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360 degrees in training
[Su-Mari Du Bruyn] Too often we find that someone is appointed to a specific position, shown how the system works and then left to his own accord - that is it. Then, later when things go wrong, other people in the organisation are very surprised to learn that this individual gave poor customer service or does not know the first thing about the email program that he must use, etc. 20 May 2013 14:20
Talent: Why we are willing to bleed for it
[Douglas Kruger] Talent can be reduced to an equation with four major elements. The first and most important of these elements is 'yearning.' To become talented at something, anything, you have to dearly want to! When we yearn, we find ways around any obstacle; we overcome any hindrance. (video) 13 May 2013 10:12
Sad state of written communications
[Marion Scher] This week saw one of those 'classic' stories in the South African media. It was a sad tale of a question paper set for Grade 7 pupils by the Mpumalanga Department of Education's Nkangala District. 10 May 2013 08:47
Crafting your personal brand story
[Donna Rachelson] Often, in business or personal encounters with other people, we hear the phrase, "So, tell me a bit about yourself." Yet many of us don't have a well-packaged answer ready. And that means that we miss out on an opportunity to quickly convey all the most important things we want people to know about us. Instead, we ramble and leave out key bits of information. 23 Apr 2013 14:33
Being #PRWise - A Tweet Chat Review
[Tyrone Van Heerden] Public Relations is an evolving industry in South Africa, and today, more brands and businesses are starting to realise the value of PR as part of their overall marketing strategy. 19 Apr 2013 12:37
Seven stages in becoming an industry expert
[Douglas Kruger] From Amoeba to Icon; where do you currently rank in your industry's natural progression? In this piece, I walk you through the seven stages of development as you strive to position yourself as an industry expert. [video] 13 Apr 2013 06:31
Write for the eye as well as the mind
[James Hurford] Writing well is important, but so is making it look easy to read. Huge chunks of unbroken text just looks too scary, too long and too much like hard work. So... 10 Apr 2013 06:16
Substantial savings through e-learning
[Kirsty Chadwick] Recent research from US web-based training company certifyme.net indicates that 77% of American corporations use online learning. The research also reported that organisations save up to 70% on training costs when they replace classroom-based learning with e-learning. 7 Apr 2013 05:48
Plain language - legal requirement in SA
[James Hurford] Since The Consumer Protection Act (CPA) came into full effect in April 2011, it's now against the law to use difficult-to-understand language in financial and legal documents. 18 Mar 2013 08:25
What do we mean by success?
[Louise Worsley] The most frequently cited definition of project failure is the failure to meet time, cost, or scope targets. However, even when these three have been met, success can remain elusive. 15 Mar 2013 06:12
Equal opportunities for SA's youth
[Abram Molelemane] As I write this, I'm having a drink with my colleague Nick Owsley, a graduate with an Honours Degree in Politics, Philosophy and Economics from the University of Cape Town. With Human Rights Day approaching I can't help but think how fortunate our generation is. 9 Mar 2013 10:27
E-learning in 2013: Open knowledge
[Kirsty Chadwick] The increased availability of shared, open knowledge is a trend in e-learning that could make a great impact on the way technology in education is approached in South Africa in 2013 and beyond. 7 Mar 2013 06:04
How to make it as an entrepreneur
[Chemory Gunko] Being an entrepreneur is scary, there's no doubt about it. There's more responsibility than you ever imagined possible, you're going to be doing all the grunt work PLUS everything else that needs to be done.. 6 Mar 2013 08:14
The bright side of education
[Chris Moerdyk] There has been a considerable amount of criticism of South Africa's basic education in recent years. Some has been justifiable and some ill considered. 5 Mar 2013 06:10
[Design Indaba 2013] Design in context (part II)
[Terry Levin] Stuck away at the far end of Africa, Design Indaba provides some much-needed perspective on our craft. Nothing replenishes a jaded inspiration better than an annual shot of pure cultural energy from New York's design elite. 4 Mar 2013 08:37
[Design Indaba 2013] Design in context (part I)
[Terry Levin] Context could be said to have emerged as an underlying theme of day two of Design Indaba 2013, which took place at the Cape Town International Convention Centre (CTICC). 1 Mar 2013 09:44
[Design Indaba 2013] Brave new design world
[Terry Levin] With information and media channels currently at critical mass, clarifying the state of design today has become more important than ever. Many of Design Indaba day-one speakers demonstrated how design thinking is showing the ways for business and even governments to balance traditional best practices with new uncharted technological territories. 28 Feb 2013 08:30
