Candace van Zyl
Packaging industry needs to be ready for 2017 boom

Candace van Zyl[Candace van Zyl] A few decades ago, packaging companies needed many more tons of machinery to produce the output that they do today...

Posted 2 days ago | Like
Jessica Tennant
Sorbet's Ian Fuhr hits the nail on the head when it comes to brand loyalty

Ian Fuhr
Ian Fuhr
[Jessica Tennant] With over 265,000 loyalty members to date, Sorbet Group's CEO Ian Fuhr recently shared insights on the subject of developing brand loyalty at Business of Design in Johannesburg...

Posted 2 days ago | Like
Wynand Smit
Boosting sales in contact centres

Boosting sales in contact centres
© bacho12345 – [[www.123rf.com 123RF.com]]
[Wynand Smit] Call and staff costs are some of the biggest expenses in the contact centre...

Posted 15 days ago | Like
Charles Mburugu
Five retail errors to overcome

Five retail errors to overcome
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[Charles Mburugu] Recent research has shown that less than 50% of new businesses survive beyond their fifth year, as today's business world is more dynamic and competitive than ever...

Posted 23 days ago | Like
Jessica Tennant
#WomensMonth: Kate Schrire and The Creamery of the crop

#WomensMonth: Kate Schrire and The Creamery of the crop[Jessica Tennant] Strawberry basil, white nectarine, jasmine blossom, hot cross bun, pistachio, and Catawba grape are not your average ice cream flavours and when 'garden mint' in a sugar cone tastes like exactly that, it must be true that The Creamery is the cream of the crop in the ice cream business...

Posted 23 days ago | Like (1)
Kevin Tucker
South African online retail reaches 1% of sales but needs innovative business models

South African online retail reaches 1% of sales but needs innovative business models
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[Kevin Tucker] According to the World Wide Worx Online Retail in South Africa 2016 report, online retail has maintained a growth rate of above 20% for several years...

Posted 27 days ago | Like
Jessica Tennant
#MandelaMonth: Ronald McDonald House to open at local hospital, a first for Africa

#MandelaMonth: Ronald McDonald House to open at local hospital, a first for Africa[Jessica Tennant] On Mandela Day, Ronald McDonald House Charities South Africa hosted media and investors at the Nelson Mandela Children's Hospital in Parktown for a hard hat tour of the development. The house is scheduled to open in December 2016...

Posted 27 days ago | Like
Jessica Tennant
Speaking Greek with MasterChef Australia's George Calombaris

Speaking Greek with MasterChef Australia's George Calombaris[Jessica Tennant] MasterChef Australia co-judge, chef and restaurateur George Calombaris is back in South Africa for the Johannesburg Good Food & Wine Show...

Posted 28 days ago | Like
Jessica Tennant
#MandelaMonth: Groupon harnesses the power of group buying to do good

#MandelaMonth: Groupon harnesses the power of group buying to do good[Jessica Tennant] As part of its Mandela Month contribution, Groupon South Africa is hosting donation deals on its website until the end of July 2016...

Posted 1 month ago | Like
Jessica Tennant
Tracy Lynn Chemaly on Business of Design and other things

Photographer: Adam Letch
Photographer: Adam Letch
[Jessica Tennant] Business of Design is really for everyone from retailers and trend analysts to marketing and brand executives, and other industry entrepreneurs; even people from law and financial backgrounds...

Posted 1 month ago | Like
Estelle Nagel
Checkers is teaching kids a valuable lesson about commerce, just not the one they think

Checkers is teaching kids a valuable lesson about commerce, just not the one they think[Estelle Nagel] If you are a Checkers shopper, you would have received a packet of tiny toy groceries along with your regular fare this week...

Posted 1 month ago | Like (2)
Jessica Tennant
#MandelaMonth: Unilever uses the most powerful weapon to change the world

Sibonile Dube
Sibonile Dube
[Jessica Tennant] Unilever hosted a celebration of South African youth at Shine Studios in Braamfontein on Tuesday 5 July 2016, where CEO Peter Cowan revealed how they plan to tackle some of the tough challenges facing young learners...

Posted 1 month ago | Like
Jonathan Herbert
Building local supply chain aids food franchises

Building local supply chain aids food franchises[Jonathan Herbert] While it may be tempting for big food franchises entering South Africa to import their goods from suppliers in their 'head office' country, there are many good reasons to set up a strong, effective local supply chain...

Posted 1 month ago | Like
Jessica Tennant
#MandelaMonth: KFC adds hope R2 at a time

#MandelaMonth: KFC adds hope R2 at a time[Jessica Tennant] KFC's Add Hope initiative, together with Joint Aid Management (JAM) South Africa, will be packing 1,000 food parcels at the KFC head office in honour of Madiba this year...

Posted 1 month ago | Like
Wynand Smit
Digital age moves contact centre agent to role of advisor

Digital age moves contact centre agent to role of advisor
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[Wynand Smit] While some contact centres still have the telephone as their primary form of contact, the market has undergone a paradigm shift to digital...

Posted 1 month ago | Like
Aki Kalliatakis
How to deal with pets in your shop

How to deal with pets in your shop
© peia – [[www.123rf.com 123RF.com]]
[Aki Kalliatakis] At a coffee shop in a small mall a few weeks ago, I noticed that the waiters suddenly became agitated and animated by something that was happening outside. I immediately assumed that some crime had taken place and started preparing my family to crawl under the table, when we noticed that a man had walked past with a huge snake draped over his shoulders...

Posted 1 month ago | Like
Antony Bourne
Three strategic approaches to help manufacturers seize the opportunity of rapid industry change

Three strategic approaches to help manufacturers seize the opportunity of rapid industry change
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[Antony Bourne] There are three strategic approaches that can help manufacturers capitalise on key changes transforming their industries...

Posted 1 month ago | Like
Dharmesh Nagar
Shopfitting: bricks and mortar brand reinforcement

Dharmesh Nagar and Shaun Schwartz.
Dharmesh Nagar and Shaun Schwartz.
[Dharmesh Nagar] Brands establishing retail outlets or a presence in a department store typically issue design briefs and layout plans in line with the overall brand identity, leaving it up to the shopfitter to follow orders and simply get the job done. But few major brands consider the impact a shopfitter's approach to getting the job done can have on the brand reputation...

Posted 1 month ago | Like
Gareth Pearson
Personalised multi-sensory experiences: the next level of retail theatre

Personalised multi-sensory experiences: the next level of retail theatre[Gareth Pearson] Retailers creating 'theatres of shopping' is not new. However, the idea of grabbing consumers by their senses; dropping them into lavish multi-sensory experiences; and physically moving them beyond everyday brand interactions to meaningful, personalised brand engagements is...

Posted 1 month ago | Like
Leigh Andrews
#CGFSummit: Food safety, not just a Western luxury

#CGFSummit: Food safety, not just a Western luxury
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[Leigh Andrews] A customer buys meat and vegetables from your store. He goes home, eats that fresh produce, and contracts a serious illness. Possibly even dies. Here's how to prevent this nightmare from becoming a business reality...

Posted 2 months ago | Like