#ATM2024: Get ready to explore Saudi Arabia by seaSource: The Aroya Cruises’ private island. | |
#ATM2024: Rotana expands regional footprint with 2 new hotels in Saudi Arabia and QatarSource: Supplied. Riviera Rayhaan by Rotana. | |
Pullman Cape Town: Where business meets leisure[Robin Fredericks] Nestled in the vibrant heart of Cape Town, Pullman Cape Town City Centre by Accor offers a prime location that blends business, leisure, and luxury... | |
#BudgetSpeech2024: A call for strategic alignment in South Africa's hospitality industry[Alan Campbell] In anticipation of the upcoming budget speech, the tourism and hospitality industry reflects on past achievements and emphasises the crucial need for government collaboration in budget allocation to tackle challenges and unlock new opportunities... | |
Singita celebrates 30 years of eco-tourism(Right) CEO Joe Bailes and (left) Chef Andrew Nicholson | |
The great "aparthotel" deception: Why it matters and what you need to know[Guy Stehlik] Calling an establishment an 'aparthotel' isn't just about slapping a label on a building with self-catering rooms. It's a commitment to the traveller, whereby an establishment promises a number of amenities and services... | |
Solving SA's hospitality skills shortage: Service is the key to resolution[Guy Stehlik] The skills shortage in the global hospitality industry has been widely publicised during the past two years as the world - and the hospitality industry in particular - is getting 'back to normal'... | |
The way to success for your hotel? Own the relationship with your client[Guy Stehlik] The most straightforward way for hotels to increase their guest retention rate is by developing a worthwhile loyalty programme that rewards returning guests. Unfortunately, however, the mistake many hotels and hotel groups make is to... | |
#ATMDubai: Humans vs tech in the age of hospitality labour shortagesSource: ©Andriy Popov - 123RF | |
The next-gen GM hotels need right now[Guy Stehlik] Whether a general manager is appointed directly by a hotel's owners or by a hotel management company, there's little doubt that much of the success of the establishment rests on their shoulders... | |
Different ways to holiday: Embracing a mixed-use approach to hospitalitySource: Pexels | |
#Fasa21: Bringing life back to the restaurant industry - talking challenges and changes[Robin Fredericks] Over the last 18 months, the restaurant industry, just like that of the tourism and travel industries, has suffered major blows from the Covid-19 pandemic, which has seen many businesses close down... | |
Feel at home at renovated urban oasis, The Capital 15 on Orange[Robin Fredericks] Located on the Corner of Grey's Pass on Orange Street in Cape Town, the hotel boasts nearby attractions comprising the V&A Waterfront, the Zeitz Mocaa and the Iziko Planetarium, among others... | |
#WomensMonth: 'Learn to start with what you can control' - Simone Kuhn, Radisson Hotel Group[Robin Fredericks] Born into the hotel industry, as her father served as the general manager for Sun International Hotels & Casinos for many years under Sol Kerzner, Kuhn started her own career in the hotel industry in 2000 after being... | |
Women have a unique role to play in the recovery of the hospitality industry[Jenna Berndt] While no sector has escaped the fallout from Covid-19, few industries have suffered quite as much as travel, tourism and hospitality. And for this sector, the impact falls predominantly on women... | |
Survival of the wisest - embracing wisdom under pressure[Ramsay Rankoussi] While it would be unfair to say that the hospitality and tourism sectors were hardest hit when the struggle has been global, this year has certainly forced us to face up to inevitable questions around our future survival prospects... | |
6 ways hotels can show customers love[Eugene Yiga] The English word 'love' means different things to different people. For Rob Collins, chief operating officer of Sun International, hotels need to embrace six types of love, inspired by the Ancient Greeks. | |
Adapting your offering from 'new' to normal©Dmitry Kalinovsky via 123RF | |
How hotel management companies should prepare hotel owners for crisesdavidlee770924 via Pixabay | |
What does the future of hotel design look like?[Guy Stehlik] Guy Stehlik, CEO and founder of BON Hotels chats to the hotels interior design building and procurement partner, Grant Gillis as he delves deeper into how the hotel industry can be expected to change, specifically from a design point of view... |