How to think like a prosperous person
[Douglas Kruger] An interesting thing happened last year. Our economic scale took a tilt in the wrong direction. SA now has more people on social grants than earning incomes. Margaret Thatcher once said that the problem with socialism is that, eventually, you run out of other people's money to spend. (video) 28 Feb 2013 06:20
Looking at computer-aided translation
[Ian & Françoise Henderson] In order to make the best use of computer-aided translation, publishers will have to revisit processes and adopt modern document standards. 16 Feb 2013 00:15
Project management for business people
[Louise Worsley] When the phrase 'project management' is mentioned there are generally one of two industries/sectors that come to mind, construction or IT. But in today's business environment you would find several employees running projects of various sizes, each project being used as a mechanism for the creation of business change and purposed to add to business value. 9 Feb 2013 08:36
E-learning in 2013: Social learning
[Kirsty Chadwick] The e-learning industry is growing rapidly. A survey by Ambient Insight Research predicts that the worldwide market for e-learning products will rise from US$32.1bn in 2010 to US$49.9bn by 2015. As the web becomes increasingly mobile, so will the way we access our e-learning material. Ongoing improvements in technology and online communities have redefined what it means to teach, to learn and to be social. 3 Feb 2013 07:32
Warren Buffett's guide to writing in plain English
[James Hurford] One of the world's most famous and successful investors - Warren Buffett, prefers to write in plain English. He wrote the preface in the Plain English Handbook, published by the US Securities and Exchange Commission - which gives some useful advice... 1 Feb 2013 05:42
[2013 trends] Out-of-the-box branding
[HKLM Exco Team] No, the concepts of "tribalism", "gamification" and "engagement" aren't a promo for the latest computer game, but are in fact the trends that will characterise the way companies and consumers interact in 2013. The branding industry is constantly developing and. while the following trends are evolutions rather than dynamic, short-term changes, we believe there are 10 areas that will define the brandscape over the next year. 31 Jan 2013 12:33
[2013 trends] It's all Hype(r)
[Terry Levin] Colloquially, the word hyper is often used to convey over-the-top or excessive behaviour - as in "those blue Smarties made my child/dog/girlfriend really hyper". Additionally, over the last three or four decades, it has also come to mean linked. For the purposes of trend prediction, I will go out on a limb and predict that, from 2013, hyper will replace mega, uber and even inter as an urban prefix of choice. 30 Jan 2013 11:30
[2013 trends] The year we stop living to work, start working to live
[Greg Schneider] Increasingly, people are valuing intangibles benefits of a job over the bottom-line salary. 2013 will be the year where recruitment and talent retention are governed by the environment and not simply the pay check. 18 Jan 2013 11:37
[2013 trends] Changes #trending, opportunities knocking in education sector
[Josh Adler] I'm quite new to education, but completely immersed and have much to say. I thought I'd focus my crystal ball on a broad range of education industry issues, and wanted to avoid at all costs penning another "Have you heard about Khan Academy?" piece, (But now that that's done)... 18 Jan 2013 10:58
[2013 trends] Reinventing the sales function
[Peter Gilbert] Belatedly, sales - long the corporate stepchild - is emerging not only as a topic worthy of academic and executive attention but also as the business function where substantive improvement is not only doable but also capable of delivering extremely attractive improvements in shareholder returns. 17 Jan 2013 12:10
20 tips for better business writing
[James Hurford] If you can't write well - if you can't get your point across in a clear, concise and organised way - you have no choice but to spray and pray. Write with bad grammar, bad spelling and bad punctuation and no one is going to take you seriously. 17 Jan 2013 06:11
[2013 trends] Internal communication: high value, low cost
[Daniel Munslow] Looking back at the internal communication landscape in South Africa over the past year, and the trends that we are implementing in dozens of companies across Africa, here are some of the highlights of what can be expected in this specialised discipline in 2013. 16 Jan 2013 10:59
[2013 trends] Everything's so serious - time we loosened up a little!
[Karen Ashwin] In reviewing the past few years from an events perspective, I'm tempted to ask: "Where did all the fun go?" As both the South African and the international events industries have grown, developed, matured and become increasingly competitive - all within the context of the global economic crisis - I might be forgiven for thinking that the game plan has changed. 16 Jan 2013 10:40

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