Jessica Tennant
#MandelaMonth: Groupon harnesses the power of group buying to do good

#MandelaMonth: Groupon harnesses the power of group buying to do good[Jessica Tennant] As part of its Mandela Month contribution, Groupon South Africa is hosting donation deals on its website until the end of July 2016...

Posted 1 day ago | Like
Jessica Tennant
Tracy Lynn Chemaly on Business of Design and other things

Photographer: Adam Letch
Photographer: Adam Letch
[Jessica Tennant] Business of Design is really for everyone from retailers and trend analysts to marketing and brand executives, and other industry entrepreneurs; even people from law and financial backgrounds...

Posted 8 days ago | Like
Estelle Nagel
Checkers is teaching kids a valuable lesson about commerce, just not the one they think

Checkers is teaching kids a valuable lesson about commerce, just not the one they think[Estelle Nagel] If you are a Checkers shopper, you would have received a packet of tiny toy groceries along with your regular fare this week...

Posted 13 days ago | Like (2)
Jessica Tennant
#MandelaMonth: Unilever uses the most powerful weapon to change the world

Sibonile Dube
Sibonile Dube
[Jessica Tennant] Unilever hosted a celebration of South African youth at Shine Studios in Braamfontein on Tuesday 5 July 2016, where CEO Peter Cowan revealed how they plan to tackle some of the tough challenges facing young learners...

Posted 13 days ago | Like
Jonathan Herbert
Building local supply chain aids food franchises

Building local supply chain aids food franchises[Jonathan Herbert] While it may be tempting for big food franchises entering South Africa to import their goods from suppliers in their 'head office' country, there are many good reasons to set up a strong, effective local supply chain...

Posted 14 days ago | Like
Jessica Tennant
#MandelaMonth: KFC adds hope R2 at a time

#MandelaMonth: KFC adds hope R2 at a time[Jessica Tennant] KFC's Add Hope initiative, together with Joint Aid Management (JAM) South Africa, will be packing 1,000 food parcels at the KFC head office in honour of Madiba this year...

Posted 14 days ago | Like
Wynand Smit
Digital age moves contact centre agent to role of advisor

Digital age moves contact centre agent to role of advisor
© visivasnc – [[www.123rf.com 123RF.com]]
[Wynand Smit] While some contact centres still have the telephone as their primary form of contact, the market has undergone a paradigm shift to digital...

Posted 21 days ago | Like
Aki Kalliatakis
How to deal with pets in your shop

How to deal with pets in your shop
© peia – [[www.123rf.com 123RF.com]]
[Aki Kalliatakis] At a coffee shop in a small mall a few weeks ago, I noticed that the waiters suddenly became agitated and animated by something that was happening outside. I immediately assumed that some crime had taken place and started preparing my family to crawl under the table, when we noticed that a man had walked past with a huge snake draped over his shoulders...

Posted 25 days ago | Like
Antony Bourne
Three strategic approaches to help manufacturers seize the opportunity of rapid industry change

Three strategic approaches to help manufacturers seize the opportunity of rapid industry change
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[Antony Bourne] There are three strategic approaches that can help manufacturers capitalise on key changes transforming their industries...

Posted 25 days ago | Like
Dharmesh Nagar
Shopfitting: bricks and mortar brand reinforcement

Dharmesh Nagar and Shaun Schwartz.
Dharmesh Nagar and Shaun Schwartz.
[Dharmesh Nagar] Brands establishing retail outlets or a presence in a department store typically issue design briefs and layout plans in line with the overall brand identity, leaving it up to the shopfitter to follow orders and simply get the job done. But few major brands consider the impact a shopfitter's approach to getting the job done can have on the brand reputation...

