[Karen Botha] Every year we leave milk and cookies out on Christmas Eve for Santa to enjoy. The cookies are the treat that keeps Father Christmas going during his long night after all. It would therefore only make sense to leave Milk's Favourite Cookie out for Santa to enjoy!
[Sindy Peters] Many a retailer will sing to the tune of "The customer is always right", but not a lot actually live the phrase, much less invest any time or innovation in it. Luckily for you and I, this age of short-term vision is drawing to a close.
[Howard Moodycliffe] The biggest obstacle to making a mobile phone a wallet has always been the sheer complexity of electronic transactions. However, new technology is bringing this dream closer to reality.
[Kele Pule] Organising web content to enhance customer experience can be achieved with simple website strategy. This is particularly true, when designing a new website.
[Marcel Strauss] With its business fundamentals and a solid reputation already in place, the franchise model is ideal for any entrepreneur who values a business concept that is solidified with additional support from the franchisor and its team of experts.
[Marcel Strauss] Corporate social investment (CSI) has evolved in leaps and bounds and is no longer viewed as a simple charitable donation or a PR spin to ease the corporate conscience and enhance the brand's image.
[Nicolas De Sousa] The economic viability of franchising makes it a more popular choice when considering a new business, than starting from scratch. The most significant advantage is that from the start, investors are provided with everything they need for a turnkey operation - from recruitment through to the product.
[Nicolas De Sousa] Skills training and development ultimately contributes to the local and national GDP and provides an important element for the quality of one's franchise brand. On the other side, the repercussions of inefficient service or lack of training can be devastating for a brand and will provide no positive contribution to the community.
[Marcel Strauss] As individual consumers without business experience often buy franchises, the Consumer Protection Act plays a significant role in protecting new franchisees.
[Amanda Rogaly] South Africa has legislative framework that dictates that the label on a product must match its contents. The first rule all food companies have to follow is to ensure the product name is descriptive and is a true reflection of the content of the food.
[Sindy Peters] The top three finalists in the Fine Brandy Bar Design Initiative were announced on Friday, 1 November 2013, at Van Ryn's Distillery in Stellenbosch. The winning bar design will be revealed at Design Indaba 2014.
[Peter Harvey] Global companies wanting to expand their footprint in emerging markets need to understand that Africa is characterised by huge diversity in payment methods and preferences.
[Shan Radcliffe] Republic Umbrella, the Durban-based design company responsible for the Woolworths hummingbird cushion design, has spoken out in defence of the retailer and its artwork.
[Kate Stubbs] The annual supplychainforesight survey, conceptualised by Barloworld Logistics and based on independent study by international research firm Frost & Sullivan, has released its 2013 results.
[Ian Steyn] With news that the consumer confidence has hit a ten-year low, coupled with a slowdown in consumer spending, rising fuel and electricity and more fears around unemployment, the retail sector will be hard pressed to find ways to win customers come December.
[Hendrik Bredenkamp] South African consumers, like consumers around the globe, are price conscious. They want to know how much products cost before they arrive at the tills, they want to know that they're getting the advertised deal they read, watched or heard about in the broadsheets, on TV or on the radio.
[Hendrik Bredenkamp] A growing trend that South African pharmacies are now following is the deployment of electronic shelf labels (ESLs). They are digital labels that replace paper price tags on shelves.
[Amanda Rogaly] A range of inferior products are being brought into South Africa at highly competitive prices, but without sticking to the country's laws on labelling.
[Shan Radcliffe] As a retailer owner, you should expend as much thought into selecting the right flooring materials for your store as you would for your own house. The initial customer impression is often dictated by the flooring, even though it may be subliminal.
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