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What does a good boss look like?

We speak about good bosses and bad bosses all the time... okay, no wait, we actually only speak about bad bosses all the time.

By Chemory Gunko 11 Apr 2014 05:20

The evolving business model for m-governance

A look at the evolving business model for (mobile governance) m-governance projects and the use of mobile technology as a catalyst for inclusive development.

By Vijay Sai Pratap 27 Mar 2014 14:00

Collaborative brand building: Striving towards higher goals

It may not be a stunning revelation that for humanity, the need to compete is regarded as natural - but only as natural as the need to cooperate. These two driving forces and the interaction between them are central to human nature and as certainly of brand nature.

By Dr Carla Enslin 21 Mar 2014 08:00

Strategy: Are you flying blind?

There were six men from Indostan, the most learned of gentlemen, who wanted to expand their knowledge by getting to know elephants more intimately. So...

By Sid Peimer 18 Mar 2014 06:50

Paragraphs - the building blocks of writing

Paragraphs remain one of the most important parts of writing. They serve as containers for ideas and help break up large chunks of text...

By James Hurford 13 Mar 2014 05:40

Four trends to shape the marketing and communications landscape in 2014

The consumer landscape is changing rapidly, and marketing and communications professionals must adapt quickly to the new trends if they are to thrive in this always-evolving environment.

By Diane Charton 11 Mar 2014 08:43

Towers Watson research study on effective communication and ROI

Companies with highly effective internal communication strategies are 3.5 times more likely to outperform their peers significantly, according to a new Change & Communication study by Towers Watson.

By John French 10 Mar 2014 09:26

Balance: Don't mention the war!

We spend a significant part of our lives chasing a salary that'll enable us to afford to buy a home. Then we spend a significant part of our day away from that home, to earn enough money to be able to keep it.

By Catherine Milward-Bridges 4 Mar 2014 14:33

The comma - tough to master and easy to mess up

We're dropping commas more than ever because much of our daily writing now consists of quick text messages and hastily typed emails.

By James Hurford 17 Feb 2014 07:21

'Skills training' at the SABC

In 2002, an investigation by Deloitte & Touche described Motsoeneng as a "semi-literate journalist" and recommended that he be removed as senior specialist producer. - "Faking it, Raking it in" Sunday World, 8 April 2012

By Ed Herbst 17 Feb 2014 06:22

Companies must allow for ERP training's hidden costs and complexities

End-user training and education is key to the success of any large enterprise IT project, especially the deployment of a new enterprise resource planning (ERP) solution.

By Lyndsey Moorhouse 10 Feb 2014 14:30

Slouching towards Auckland Park

"The senior management at the SABC couldn't even be bothered to do the numeracy test that was required for a proper skills assessment. The entire senior management of the SABC is in a dire, dire state." Marian Shinn, Parliament 4 February 2005

By Ed Herbst 10 Feb 2014 08:08

Bloomberg's Africa media plan raises questions

It may be imprudent to write this about someone who is spending $10m on African journalism. But then, of all the things I have been accused of in my time, prudence was never among them.

By Anton Harber 7 Feb 2014 05:23

Unlocking the power of processes and systems

South African enterprises that want to drive better operational performance from their investments into new IT systems and business processes, must focus heavily on providing their people with the context, insights, thinking and skills they need to make the most of the tools they have to do their jobs.

By Lyndsey Moorhouse 27 Jan 2014 14:30

Are you a square peg in a round hole?

My first training assignment for 2014 was to train a new marketing manager in sales skills and strategy. The directors he was working for were less than happy with his sales performance and they were especially worried about his communication skills and Emotional Intelligence when it came to dealing with their valued customers.

By John French 24 Jan 2014 10:18

Time: How have you spent your 525,600 so far?

If you subscribe to the old adage, "Time is money," then belated congratulations are in order! On 1 January 2014 you were awarded all of 525,600 'spending minutes' for the year.

By Catherine Milward-Bridges 22 Jan 2014 14:32

The eBay PEZ dispenser story is not true

Life poses an interesting enigma: Although we can make the atomic bomb, we still don't know the answer to simple things, like where do songs come from? Where do ideas come from?

By Sid Peimer 22 Jan 2014 08:11

The Internet... new landscape, new opportunities

The Internet provides a new landscape for information, education, and digital skills. With that comes opportunity for individuals.

By Danny Groner 13 Jan 2014 10:55

The challenges innovators face

Face it. Today everything is so connected and time to market so short, that the only real competitive advantage that has slowly crept up on us, is innovation. The surge of interconnected ICT has also fuelled the fire.

By Sid Peimer 13 Jan 2014 05:50

What are your New Years' Communication Resolutions?

It's that time of year again. January is the month when goal-oriented people reflect on the past 365 days, examine their past successes and failures and decide how this new year they CAN make things better. There is something very significant about the beginning of a new year that causes us to reflect and set goals for future self-development.

By John French 8 Jan 2014 09:50

Top tips for time management in 2014

Time management is something that I often associate with that little red monkey-monster from the Chicken Licken ad. It creeps up on you from behind, and before you know it sits on your shoulder and demands your attention...

By Ilse van den Berg 17 Dec 2013 14:23

Will someone please define strategy!

There are a gazillion books in my local business school library with the word 'strategic' or 'strategy' in the title.

By Sid Peimer 17 Dec 2013 06:46

How to write well

In business we spend much of our time reading or writing. But no matter how experienced we are, few of us can write even half a page without agonising over how best to put our points across.

By James Hurford 17 Dec 2013 05:36

Coconut headsets and other management delusions

The difference between an illusion and a delusion is this: when Usain Bolt broke the 100m and 200m world record, it looked as if he was jogging. That's an illusion. If you think you can beat his time, that's a delusion.

By Sid Peimer 6 Dec 2013 07:26

South African lecturers should embrace social media

According to a recent survey, South African lecturers must adapt to the changing environment of their students by meeting them where they are most comfortable - in the social media space.

By Natasha Madhav 3 Dec 2013 09:54

What is strategic intent and why does it matter?

The term 'strategic intent' entered our lexicon in 1989 with an article by that title appearing in the Harvard Business Review. The authors are Gary Hamel and (the late) C K Prahalad.

By Sid Peimer 1 Dec 2013 12:48

Is the cash register in your agency broken?

The cash register in an agency is the PowerPoint presentation (not just the PowerPoint, but the whole package that comes with it - which is usually you).

By Sid Peimer 27 Nov 2013 05:05

Talent is a myth

I always thought that you were either creative or not. I also felt that I had an uncanny ability to determine whether an applicant would be a good planner or not. Either you had it or you didn't. Boy was I wrong.

By Sid Peimer 22 Nov 2013 06:40

Poor communication costs businesses billions of rands

Poor communication costs South African businesses billions of rands every year. South Africa has a corporate communication landscape shaped by 11 official languages and a myriad of different cultures with their own ways of communicating and expressing themselves.

By John French 21 Nov 2013 09:26

How to write effectively

In business we spend much of our time reading or writing. But no matter how experienced we are, few of us can write even half a page without agonising over how best to put our points across.

By James Hurford 21 Nov 2013 08:42