Posted 26 days ago | Like
Gareth Pearson
Personalised multi-sensory experiences: the next level of retail theatre

Personalised multi-sensory experiences: the next level of retail theatre[Gareth Pearson] Retailers creating 'theatres of shopping' is not new. However, the idea of grabbing consumers by their senses; dropping them into lavish multi-sensory experiences; and physically moving them beyond everyday brand interactions to meaningful, personalised brand engagements is...

Posted 27 days ago | Like
Leigh Andrews
#CGFSummit: Food safety, not just a Western luxury

#CGFSummit: Food safety, not just a Western luxury
© Sakkmesterke – [[www.123rf.com 123RF.com]]
[Leigh Andrews] A customer buys meat and vegetables from your store. He goes home, eats that fresh produce, and contracts a serious illness. Possibly even dies. Here's how to prevent this nightmare from becoming a business reality...

Posted 1 month ago | Like
Leigh Andrews
#CGFSummit: Reap the rewards of doing business sustainably

#CGFSummit: Reap the rewards of doing business sustainably
© [[http://www.nestle.com/media/news/consumer-goods-forum-business-summit-2016-africa Nestle.com]]
[Leigh Andrews] 'Shared-value sustainability' was a hot topic on the third and final day of the Consumer Goods Forum, with insights shared by Nestlé CEO and former Consumer Goods Forum co-chair, Paul Bulcke.

Posted 1 month ago | Like
Leigh Andrews
#CGFSummit: Digitisation of everything

#CGFSummit: Digitisation of everything
© Kamaga – [[www.123rf.com 123RF.com]]
[Leigh Andrews] With customer expectations driving rapid change across the consumer goods and services industry, increasing the demand for innovative and personal experiences, it's time to welcome the era of living services...

Posted 1 month ago | Like
Leigh Andrews
#CGFSummit: Rise of the premium private label

#CGFSummit: Rise of the premium private label
© Michael Brown – [[www.123rf.com 123RF.com]]
[Leigh Andrews] Take an overabundance of FMCG products, add limited shelf space, as well as more competition from retailers' own labels and more frequent change of products stocked by retailers, and retailers and manufacturers alike need a radical new approach to maintain their market share.

Posted 1 month ago | Like
Leigh Andrews
#CGFSummit: Facebook disrupts retail

#CGFSummit: Facebook disrupts retail
© Kampee Patisena – [[www.123rf.com 123RF.com]]
[Leigh Andrews] Facebook's not just for socialising with friends and family, it's also a cutting-edge way for marketers to communicate with consumers in the most personal way possible. Here's how...

Posted 1 month ago | Like
Wimpie van Rensburg
Riverbed Retail Therapy Week comment

Wimpie van Rensburg
Wimpie van Rensburg
[Wimpie van Rensburg] More and more people are choosing to purchase their goods virtually, leading to online sales in Europe forecast to reach £182.80bn in 2016. During Retail Therapy Week, which took place last month, a high volume of people indulged in online shopping and retailers battled for the hearts and minds of customers...

Posted 1 month ago | Like
Leigh Andrews
#AfricaMonth: Loving Levi's locally

#AfricaMonth: Loving Levi's locally
© ANDPEOPLE.
[Leigh Andrews] 20 May marked the 143rd birthday of the Levi's 501 button-fly. To celebrate the milestone of that red-tagged fashion favourite, members of the media were recently invited on an exclusive factory tour...

Posted 2 months ago | Like (1)
Boris Dzhingarov
Using big data to stay ahead in the retail industry - Monetary Library

Boris Dzhingarov[Boris Dzhingarov] Not wanting to lose customers to online shopping, traditional retailers around the world are turning to big data and analytics to employ technology that will give them an advantage in a competitive industry...

Posted 2 months ago | Like
Boris Dzhingarov
Using Magento in order to increase online sales - Monetary Library

Using Magento in order to increase online sales[Boris Dzhingarov] Whenever talking about en e-commerce website, the main focus that a business owner has is to increase conversions to a maximum. More sales automatically mean an increase in revenue...

Posted 2 months ago | Like