ICT Trends 2018

Subscribe to industry newsletters

ACSA and Tshimologong design security challenge call for entry
ACSA and Tshimologong design security challenge call for entry

Maths geniuses, mad scientists, engineering wizards, IT wonderkids and tech boffins - ACSA needs your skills...

18 Jan 2018

New Truecaller feature allows backup on Google Drive
New Truecaller feature allows backup on Google Drive

More than 250-million people around the world are using apps to see caller IDs and know who's calling, even if the number is not stored in their phonebook...

18 Jan 2018

Still using BBM? You can now request an Uber via platform
Still using BBM? You can now request an Uber via platform

BlackBerry Messenger (BBM) has seen far better days in emerging markets, as WhatsApp usurps it as the favoured instant messaging platform...

By Hadlee Simons 20 Dec 2017

How a local AI system is revolutionising the service world
How a local AI system is revolutionising the service world

Much hype has been created around the future role AI will play in customer services, but South Africa is already producing world-leading tech to revolutionise the service world as we know it...

By Alan Turnley-Jones 19 Dec 2017

AWS launches AWS Direct Connect in SA
AWS launches AWS Direct Connect in SA

Amazon Web Services has announced the launch of AWS Direct Connect in South Africa. This is the first time that the Amazon network has come to Africa...

15 Dec 2017

How to thrive in the digital era
How to thrive in the digital era

Forget about digital transformation until you have addressed how you plan to reinvent your business model to address the fundamental and irreversible shift in the way customers make purchasing decisions...

By Marc Gower 14 Dec 2017

Telecoms bill spooks sector with its proposal
Telecoms bill spooks sector with its proposal

The contentious Electronic Communications Amendment Bill will encourage competition in the telecommunications market by giving hundreds of licensed entities access to radio waves, the government argues...

By Nick Hedley 11 Dec 2017

Image Supplied
Prioritising effective EAM software solutions for customer satisfaction in the hospitality industry

Collectively, industries across the globe are turning to technological innovation to achieve service excellence - no less the hospitality industry...

11 Dec 2017

Chief Digital Officer Africa 2018
Chief Digital Officer Africa 2018

The Chief Digital Officer Africa conference is the region's only meeting place for Chief Digital Officers and digital professionals who are enthusiastically navigating the digital transformation journey within their organisations...

Issued by Corinium Global Intelligence 8 Dec 2017

Partnership to bring digital learning cloud to public schools
Partnership to bring digital learning cloud to public schools

The Department of Basic Education (DBE) in partnership with The Training Room Online (TTRO) will be rolling out digital learning into the public school sector of South Africa in the form of the DBE Cloud...

4 Dec 2017

By Arthur Buliva (Own work) , via Wikimedia Commons
Speakers announced for Africa Tech Summit Kigali 2018

The first 25 speakers from leading tech companies across Africa have been announced for the upcoming Africa Tech Summit Kigali...

By Tom Jackson 27 Nov 2017

Smart Hotels: The hotel scene is changing and Gen Y is behind it
Smart Hotels: The hotel scene is changing and Gen Y is behind it

Traditionally, hotels focus on personal customer service and luxury, but the scene is changing - it is evolving to become an experience in technological advancement with various online and automated services to choose from...

15 Nov 2017

Iniel Dreyer
Can you trust a local data backup provider?

Not only is data essential for the smooth operation of any business, but perhaps more so is the protection and backing up thereof. Most organisations have - or should have - a data protection and business continuity policy in place...

By Iniel Dreyer 13 Nov 2017

Egypt state firm looks to cash in on thriving mobile sector
Egypt state firm looks to cash in on thriving mobile sector

As Egypt's mobile operators thrive, state-owned Telecom Egypt is entering the market in an effort to boost state revenues...

