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Mobile billing goes nuts, but consumers can fight back

Notice anything funny about your cellular bill lately? If so, you may have been blind-sided by prevailing mobile data trends.

By Rob Lith 29 Jul 2014 06:55

Rugged computers are more than just "hard shells"

Even professional users of rugged laptops, tablets and smartphones are sometimes unsure of what defines a "rugged computer" and how the various tests to validate ruggedness are carried out. A truly rugged computer is so much more than just a normal computer wrapped in a tough outer case.

By Jerker Hellström 18 Jun 2014 13:47

Adapting to change in a virtual world

It should come as no surprise that the biggest technological impacts on IT departments in 2013 were mobile and big data. Both issues also dominated conversations in the storage arena last year and with employees now increasingly working remotely, it's highly likely that 2014 will see more and more organisations struggling to manage large volumes of data.

By Bryan Balfe 5 Jun 2014 12:18

The evolving business model for m-governance

A look at the evolving business model for (mobile governance) m-governance projects and the use of mobile technology as a catalyst for inclusive development.

By Vijay Sai Pratap 27 Mar 2014 14:00

Digital TV chaos shows government lack of interest

A journalist has to take obscure matters and turn them into engaging and understandable stories, showing people why they should care about them. Sometimes it seems impossible.

By Anton Harber 21 Mar 2014 00:00

[2014 trends] Mobile moves: Key trends to watch in 2014

As with almost every other sector under the 'technology' banner, the mobile industry is evolving at a rapid pace, and is constantly iterating to meet the demands of an increasingly large and sophisticated market.

By Dr Pieter Streicher 28 Jan 2014 11:33

2014 predictions for the broadcast industry

With new technologies come new challenges and as audiences expect greater quality and greater customisation of services, broadcasters, content providers and solution providers are preparing themselves for a busy 2014.

By David Hochner 6 Jan 2014 10:31

Tech's top of the flops

A light-hearted look at some of the biggest consumer tech failures in tech during 2013.

By Rod Baker 18 Dec 2013 05:46

How on-site communications networks can impact your company

The importance of an internal communications network is difficult to overstate. Businesses require a comprehensive on-site infrastructure to function efficiently and improve productivity.

By Neal Bricker 13 Dec 2013 09:29

What is web hosting?

Being a "good host" was definitely high up the list of what parents of middle-class spoilt brats, like me, expected from their children. Apart from learning to place many more pieces of cutlery on a table than were required, I think the answer to being a good host was, and still is, to provide a decent and handy location for a group of people to share vaguely similar interests and to start a few conversations and make sure there are no uncomfortable silences. And, for me, that location was usually around a dinner table. Now it's around a computer.

By Tim Wyatt-Gunning 12 Dec 2013 12:18

Mandela movie a hit

NEWSWATCH: South Africans are flocking to see the Mandela movie, reports IOL, which also reports MWEB is to increase its data speeds, and EWN reports Cell C's Alan Knott-Craig is recovering well after a stroke.

By Rod Baker 29 Nov 2013 07:18

Noah way! Trevor to star in own US sitcom

NEWSWATCH: Home-grown stand-up comedian Trevor Noah is to star in his own US sitcom, reports Sowetan LIVE, and MyBroadband says a new report on SA's mobile pricing will debunk some beliefs.

By Rod Baker 27 Nov 2013 07:38

A digitised organisation: may the Gartner force be with you

The annual Gartner Symposium/ITxpo 2013 took place from 16 to 18 September 2013 and was hosted at the Cape Town International Convention Centre in Cape Town attracting major key players in the IT industry especially the Chief Information Officers, the new IT leaders.

By Coerene Vosloo 20 Sep 2013 07:45

Outsourcing, not "body shopping", enables business

Outsourcing has become commonplace. It has become an integral part of many successful businesses, with surveys and analyst reports regularly pointing to outsourced solutions as responsible for growth and profitability.

By Jaroslav Cerny 19 Sep 2013 12:39

Multi-channel call centres can improve debt collection rates

South Africa has a mobile penetration of roughly 118% - which means that 50 million people are wielding close to 59 million cell phones. Yet despite the implementation of RICA, mobile churn (where users buy and discard SIM cards) is still increasing.

