Bradley Elliott
Adding AI to retail boosts personalised offerings

Adding AI to retail boosts personalised offerings[Bradley Elliott] The retail space is changing drastically through the evolution of technology, such as artificial intelligence (AI), which can offer retailers better control over stock flows and better customer service...

Posted 4 days ago | Like
Tom Jackson
SA delivery startup Stockup pivots to on-demand model

SA delivery startup Stockup pivots to on-demand model[Tom Jackson] South African startup Stockup, which facilitates the online purchase and delivery of beverages and groceries, has pivoted to an on-demand model and added new products to its line.

Posted 7 days ago | Like
Morné Stoltz
Top safety tips to prevent shoplifting

Top safety tips to prevent shoplifting[Morné Stoltz] Despite the prevalence of security cameras and high-tech alarm systems, shoplifting continues to be a concern for retailers across the country...

Posted 12 days ago | Like
Andy Walker
Google, H&M wants your phone to design your next dress

Image via
Image via [[http://memeburn.com/2017/02/google-hm-fashion-app/ Memeburn]]
[Andy Walker] While our favourite garments aren't as unique as we believe them to be, how we combine these pieces defines our individual style...

Posted 12 days ago | Like (1)
Jessica Tennant
Starbucks SA launches rewards programme

Starbucks SA launches rewards programme[Jessica Tennant] Starbucks South Africa launched its localised version of the global rewards programme, Starbucks Rewards at the Rosebank store...

Posted 19 days ago | Like
Eric Parker
Why financial benchmarking in franchising is essential

Why financial benchmarking in franchising is essential
©morganka via [[www.123RF.com 123RF]]
[Eric Parker] Financial benchmarking runs a financial analysis and compares the findings to other franchises in order to assess the competitiveness, productivity and efficiency...

Posted 19 days ago | Like
Julia Ahlfeldt
Are consumers checking out of traditional retail?

(c) Aaron Amat -
(c) Aaron Amat - [[www.123rf.com 123RF.com]]
[Julia Ahlfeldt] Poor performance over the festive season suggests shoppers are spending elsewhere...

Posted 25 days ago | Like
Jessica Tennant
#BizTrends2017: Emerging trends in merchant payments

(c) Vyacheslav Volkov -
(c) Vyacheslav Volkov - [[www.123rf.com 123RF.com]]
[Jessica Tennant] I recently met with Catharina Eklof and Victor de Koc from Mastercard to discuss some of the emerging trends in merchant payments...

Posted 24 days ago | Like
Dumisani Bengu
#BizTrends2017: Local franchise trends for 2017

#BizTrends2017: Local franchise trends for 2017[Dumisani Bengu] South Africa's economy is under significant pressure and does not promise a great deal of progress for business or consumers – with the International Monetary Fund (IMF) predicting only 0.8% growth...

Posted 1 month ago | Like
John Loos
Retail sales growth expected to underperform economic growth

Retail sales growth expected to underperform economic growth
© Zvonimir Atletic via [[www.123rf.com 123RF]]
[John Loos] This year could prove to be a tough year for retailers, with real retail sales growth expected to underperform economic growth...

Posted 1 month ago | Like (1)
Amanda Stops
#BizTrends2017: Trends that will seal the deal for retailing in 2017

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(c) hxdbzxy - [[www.123rf.com 123RF.com]]
[Amanda Stops] Retail success has become about constantly evolving to adapt, remain relevant and be appealing to customers. It's more competitive than ever before, which is driving exciting trends and innovation for shopping centres and retail...

Posted 25 days ago | Like
Simone Musgrave
#BizTrends2017: Craft spirits - the makers, the flavours, the stories

#BizTrends2017: Craft spirits - the makers, the flavours, the stories[Simone Musgrave] Simone Musgrave, founder of Musgrave Gin, pioneered the pink gin trend in South Africa after finding a niche in the market whilst working as a trend forecaster...

Posted 1 month ago | Like
Peter Miller
#BizTrends2017: Four signs the economy of the future is built on mobile

#BizTrends2017: Four signs the economy of the future is built on mobile[Peter Miller] Despite much hype and 'this is the year of mobile' predictions, the local market still hasn't quite reached its potential in terms of using mobile as a transacting tool...

Posted 1 month ago | Like
Sven Hammar
How to prevent ads from killing your website

How to prevent ads from killing your website[Sven Hammar] We've all seen it and we've all hated it. Your webpage begins to load and then, right in mid-load it stalls out. It's not just a brief hiccup, you stare at half a page for an eternity while an ad loads. Get past that ad and then the next one starts...

Posted 2 months ago | Like
Morné Stoltz
Pop-up and prosper

(c) bram janssens -
(c) bram janssens - [[www.123rf.com 123RF.com]]
[Morné Stoltz] With retail space becoming ever more expensive and the viability of long-term tenancy no longer what it was, the traditional shopping environment is undergoing a huge shift as retailers look to capitalise on the growing popularity of pop-up shops...

Posted 2 months ago | Like
Gareth Pearson
Understanding mass personalisation and why your brand needs it

(c) everythingpossible -
(c) everythingpossible - [[www.123rf.com 123RF.com]]
[Gareth Pearson] Mass personalisation is not just a buzzword or international trend making waves overseas. It's here and already making its presence felt in the local consumer market. Here's what you need to know...

Posted 2 months ago | Like
Wynand Smit
Demand for personalised service increases 52%

(c) Wavebreak Media Ltd -
(c) Wavebreak Media Ltd - [[www.123rf.com 123RF.com]]
[Wynand Smit] Verint Systems has noted in its 2016 research an increase of 52% in customers preferring customised service. This year, eight out of ten customers prefer it when service is personalised to them. It is apparent that market preferences are developing at a rapid rate and companies need to develop in time with their consumers...

Posted 2 months ago | Like
Ailsa Wingfield
#BizTrends2017: South Africa's new retail reality

(c) Yulia Grogoryeva -
(c) Yulia Grogoryeva - [[www.123rf.com 123RF.com]]
[Ailsa Wingfield] Despite South Africans' roller-coaster sentiment during 2016, they've continued to spend, highlighting a clear disconnect between the South African psyche and actual purchase behaviour. This means that in 2017 more than ever a multi-dimensional approach will be required if retailers are to obtain a firm handle on South Africa's new retail reality...

Posted 28 days ago | Like
Sven Hammar
How to keep customers from abandoning your shopping cart

(c) prykhodov -
(c) prykhodov - [[www.123rf.com 123RF.com]]
[Sven Hammar] On average customers abandon items in their online shopping carts 69% of the time (an average from 34 different e-commerce studies). This is a shocking figure. The pessimist sees this as a failure to convert customers, but the optimist sees this as an opportunity to make more sales...

Posted 2 months ago | Like
Jessica Tennant
#EntrepreneurMonth: Umhlanga-based founders buff up their business portfolio

#EntrepreneurMonth: Umhlanga-based founders buff up their business portfolio[Jessica Tennant] Tracy Gielink, and Kim and Debbie Davidson, founders and owners of Umhlanga-based businesses recently launched their third, Buff Beauty Parlour...

Posted 2 months ago | Like