennings, has released his debut book, Almost Is Not Good Enough in South Africa...

29 Mar 2018

#NewCampaign: Sol Beer's 'My sunshine in a bottle', a South African first
#NewCampaign: Sol Beer's 'My sunshine in a bottle', a South African first

Sol Beer's 'My sunshine in a bottle' campaign, created in partnership with The Odd Number and launched in November last year, has to date reached a new audience of 900,000 followers and an engagement rate of 6%, surpassing the industry standard of 1%...

By Jessica Tennant 28 Mar 2018

Tiger Brands' failed attempt to manage the listeriosis crisis is costing them severely
Tiger Brands' failed attempt to manage the listeriosis crisis is costing them severely

Failing to plan for a reputational crisis happens more often than it is comfortable to think about. Lunice Johnston writes about what steps are crucial to successfully handling a reputational crisis...

By Lunice Johnston 27 Mar 2018

Nicholas Haralambous
#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

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