Clive Evans
Smart Shopper card - junk status?

Smart Shopper card - junk status?[Clive Evans] I have long been an advocate of Pick n Pay, admiring and talking up how much they do to both attract and retain customers with their Smart Shopper loyalty programme and their various promotions to create sticky customers. That was until...

Posted 17 days ago | Like
Lauren Hartzenberg
Burgers, breakfasts and beyond with McDonald's SA

Burgers, breakfasts and beyond with McDonald's SA[Lauren Hartzenberg] McDonald's South Africa serves over a million breakfasts every month, meaning that its recent National Breakfast Day promotion...

Posted 21 days ago | Like
Boris Dzhingarov
The advantages of starting an online e-book store - Monetary Library

Boris Dzhingarov[Boris Dzhingarov] In case you are thinking about starting an online e-book store, maybe it's the right time to read more about the advantages that this specific type of business brings...

Posted 23 days ago | Like
Lauren Hartzenberg
#FreshOnTheShelf: Vital launches healthy, on-the-go snack range

#FreshOnTheShelf: Vital launches healthy, on-the-go snack range[Lauren Hartzenberg] Vital Health Foods has introduced a new range of grab-and-go nutritional snacks. The bars, bites and air-popped rice come in a variety of flavours...

Posted 29 days ago | Like
Lauren Hartzenberg
#BrandManagerMonth: Building a whiskey brand that's #3xBetter

#BrandManagerMonth: Building a whiskey brand that's #3xBetter[Lauren Hartzenberg] The export numbers for Irish whiskey are predicted to double to 12 million cases by 2020, with Africa seen as a key growth market for the category...

Posted 1 month ago | Like
Robin Fredericks
All bets on House of Kallie

All bets on House of Kallie[Robin Fredericks] In 2015 I decided to do a short eight-week beginners course in jewellery-making. I ended up with torn nails, bruised hands and an appreciation of the hard work done by creators behind this artform...

Posted 1 month ago | Like
Lauren Hartzenberg
#SeamlessAfrica: Tackling the omnichannel retail reality

#SeamlessAfrica: Tackling the omnichannel retail reality
©Andriy Popov via [[www.123RF.com 123RF]]
[Lauren Hartzenberg] ‘Omnichannel' is not merely a business buzzword, it's the new retail reality. Amanda Herson, e-commerce director for the Cape Union Mart Group, shared her thoughts...

Posted 1 month ago | Like
Wynand Smit
Making customer feedback pay off

Making customer feedback pay off
©everythingpossible via [[www.123RF.com 123RF]]
[Wynand Smit] The entire customer journey, whether in sales or customer service, must be as seamless as possible and working with feedback from your customers is the best place to start...

Posted 1 month ago | Like
Lauren Hartzenberg
#SeamlessAfrica: A masterclass in millennial engagement and retention

#SeamlessAfrica: A masterclass in millennial engagement and retention[Lauren Hartzenberg] Millennials are known to be tech-savvy, socially engaged, have zero tolerance for delays and are always on the go...

Posted 1 month ago | Like (1)
Sue Morris
Why everyone is afraid of Amazon

Why everyone is afraid of Amazon[Sue Morris] How do we survive in an Amazon landscape? With the inevitable adoption of e-commerce across the globe, Amazon has had a staggering impact...

Posted 1 month ago | Like
Boris Dzhingarov
A story of success: The road from startup to a worldwide e-commerce phenomenon - Monetary Library

Boris Dzhingarov[Boris Dzhingarov] Retargeting.Biz, the Romanian startup that caught the attention of many important online retailers like Fashion Up, Floria, Zorile Store, Glittio, Meli Melo and Evolio, is constantly growing and developing overseas...

Posted 1 month ago | Like
Boris Dzhingarov
Rising e-commerce trends in South Africa for the year 2017 - Monetary Library

Rising e-commerce trends in South Africa for the year 2017[Boris Dzhingarov] Experts hold that consumer uptake and the popularity of e-commerce is going to see a significant local growth in 2017. Let's now check out some of the trends that we will see in terms of online business growth this year...

Posted 1 month ago | Like
Lauren Hartzenberg
#eComConfex: Become digitally intelligent, or go home

#eComConfex: Become digitally intelligent, or go home[Lauren Hartzenberg] If your business does not have digital intelligence at its core by 2020 you may as well go home. This is according to James McCormick...

Posted 1 month ago | Like
Tom Jackson
Yoco raises funding for expansion

Yoco's CEO Katlego Maphai
Yoco's CEO Katlego Maphai
[Tom Jackson] South African fintech startup Yoco, which allows small businesses to accept card payments, has raised an undisclosed amount of funding...

Posted 1 month ago | Like
Tom Jackson
Peach Payments, Callpay launch EFT payment system for SA e-commerce

Peach Payments, Callpay launch EFT payment system for SA e-commerce[Tom Jackson] South African mobile payments startup Peach Payments has partnered secure payments solution Callpay to provide automated electronic fund transfers...

Posted 1 month ago | Like
Lauren Hartzenberg
#DesignMonth: Stacy Beukes puts a ring on Cape Flats culture and creativity

#DesignMonth: Stacy Beukes puts a ring on Cape Flats culture and creativity
©Rizqah Dollie, The Dollie House
[Lauren Hartzenberg] Stacy Beukes is the curly-haired designer, manufacturer and owner of local jewellery brand A Ring To It. Raised on the Cape Flats...

Posted 1 month ago | Like
Jan Kühn
Seven keys to successful self-service

Seven keys to successful self-service[Jan Kühn] More and more businesses are either putting self-service options for customers in place or considering them in their service departments or contact centres...

Posted 1 month ago | Like
Lauren Hartzenberg
#eComConfex: A crash course in cross-border e-commerce

#eComConfex: A crash course in cross-border e-commerce[Lauren Hartzenberg] As the CEO of the continent's largest online shopping platform, Nigeria-born Chris Folayan knows a thing or two about creating online experiences...

Posted 2 months ago | Like
Lauren Hartzenberg
#DesignMonth: Love local, love sustainable, Love Milo

#DesignMonth: Love local, love sustainable, Love Milo[Lauren Hartzenberg] As we slowly wise up to the negative effects our growing consumerism has on the environment, it could be argued that the most progressive design is that which is sustainable...

Posted 2 months ago | Like
Bradley Elliott
Adding AI to retail boosts personalised offerings

Adding AI to retail boosts personalised offerings[Bradley Elliott] The retail space is changing drastically through the evolution of technology, such as artificial intelligence (AI), which can offer retailers better control over stock flows and better customer service...

Posted 2 months ago | Like