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Sarah Britten

Sarah Britten is a freelance strategist and writer based in Johannesburg. Having worked on brands from Standard Bank, Wimpy and Kulula to MTN and SARS, she now focuses on social media and content strategy. She paints with lipstick (seriously) and once wrote a PhD thesis on the Castle Lager ads. Follow Sarah on Twitter (@Anatinus and read her blogs at www.nicolandsecond.com and www.thoughtleader.co.za/sarahbritten.
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Yes, you can timesheet the fuzball

[Sarah Britten] "Great ideas don't keep office hours," as the ad for Standard Corporate and Merchant Bank used to say. It flighted at around the time I arrived at Hunts some time in the Precambrian, but the insight is just as valid today. Great ideas really don't keep office hours, which causes havoc with timesheets.

Posted 1 month ago | Like
Refugees from common sense: Helen Zille, DA's five marketing mistakes

[Sarah Britten] If Helen Zille is so marketing savvy, why is she making so many glaring tactical errors? The "refugee" tweet debacle is just the latest example. The DA's communications strategy team must surely be aware of where it's going wrong, but if it isn't, here are a few pointers.

Posted 2 months ago | Like (1)
Building brands, driving sales - and doing good

[Sarah Britten] Do you have a favourite example of how marketing can have a positive impact on the world? I never hesitate when I'm asked that question: the Outsurance pointspeople. Social good meets brand awareness and affinity: it's a win-win situation.

Posted 2 months ago | Like
Sarah Britten commented on Andrew Human's Loeries resignation not 'unexpected' - Andy Rice
But Walter, to draw an inference from something Steve Jobs said, surely the conviction that people will actively be looking for information assumes that they know what they want? A lot of the time they don't. And even if they do, it's getting harder and harder to wade through the sheer volume of what's out there. The interruption approach definitely still works with me. There's also good evidence that more effective campaigns are those that have won awards (cf Campaign report, and the Loeries/ Apex correlation).
Posted 7 months ago | Like

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