Robin Fredericks
The handy travel companion amplifying hotel service and guest experience

The handy travel companion amplifying hotel service and guest experience[Robin Fredericks] Wednesday, 5 December, saw the launch of the 'handy' device into the South African market as a means to revolutionise travel and the hotel industry...

Posted 3 days ago | Like
Robin Fredericks
Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa

Tink Labs' handy revolutionises hospitality industry, experiences for travellers in Africa[Robin Fredericks] Created by founder and CEO of Tink Labs, Terence Kwok, handy is more than just platform to interact with hotels, it enables guests to have a hassle-free travel experience...

Posted 9 days ago | Like
Cari Coetzee
Marketing Minor: Making every guest feel like part of the family

Marketing Minor: Making every guest feel like part of the family[Cari Coetzee] Minor Hotels has been going from strength to strength in establishing its hotels and brands across Africa. We chat with the regional marketing manager for Minor Hotels in Africa, Ivana Naidoo, about the brands, the industry and what it takes to market Minor Hotels...

Posted 9 days ago | Like
Josephine Wawira
Capitalising on the health-conscious traveller

Capitalising on the health-conscious traveller[Josephine Wawira] The year is ending on a high note, with most people checking off their lists for the achieved and not so well-done objectives set in January...

Posted 13 days ago | Like
Robin Fredericks
#BigConnect: Bridging the travel brand, influencer gap in destination marketing

#BigConnect: Bridging the travel brand, influencer gap in destination marketing[Robin Fredericks] With the aim to connect influencers and travel brands, as well as address travel and destination marketing in South Africa, the Big Connect 2017 saw a conversation spark between influencers and travel brands, which included...

Posted 19 days ago | Like
Robin Fredericks
[Travel] Whether your customers are brands, consumers or influencers, there is a gap that cannot be ignored when it comes to what travel industries and influencers' expectations are of one another. This was the opening statement that Big Ambitions director, Natalie Rosa made when she opened the first ever Big Connect in Cape Town on 22 November 2017.
Posted 20 days ago | Like
Cari Coetzee
TRVL: Shaking up the online travel industry with Jochem Wijnands

Jochem Wijnands (Image Supplied)
Jochem Wijnands (Image Supplied)
[Cari Coetzee] TRVL is a peer-to-peer booking platform that gives everyone access to the travel agent world. We chat to founder and CEO Jochem Wijnands about his new startup that is set to cause a stir in the travel industry...

Posted 30 days ago | Like
Juanita Pienaar
Airbnb in Africa for the long haul

Chris Lehane, head of global policy and public affairs for Airbnb © .
Chris Lehane, head of global policy and public affairs for Airbnb © [[https://south-africa.airbnbcitizen.com/launching-africas-first-home-sharing-club/ Airbnb website]].
[Juanita Pienaar] Airbnb's Chris Lehane elaborates on how Airbnb plans to expand into Africa, comments on some of the travel and tourism trends coming up and explains how a global brand such as Airbnb remains relevant, resilient and innovative...

Posted 1 month ago | Like
Robin Fredericks
Airbnb's authentic experiences boost local communities through technology

Airbnb's Chris Lehane and CiTi's Joshin Raghurb
Airbnb's Chris Lehane and CiTi's Joshin Raghurb
[Robin Fredericks] Airbnb's Chris Lehane and CiTi's Joshin Raghurbar took part in a conversation on how, through technology, tourism can generate new economic opportunities and authentic experiences...

Posted 1 month ago | Like
Cari Coetzee
#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts

#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts[Cari Coetzee] Concepts Collection creates unforgettable luxury experiences. We chat to Christina and Richard Holt to find out how it all started and what it takes to run one of the leading luxury brands in SA...

Posted 2 months ago | Like
Cari Coetzee
#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management[Cari Coetzee] How can establishments in the hospitality industry manage the masses of online reviews and reviewers out there? This is where Go Review, launched by Social Places, comes in...

Posted 2 months ago | Like
Terry Levin
Cape Town chefs toast Halal tourism

Photo: Terry Levin
Photo: Terry Levin
[Terry Levin] The world's first Halal Gourmet Dining for Chefs Accreditation intends to enable participants to cater confidently to the rapidly increasing number of Halal and Muslim travellers to South Africa...

Posted 2 months ago | Like
Craig Byren
Is CRM dead in the travel industry?

Is CRM dead in the travel industry?
©Wavebreak Media Ltd via [[www.123RF.com 123RF]]
[Craig Byren] How can the idea of Customer Relationship Management (CRM) still be relevant in travel when today's consumers are in the driving seat and ‘manage' how and when they wish to engage with us?

Posted 2 months ago | Like
Enver Duminy
Cultivating the next generation of tourism professionals

Cultivating the next generation of tourism professionals
©Elizaveta Galitckaia [[www.123rf.com 123rf.com]]
[Enver Duminy] The theme for this year's Tourism Month is sustainable tourism. A concept closely linked with social development...

Posted 2 months ago | Like
Cari Coetzee
#InnovationMonth: Mobile, the future of guest engagement

Image Supplied
Image Supplied
[Cari Coetzee] With the use of smartphones to book hotel rooms increasing significantly over the past years, Ankerdata has partnered with ConnectHotel to bring SA a customised mobile concierge and booking application...

Posted 3 months ago | Like
Phindiwe Nkosi
Want to add a digit to your blogging income? Here's how

Stokpic via
Stokpic via [[https://www.pexels.com/photo/person-woman-apple-hotel-5329/ Pexels]]
[Phindiwe Nkosi] While social media and mass media is quick to position bloggers as social influencers and promote this profession to aspiring bloggers, the reality is that cutting it in the industry is downright difficult...

Posted 3 months ago | Like
Cari Coetzee
#THINCAfrica: Developing Africa's hospitality professionals of the future

#THINCAfrica: Developing Africa's hospitality professionals of the future[Cari Coetzee] Associate Dean and Professor at ESL, Dr Achim Schmitt, participated in a panel discussion on HR and education issues in the hospitality industry at the THINC Africa conference...

Posted 3 months ago | Like
Robin Fredericks
#THINCAfrica: An economic rethink on domestic tourism

#THINCAfrica: An economic rethink on domestic tourism[Robin Fredericks] CEO of Tourism, Sisa Ntshona shared his thoughts on global and local tourism and how we, as locals, can do our part in helping the South African economy through travelling locally...

Posted 3 months ago | Like
Janine Fourie
#WomensMonth: Ten tips for women considering a career as a chef

#WomensMonth: Ten tips for women considering a career as a chef[Janine Fourie] This Women's Month, I take a look at how female chefs cope in today's hospitality industry. The days of male dominated kitchens are definitely a thing of the past as women increasingly make their presence felt.

Posted 3 months ago | Like
Enver Duminy
Cape Town Tourism one of the top 25 tourism websites in the world

Enver Duminy, CEO, Cape Town Tourism
Enver Duminy, CEO, Cape Town Tourism
[Enver Duminy] The site's user experience is outstanding, and that use of rich content such as video and tapping into global travel trends are what contribute to the site's success...

Posted 3 months ago | Like