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Stephen Sandmann
How to capture shoppers' attention with the right window display

How to capture shoppers' attention with the right window display[Stephen Sandmann] A great window display has the ability to draw potential customers into your store, and with the festive season upon us, every store is battling for the attention of shoppers...

Posted 5 days ago | Like
Brent Lees
What online retailers can learn from festive season hiccups

What online retailers can learn from festive season hiccups[Brent Lees] Online retailers tracking website performance now and putting the right tools in place, will be well prepared to cash in on peak sales periods and grow their market in future...

Posted 11 days ago | Like
Aki Kalliatakis
How to create a scene in a shop ... essential advice for SA consumers

How to create a scene in a shop ... essential advice for SA consumers[Aki Kalliatakis] Making a scene in a public place like a shop rarely comes naturally. Unfortunately, being meek and mild looks less and less like a viable option for customers who are aggrieved by shoddy products and services...

Posted 15 days ago | Like
Stephen Sandmann
Seven tips to keep stains from ruining your staff's image

Seven tips to keep stains from ruining your staff's image[Stephen Sandmann] Keeping your front-of-house and kitchen staff's whites white is an important part of a good image in an industry where coffee, wine and other miscellaneous food stains are an everyday occurrence...

Posted 16 days ago | Like
Catherine Milward-Bridges
Feed your customers festive this season

Feed your customers festive this season[Catherine Milward-Bridges] The build-up to the festive season takes meticulous preparation - depending on how particular you are. It also causes untold stress and is always over far too soon...

Posted 17 days ago | Like
Lynette Hundermark
How retail can rule 2015

[Lynette Hundermark] There are just over 37 million adults in South Africa today and, if you want to reach them, there's no better way than to use mobile technology...

Posted 24 days ago | Like
Ilse van den Berg
Celebrating 20 years of living in Levi's locally

Celebrating 20 years of living in Levi's locally[Ilse van den Berg] How better to celebrate 20 years of building a legendary brand in South Africa than transforming an old Cape Town factory/warehouse into a San Francisco streetscape, taking guests way-back-when to the very beginning of the Levi's brand in 1853?

Posted 26 days ago | Like (1)
Cari Van Wyk
Young bloods flaunt their talent at Static Fashion Show

Young bloods flaunt their talent at Static Fashion Show[Cari Van Wyk] On 20 November 2014, the Cape Town College of Fashion Design (CTCFD) hosted the Static Fashion Show at the Young Blood Gallery, where its fashion design graduates showcased their wares...

Posted 29 days ago | Like
Danette Breitenbach
Supplying locally with global quality

Supplying locally with global quality[Danette Breitenbach] In the UK, the debate raging is about the end of seasonality, with many young people not knowing when the season ends for a particular produce...

Posted 30 days ago | Like
Paul Roberts
Winning with social customer care this festive season - Why Satisfy

Winning with social customer care this festive season - Why Satisfy[Paul Roberts] Summer is upon us and I for one am looking forward to chilling by the pool or heading out to the beach. Whilst my thoughts are firmly set on winding down, retailers and e-tailers, of course, are heading in the opposite direction...

Posted 1 month ago | Like (2)
Kele Pule
Six principles for treating customers fairly

Six principles for treating customers fairly[Kele Pule] When customers tell one what they want, listen to them, clarify and confirm what they are saying, acknowledge and seize the opportunity...

Posted 1 month ago | Like
Lynette Hundermark
The proof is in the omni-channel experience this festive season

The proof is in the omni-channel experience this festive season[Lynette Hundermark] As the market intensifies in the build-up to the festive season, retailers in particular, are needing to communicate more intuitively and intelligently to connected consumers...

Posted 1 month ago | Like
Callie van der Merwe
Importance of the name game...

[Callie van der Merwe] Part of the value that your business offers is derived from its name; your brand alone may be worth more than the assets of the business itself, however, stop and think just how important the impact of a name is.

Posted 1 month ago | Like
Danette Breitenbach
The intersection between online and offline retail

The intersection between online and offline retail[Danette Breitenbach] While the lines between online and offline retail have become blurred and call for a more holistic view, there was once a time when many believed that online retail would destroy its brick-and-mortar counterpart...

Posted 1 month ago | Like
Danette Breitenbach
Retailing in Africa: no free lunch

Retailing in Africa: no free lunch[Danette Breitenbach] There is a big opportunity to make money quickly in Africa, but you should rather go in and stay. This might require engagement with many small stakeholders and investment on your part, but winning in Africa requires a long-term view...

Posted 1 month ago | Like
Danette Breitenbach
More than just a label

More than just a label[Danette Breitenbach] The impact of public health rests on the ability of food labels to provide information to the consumer and for the consumer to interpret that information. Yet, most of us need a PhD to read a food label.

Posted 1 month ago | Like
Danette Breitenbach
The responsive brand: how to handle social media

The responsive brand: how to handle social media[Danette Breitenbach] It took six months after the first reporting of the rear windows of Opel Corsa Lites shattering for the manufacturer to issue a recall. Today, this matter would have been handled very differently...

Posted 1 month ago | Like (3)
Aki Kalliatakis
Be afraid... Or maybe not

Be afraid... Or maybe not[Aki Kalliatakis] Despite my cynicism about Halloween being just another opportunity for companies to make more money, when we look at these special days from a marketing perspective, there are a few nice lessons that all businesses can learn.

Posted 1 month ago | Like
Yaron Assabi
Adapting retail in a digital environment

Adapting retail in a digital environment[Yaron Assabi] When the Internet of Things (IoT) meets the consumer space, retailers will need to rethink the traditional retail store, because connected consumers will grow to expect similar experiences while shopping.

Posted 2 months ago | Like (1)
Sumesh Rahavendra
Africa - the final frontier

Africa - the final frontier[Sumesh Rahavendra] In expanding and marketing products and services into Africa, business owners need to keep in mind that the continent of Africa has 53 countries, hundreds of languages and various cultures, making it a complex task.

Posted 2 months ago | Like