[Gwen Watkins] As the rand weakens and the pula strengthens, so consumers in Botswana find the gap in the cost of goods between South Africa and Botswana in Woolworths grows and not in their favour.
[Jason (Frich) Frichol] Shopper marketing is a practical discipline; it shouldn't be complicated and convoluted. If you've walked the floor and you are a resolute experimenter, backed by a tenacious attitude and reasonable on-the-ground retail experience, then you probably have the credentials to become a great shopper marketer.
[Sean Lilley] To be a successful franchisee or in fact a successful entrepreneur in general, you need to adopt the necessary habits for success.
[Charles Mburugu] Most people involved in ecommerce spend most of their time dealing with operations, inventory and policy. However, the most vital element of any business is the customer.
[Hayley Turner] Public relations is routinely under-rated or over-looked when it comes to strategy in small to medium enterprises. That often comes down to reasons which include insufficient budget, a perception of poor value-add and the tendency to lump PR into marketing, where it is seen as secondary to other activities.
[Amanda Rogaly] While a small number of people do more than glance at labels on foods, many will not understand fully what they are reading. Once consumers understand what they are reading, they can make better choices and have better conversations with their GPs and medical specialists about what they should be eating.
[Brett Kaplan] The South African retail landscape has undergone massive change and is becoming increasingly dynamic with the influx of new local and well-known international brands.
[Marcel Strauss] As with most new years, hopes are high, goals are set and entrepreneurs are eager to make 2014 the best year ever. While some are eager to start a business from scratch, many prefer to have more support and structure, provided when investing in an existing business such as franchising which can build on an established brand.
[Derek Buchanan] "Miscommunication is endless," said JP Rattie. No, I'd never heard of him either, but he has described, in three words, what happens when words and messages are miscommunicated.
[Peter Harvey] Security rules for online credit card payments are being tightened, with global associations fulfilling their first priority of protecting their own customers, the credit card holders, from any financial loss if their card data is stolen or hacked.
[Aki Kalliatakis] Ask people about the state of customer service, and there is a good chance that they will be able to tell you about at least five stories of terrible experiences - and not many positive ones.
[Doug Mayne] I think that overall it's going to be a tough year for retailers, but those that truly embrace technology, focus on staff, their knowledge and deliver an authentic, world class experience could edge ahead of competitors.
[Danette Breitenbach] Given the pervasiveness of mobiles in South Africa, one would expect it to influence the retail sector greatly. However this is not the case says Jesse Green of Perk, a company that works with retailers to engage shoppers on their mobiles while in-store.
[Gary Hadfield] Having been a senior role-player in the e-commerce space for 13 years, these are some of my industry trend predictions for 2014.
[Sindy Peters] Now here's an interesting concept - some of us are proper hoarders when it comes to our wardrobes, but here's an opportunity to give it all away to the homeless. It's called The Street Store, and it's happening Tuesday, 14 January 2014, in Green Point, Cape Town.
[Dave Nemeth] With consumers searching for shopping experiences and not merely driven by products and pricing, the face of retail is about to change drastically over the next few years. Here are just some of the trends we will start seeing from 2014.
[Matthew Samuel] Shoppers are always on the lookout for ways to save on their purchases. One method that they find effective is the use of daily deal coupon codes and promo codes.
[Karen Botha] Every year we leave milk and cookies out on Christmas Eve for Santa to enjoy. The cookies are the treat that keeps Father Christmas going during his long night after all. It would therefore only make sense to leave Milk's Favourite Cookie out for Santa to enjoy!
[Sindy Peters] Many a retailer will sing to the tune of "The customer is always right", but not a lot actually live the phrase, much less invest any time or innovation in it. Luckily for you and I, this age of short-term vision is drawing to a close.
[Howard Moodycliffe] The biggest obstacle to making a mobile phone a wallet has always been the sheer complexity of electronic transactions. However, new technology is bringing this dream closer to reality.
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