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Gareth Pearson
Taking entrepreneurship up a notch

Taking entrepreneurship up a notch[Gareth Pearson] World Entrepreneurship Day takes place tomorrow, 21 August 2014, and is a time for South Africans to review how we facilitate, nurture and encourage entrepreneurship.

Posted 12 days ago | Like
Jason (Frich) Frichol
It's time to wine

It's time to wine[Jason (Frich) Frichol] One of my greatest frustrations is shopping for wine. I, like most winers, have my favourites but I'm also a variety seeker. And in a self-service environment, I can go to a number of stores/channels in close proximity that stock my favourites. But as a variety-seeking wine shopper, no one store is speaking to me.

Posted 5 months ago | Like
Jason (Frich) Frichol
Unilever sells ice cream to Eskimos

Unilever sells ice cream to Eskimos[Jason (Frich) Frichol] Recently I stumbled upon one of the best ideas I've seen in store this year that drives a new consumption occasion... Magnum ice cream hot chocolate. But as exciting as this new idea is, I need to question why the execution fell short?

Posted 10 days ago | Like (1)
Owen Mbundu
Craft beer - for the haves and the Germans

[Owen Mbundu] There is a rather interesting development that caught my attention recently. No, the micro beer industry is not new, however its nascent ubiquity in Cape Town city is...

Posted 1 month ago | Like
Stuart HIll
Businesses have to adapt to survive constantly changing retail landscape

[Stuart HIll] Businesses have to adapt to survive a constantly changing landscape. Certainly, in the mall marketing industry, budgets have shrunk but client's demands are higher than ever...

Posted 1 month ago | Like
Jessica Taylor
[CEM Summit] How to be great at customer service

[CEM Summit] How to be great at customer service[Jessica Taylor] Customer service is about people and trying to please them, but it begins with the employee, not the customer because "happy teammates equal happy customers" - Sam Sabbagh.

Posted 1 month ago | Like
Aki Kalliatakis
The big gorilla sits wherever he wants to... or maybe not

[Aki Kalliatakis] The first time I ever heard the expression about where the big gorilla sits, I became irrationally angry...

Posted 1 month ago | Like
John Harvey
Independents are fuelling Africa

[John Harvey] Independent petrol retailers are making impressive gains across Africa, presenting a challenge to franchise operators for oil giants that have monopolised the continent's markets for decades.

Posted 1 month ago | Like
Danette Breitenbach
A life-changing event

[Danette Breitenbach] Not sure what to do with your weekend? You could spend it changing your life. Or so says Brian Walsh, CEO of the, and the brain - and funding and funding - behind the event, The Real Success Experience...

Posted 1 month ago | Like
Rolf Akermann
Why do wine brands think they don't need a positioning/proposition?

[Rolf Akermann] All other categories in the liquor sector have a very strong and focused positioning. Why not wines? It seems as if wine estates believe their...

Posted 1 month ago | Like (2)
Ian Henderson
Why translation is only step one for success in international markets

[Ian Henderson] KFC succeeds in China, where Home Depot, Mattel and eBay could not, by localising the brand itself and not just its collateral.

Posted 1 month ago | Like
John Harvey
Checking your cell... for a car

[John Harvey] South Africans are following global trends when it comes to buying cars online, including younger motorists increasingly using their cellphones to browse for the most suitable vehicle.

Posted 2 months ago | Like (1)
Teresa Jenkins
Putting management back into events

[Teresa Jenkins] An event - good or bad - is viewed as a reflection of your professionalism and how your company does business. Don't leave it to chance.

Posted 2 months ago | Like
Julian Diaz
Starbucks creates addict's customer experience trifecta

Starbucks creates addict's customer experience trifecta[Julian Diaz] Starbucks continues to trail blaze the customer experience in order to tighten its competitive advantage with another industry first: wireless charging mats for mobile phones, so customers can charge their phones for free while enjoying a hot cup of java.

Posted 2 months ago | Like
Dave Nemeth
Fablabs and designers - the future of great retail

[Dave Nemeth] With the most exciting and innovative product developments coming from crowd-funding sites, the current model of retail product development needs to drastically change, and very quickly at that.

Posted 2 months ago | Like (2)
Cari Van Wyk
Desirable online shopping, Q&A with Erato founder

[Cari Van Wyk] Over the past couple of years, the e-commerce industry has taken off at warp speed. Starting an online retail website has become easier and easier, but successfully creating and running an entire brand, not so much. I caught up with Erato's founder, Julie Anderson, to find out the secrets to her success.

Posted 3 months ago | Like
Sindy Peters
[Net Prophet] How the SA games industry ticks

[Net Prophet] How the SA games industry ticks[Sindy Peters] This year's Net Prophet attendees were introduced to two of South Africa's game industry pioneers; Danny Day and Marc Luck. The game designers gave vivid insight into the workings of a community Day had started by accident.

Posted 3 months ago | Like (3)
Sindy Peters
[Net Prophet] Future of retail is consumer-driven

[Net Prophet] Future of retail is consumer-driven[Sindy Peters] eBay's current VP of Marketing Jody Ford made some interesting predictions for the not too distant future of shopping at this year's Net Prophet conference.

Posted 3 months ago | Like (1)
Jason (Frich) Frichol
80% of in-store communication is ineffective

80% of in-store communication is ineffective[Jason (Frich) Frichol] It's estimated that 80% of in-store communication doesn't work on its target market, although this is probably a conservative figure when it comes to evaluating the efficacy of messaging and design in this environment.

Posted 3 months ago | Like (1)
Golden oldies make a comeback

Golden oldies make a comeback[kershin padayachee] Not all entrepreneurs are young and, while it is vital that South Africa continues to promote entrepreneurship among the youth, there is a rising need for a focus on promoting entrepreneurship among older generations, such as retirees.

Posted 3 months ago | Like