10 Nov 2017

#AfricaCom: How innovation is better in Africa
#AfricaCom: How innovation is better in Africa

Toby Shapshak, editor-in-chief of Stuff Magazine, shared some thoughts on how innovation is better in Africa at AfricaCom 2017. He highlighted some specific innovations to illustrate how the continent is leapfrogging into the future... (video)

By Ilse van den Berg 8 Nov 2017

NEC/XON Summit 2017: Making Africa smarter and safer
NEC/XON Summit 2017: Making Africa smarter and safer

The NEC/XON ICT Summit 2017 kicked off on Monday, 6 November 2017. Keynote speakers included the likes of Carel Coetzee, CEO of XON and Hironobu Kurosaki, president and CEO of NEC Europe...

By Ilse van den Berg 7 Nov 2017

Capacity boost may spur cut in data prices
Capacity boost may spur cut in data prices

Mobile data prices could start to fall faster as operators invest in their networks, according to Robert Pasley, chief strategy officer at Cell C...

7 Nov 2017

Vino Govender
The essential foundation of smart ports

Modern ports are transforming and digitalising, but high-speed connectivity remains the backbone of any attempt to create a genuinely smart port...

By Vino Govender 6 Nov 2017

WhatsApp down in SA, many other countries
WhatsApp down in SA, many other countries

NEWSWATCH: WhatsApp has evidently ceased working in South Africa, as well as a couple of other countries around the globe. Twitter is flooded with #WhatsAppDown tweets - some extremely serious, others quite hysterical... [Article updated]

3 Nov 2017

Parallel Wireless adds 2G capabilities
Parallel Wireless adds 2G capabilities

Parallel Wireless has announced the addition of 2G capabilities to its end-to-end cellular network technology...

3 Nov 2017

Jasco launches IaaS offering through NewTelco SA
Jasco launches IaaS offering through NewTelco SA

International telcos and service providers looking to grow their client bases are starting to look to South Africa's telecoms market...

2 Nov 2017

Netshield introduces online store
Netshield introduces online store

Technology hardware, software, and services supplier, Netshield, is expanding its customer and reseller support with the introduction of an online store in South Africa...

31 Oct 2017

Could the humble phone call be the future of digital CX?
Could the humble phone call be the future of digital CX?

We live in a text-first society. If one of your customers has a problem, your website is generally the first place they'll go. A customer resorting to a voice call should be a warning that their patience is really running thin...

By Rob Lith 31 Oct 2017

Colin Thornton, co-managing director, Dial a Nerd and Turrito Networks.
Dial a Nerd, Turrito Networks join forces

Dial a Nerd has announced a merger with South African connectivity services provider, Turrito Networks. The two companies have been working together since 2015...

25 Oct 2017

Photo by Matt Wildbore on Unsplash
EOH joins Amazon Web Services Partner Network

By joining the Amazon Web Services Partner Network (APN), IT service management company EOH will be providing AWS consulting services to South African companies.

25 Oct 2017

New president and CEO for Lexmark
New president and CEO for Lexmark

Lexmark's board of directors has unanimously selected Richard Geruson as Lexmark president and chief executive officer...

25 Oct 2017

Photo by Hello I'm Nik on Unsplash
Challenges in SA IT services market expected to continue

Jon Tullett, research manager of IT Services at IDC Africa, says the ongoing macro-economic difficulties in the market are expected to continue, and this will, in turn, continue to inhibit growth in dollar terms...

24 Oct 2017

Women in Technology Conference addresses challenges in ICT industry
Women in Technology Conference addresses challenges in ICT industry

Women comprise 55% of the country's entire workforce, yet only 20% of ICT professionals are women. To address these challenges, Standard Bank and Liberty hosted the Women in Technology Conference...

23 Oct 2017

#EntrepreneurMonth: Go out there and do something that you love
#EntrepreneurMonth: Go out there and do something that you love

A startup born in a dorm room in 2007 is now a successful business with 36 stores around the country. To date, weFix has expertly repaired smartphones as well as tablets, laptops, and DJI drones for over 700,000 customers...

By Ilse van den Berg 20 Oct 2017

All the Accenture Innovation Awards winners!
All the Accenture Innovation Awards winners!

Accenture and partners - Transunion and The Da Vinci Institute - have announced winners of the Innovation Index 2017...

17 Oct 2017

Show more