By Jed Hewson 3 Sep 2013 17:05

Build your online reputation with engaging emails

Online reputation management has come to mean managing the perception of yourself, or your brand, on the internet and especially social media. But for email marketers, reputation management is critical and far more tangible: it's the difference between sending emails and having entire domains blacklisted because you are seen as a spammer.

By Luke Wingfield Digby 16 Aug 2013 10:20

Why content matters, and how it can drive business success

Great content is no longer simply important to brand success; it's absolutely essential.

By Tom Manners 13 Aug 2013 08:00

When it comes to security, size doesn't matter

IT security has no respect for size. A hacking group can have hundreds or thousands of members globally, like anonymous, or just a handful, like the group that mounted the successful Eurograbber attacks against banks in 2012 - but in either case, the disruption to the target organisations is equally severe.

By Doros Hadjizenonos 6 Aug 2013 09:55

Q&A with email reputation specialist Lindani Tshabangu

Lindani is Everlytic's Reputation Manager and so little is known about her role as email delivery expert. Her title is often confused with that of an online reputation management specialist.

By Nina Joubert 29 Jul 2013 16:14

Every IT department is an island

IT departments exist, most often, in isolation. There is a very real disconnect between IT professionals and business executives, particularly in small and medium businesses.

By Chris Welham 29 Jul 2013 11:47

Carrim meets SABC board

NEWSWATCH: Newly appointed Communications Minister Yunus Carrim met the SABC board and addressed staff yesterday, reports IOL. Meanwhile, 1st TV has stepped in and provided an alternative to whatever Zimbabwe's national broadcaster is dishing out, reports Mail & Guardian. Finally, if you're still stuck for a '67' idea, here are 67 of them, courtesy of Nelson Mandela International Day.

By Rod Baker 18 Jul 2013 07:11

Getting a better deal on cloud computing

True cloud services are a lot more user-friendly and cost-effective than remote hosted services, but not everyone is getting true cloud.

By Grant Vine 17 Jul 2013 15:57

Reaching for the cloud? Why an experienced partner can help

There is little doubt that opportunity exists in the Cloud services space, considered one of the fastest growing areas of ICT.

By Albie Bester 16 Jul 2013 11:25

Protecting vital data - who manages IT information?

HR experts believe it is critical for decision makers to know exactly who is managing their company's IT infrastructure and how secure are their systems.

By Teryl Schroenn 9 Jul 2013 14:15

Biometrics is booming - but is your solution really secure?

Biometric access control technology has experienced phenomenal growth in adoption in South Africa over the past few years, with an estimated 80% of all access control solutions using fingerprint readers and other biometrics to enhance security. The popularity of these solutions can be attributed to many factors, including the nature and size of many blue-collar workforces, for example in the mining industry.

By Kobus Le Roux 4 Jul 2013 07:53

Seven tips for choosing the right video, audio collaboration partner

It seems businesses large and small are coming round to the idea of using video conferencing as an effective and efficient business communications tool. This shift has partly been driven by the popularity of consumer video technologies like Skype, which are allowing people to communicate face-to-face across different geographies and time zones, in a cost-effective, efficient and social manner.

By Selvin Kristnen 3 Jul 2013 11:47

Data centres, the evolution of application delivery services

Application delivery controllers (ADCs) are now essential for business-critical applications, managing fast-changing transaction loads, and enhancing performance, resilience and security. However, many online applications change frequently to reflect customer requirements, and the increasing speed of change in application deployment means that traditional ADC architectures can hold back the pace of change.

By Brent Lees 3 Jul 2013 11:33

Cloud makes technology accessible to small, medium business

Software as a service (Saas) is gaining momentum in South Africa, especially in the small and medium business sector where companies can now afford the same business systems previously only available to large organisations with big IT budgets.

By Phil Lötter 28 Jun 2013 08:41

Never trust a cloud services provider with a server room

There's a perception that cloud computing has a fuzzy 'edge' that makes it difficult to tell where being online ends and the cloud starts. This makes it easy for the unscrupulous to pull the wool over the eyes of the uninformed and pass off online solutions as being in the cloud.

By Alexander Mehlhorn 28 Jun 2013 07:29

Is your business security system up to scratch?

When Dr Rudolph Zinn of the School of Criminal Justice recently did intensive research on the nature of robberies and attacks, he revealed some interesting findings: one being that alarms and armed reaction services are not a deterrent for robbers any longer.

By Niven Perumal 27 Jun 2013 16:34

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